Bunchball Nitro Reviews & Product Details

I like that you can upload a .csv and update multiple users points at once. Review collected by and hosted on G2.com.

I don't like that the users address aren't connected to Nitro. When pulling reports, it would be easier if they're address was included for fulfillment purposes. Review collected by and hosted on G2.com.

I like how often the volume is on our platform. Review collected by and hosted on G2.com.

At this point, there is nothing that I don’t like Review collected by and hosted on G2.com.

The site is easy to use and very user friendly Review collected by and hosted on G2.com.

Some of the functionalities of the site have difficulty of use at times. Regression testing does not seem like it is commonly done, as when updates are released it commonly breaks other things. Review collected by and hosted on G2.com.

Friendly competition and working towards an ultimate goal. It helps drive the behaviors that the execs want. Review collected by and hosted on G2.com.

It's another software that the company has to pay for. Its not a necessity like salesforce or a work management tool. Review collected by and hosted on G2.com.

The activity tracking , brand advocacy and targeting features are great along with loyalty card customer . Email marketing is the need of the hour and is correctly addressed. Review collected by and hosted on G2.com.

Some level of segmentation in filters while creating dashboards can be an ideal add on Review collected by and hosted on G2.com.

The storefront has been the smoothest widget out of all. We are distributing millions of points per month and there has been a near zero percent error rate in the transactional components associated with crediting, debiting or reporting on items fulfilled, points issued and points spent. Review collected by and hosted on G2.com.

To draw an analogy, the technology offered is equivalent to the task of building a house and getting a toolbox with a hammer, wrench and screwdriver . Is it possible? Yes. It is turnkey? Far from it. Bunchball may or may not tell you that they are a provider of software, not a consultant. Therefore, do not rely on Bunchball to provide any specific advice or expertise. Realize now that what you do with the tools offered by Bunchball and the success you have in the process is entirely your vision, not theirs. Be very discerning in the sales process. Some of the capabilities were not entirely applicable. For example, the analytics component turned out to be very basic and in many cases not relevant to what we need. There aren't any real 'games' offered; You are mainly buying the ability to show Leaderboards and use trophies, badges and feeds to recognize achievement. Bunchball's product is a set of basic tools. You must design, support and build your own house. Everything that made this program a success was accomplished internally. Review collected by and hosted on G2.com.

Very easy to use from a developer standpoint. The reporting and analytics are extremely helpful as well. Review collected by and hosted on G2.com.

I would like to see better communication on product enhancements and bug fixes. Review collected by and hosted on G2.com.

The folks at Bunchball are terrific. They're extremely knowledgeable and helpful. The control panel is very easy to use and allowed us to quickly and efficiently post challenges to our site and change existing ones. The APIs were very easy to use. We were able to customize as we needed. Review collected by and hosted on G2.com.

We did have to do some code work-arounds to customize fully. We could have used a bit more flexibility in the console. But overall, we were very happy with our implementation. Review collected by and hosted on G2.com.

The user interface is easy to learn and understand. The capabilities the software make it easy to integrate into other software products we use. The company does a great job of supporting you in your efforts, and the education they provide to get the most out of the software is very good. Review collected by and hosted on G2.com.

There are a lot of great features out of the box, but every company is going to need to customize things to some degree. Getting some things to work as you would like takes a bit more work that we expected. Review collected by and hosted on G2.com.

APIs

Bunchball service (Support and professional services)

Integration with Jive Review collected by and hosted on G2.com.

Persona Management model when you have a fragmented operation (many countries, subsidiaries, line of business). To have a persona view (all up) when they are participating in different environments is doable but labor intensive Review collected by and hosted on G2.com.