C-Zentrix Contact Center Pros and Cons

The easy available option of applying breaks and to monitor the productivity Review collected by and hosted on G2.com.

Methods which works as a Loophole of avoiding work Review collected by and hosted on G2.com.

Agent CRM, Dashboard, Data bifercation, API intigration, customer support, Ease of use Review collected by and hosted on G2.com.

Not easy to understand report download method Review collected by and hosted on G2.com.

User-Friendly Interface : easy to manage customer inetraction Review collected by and hosted on G2.com.

Performance issue : Downtime and report of Lag Review collected by and hosted on G2.com.

I was not very happy with the product and its usability and process. Review collected by and hosted on G2.com.

Support and transparent Pricing And overall use of this product. It did not deliver Review collected by and hosted on G2.com.

Easy to use, Easy to Implement, and also Easy to Integrate. No Complex setup is required. Review collected by and hosted on G2.com.

I didn't find any significant issues so far, but they can work on bringing new features. Review collected by and hosted on G2.com.

Best for call center work it has multiple SIP Trunks and VOIP Review collected by and hosted on G2.com.

Nothing but I can say they should offer thier services on non-VMware based hypervisor to reduce the cost. Review collected by and hosted on G2.com.

Easy to Use, Good Service , Plenty of features for all type of businesses. Review collected by and hosted on G2.com.

The Setup process is not smooth and can be improved and made quick easy. Review collected by and hosted on G2.com.

I love the fact that the Automatic Call Distribution Feature is serving it's purpose Review collected by and hosted on G2.com.

Sometimes I think there's a lag in the system fetching data or populating analytics Review collected by and hosted on G2.com.

From the word 'VALUE OF MONEY' C-Zentris is continuously providing good value and innovating our customer's and partners in business. It provide unending customer supports. Review collected by and hosted on G2.com.

So far there's no such information that I can see as it helps a lot of people not only in Asia but mostly nationwide. Review collected by and hosted on G2.com.

It is easy to implement and very easy for the customer agents to use. There is always an online support system which helps in support. Review collected by and hosted on G2.com.

It is a very slow software compared to others, time consuming and the features are less than compared to. Review collected by and hosted on G2.com.