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Bugcrowd Reviews & Product Details

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Pricing

Pricing provided by Bugcrowd.

Standard Pen Test

Starting at $5,000.00
With One-Time Purchase

Bugcrowd Integrations

(1)
Integration information sourced from real user reviews.

Bugcrowd Media

Bugcrowd Demo - Testing Dashboard
Get 24/7, real-time access to pen test timelines, methodology checklist progress, analytics, and findings.
Bugcrowd Demo - Submission Details
See complete details about every submission, including validation checks, triage level, and a communications log.
Bugcrowd Demo - Insights Dashboard
See a comprehensive view of program and engagement health, impact, and direction across numerous dimensions.
Bugcrowd Demo - Bug Bounty Simulator
Use AI to estimate the impact of new rewards, scope, and testers
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Bugcrowd Reviews (61)

Reviews

Bugcrowd Reviews (61)

4.3
61 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Bugcrowd for its efficient triage process and strong community support, which enhance the overall vulnerability management experience. The platform's user-friendly interface and clear communication help researchers focus on impactful findings, making it a valuable tool for security testing. However, some users note that the initial setup can be complex for beginners.

Pros & Cons

Generated from real user reviews
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Verified User in Computer & Network Security
UC
Small-Business (50 or fewer emp.)
"Five Years of Growth and Success with Bugcrowd: A Researcher's Journey"
What do you like best about Bugcrowd?

there are some to list:

Community Engagement: It offers a supportive community that encourages collaboration and knowledge sharing in the security area.

Diverse Opportunities: The platform provides a wide range of bug bounty projects, making suitable for various skill levels, allowing for continuous growth and challenges.

Professional Support: The dedicated team at Bugcrowd provides timely and helpful support, it's the best part for me as I had always my questions solved in really fast time and with excellent communication.

Learning Resources and Researchers Incentivation: There are constant development of valuable educational resources, such as tutorials, webinars with researchers, and forums, for skill development. Review collected by and hosted on G2.com.

What do you dislike about Bugcrowd?

Limited Filtering in the platform UI: The filter system is good but does not provide all the filtering options necessary for a propper search on all account's programs.

Varying Bounty Times for critical and high issues: While Bugcrowd generally offers professional support regarding this, there are some programs with very limited communication and I think support could incentivize them to award p1/p2 valid triaged issues or at least ping them weekly to receive a response back. There are even cases where the vulnerability is fixed and there's no response from the team in 02 months, which sometimes can be frustating. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Partners in CyberSec"
What do you like best about Bugcrowd?

The relationship with Bugcrowd is key to our success, the experience thus far has been refreshing, they're always available, fully engaged and committed to attending to any query or request whilst adding value to every engagement. Review collected by and hosted on G2.com.

What do you dislike about Bugcrowd?

Currently have little to nothing to report here. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Enterprise (> 1000 emp.)
"reliable partner for bug bounty programs"
What do you like best about Bugcrowd?

The team is very eager to help to accomodate any requirements, the platform is easy to use and offers an API for integrations and some amount of customization. Review collected by and hosted on G2.com.

What do you dislike about Bugcrowd?

Sometimes we have trouble fitting reports into BugCrowd's VRT, but they are very helpful and open to feedback. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"BugCrowd has enhanced our vulnerability management and bug finding"
What do you like best about Bugcrowd?

The quality of submissions from the researchers are good. Additionally,since the submissions are triaged by the BugCrowd technical teams first, it increases the quality of submissions we receive. Review collected by and hosted on G2.com.

What do you dislike about Bugcrowd?

The bugcrowd user interface for reviewing submissions can be improved. For example, I would like to sort the reports by those that have received a new comment. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market (51-1000 emp.)
"Smooth and Effective Bug Bounty/Pentest Program"
What do you like best about Bugcrowd?

The depth of knowledge and professionalism demonstrated by Bugcrowd security experts significantly contributed to the success of our security initiatives. The insights provided were invaluable and The support and guidance received was very effective.

Additionally, the seamless integration and implementation process made it easy to manage our bug bounty and pentest programs. The platform's user-friendly interface and robust features allowed us to efficiently manage the entire process, from scoping to remediation. Review collected by and hosted on G2.com.

What do you dislike about Bugcrowd?

Nothing. Our experience with Bugcrowd has been entirely positive, and we have no concerns or dislikes to report Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Bugcrowd - Great partner for Bug Bounty Program."
What do you like best about Bugcrowd?

The Bugcrowd team and platform make it very easy to review and reward submissions from researchers. Review collected by and hosted on G2.com.

What do you dislike about Bugcrowd?

The pricing structure is a bit confusing. Review collected by and hosted on G2.com.

OA
Small-Business (50 or fewer emp.)
"Home of professionals"
What do you like best about Bugcrowd?

Their Triage team is pretty good and fast regardless the response of the BB Program it self, Their support is a little bit slower but they are very effective. Review collected by and hosted on G2.com.

What do you dislike about Bugcrowd?

Sometimes support take a long time to respond. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Enterprise (> 1000 emp.)
"A great platform for hosting bug bounty program"
What do you like best about Bugcrowd?

Strong technical team.

Ease of Use.

Customer Support. Review collected by and hosted on G2.com.

What do you dislike about Bugcrowd?

UI and search options could be better.

Customizations on reports could be better. Review collected by and hosted on G2.com.

RS
Small-Business (50 or fewer emp.)
"Good things take time"
What do you like best about Bugcrowd?

The support team and some of the traiger are good that make bugcrowd good. Review collected by and hosted on G2.com.

What do you dislike about Bugcrowd?

Again sometime support team take too much time to respond and communication gap between researcher and triagers Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Enterprise (> 1000 emp.)
"Our bug bounty is contributing to out overall security posture. It meets our expectations."
What do you like best about Bugcrowd?

Great and and clear platform to mange submission

Bring experience from the market and other engamgnets

Customer support is always availble to support us (technical and organizational challenges) Review collected by and hosted on G2.com.

What do you dislike about Bugcrowd?

Not easy to implement the solution for any use case or scope Review collected by and hosted on G2.com.

Questions about Bugcrowd? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
Last activity over 2 years ago

What is a Vulnerability Disclosure Program?

Verified User
G2
Verified User
Last activity almost 4 years ago

What is a Bug Bounty program?

Pricing Options

Pricing provided by Bugcrowd.

Standard Pen Test

Starting at $5,000.00
With One-Time Purchase
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