46 Bugcrowd Reviews
Overall Review Sentiment for Bugcrowd
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The Bugcrowd team and community is fantastic. I highly recommend using Bugcrowd for bug bounty, vulnerability disclosure and pen testing programs. Review collected by and hosted on G2.com.
I have no notes. I love the service and the system that's built around it. Review collected by and hosted on G2.com.
The researcher community is great. The triagers are also great to work with! Bugcrowds UI is very user friendly as well. Review collected by and hosted on G2.com.
Haven't run into any issues with Bugcrowd, so far our experiences with Bugcrowd have been good and we don't have any complaints at this time. Review collected by and hosted on G2.com.
Learning about the findings and how to recreate them. The team does a great job laying out the steps it takes to recreate what the researchers find if we have any difficulty. Our account reps are also great to work with. Very knowledgable, quick to respond, great guidance. Review collected by and hosted on G2.com.
The web UI could use some work. I wish there was more space to look at the actual findings. A lot of the UI space when looking at the findings "To review" is being taken up by the Dashboard black bar on top (which is mostly blank space). If they moved the Summary, Submissions, Researchers,...etc. bar to the black bar on top, it would give a little more room to analyze the Steps to Recreate and any images attached. Thats the part I need the most. Everything above that can be condensed or made into a navigation bar that only shows when you hover your mouse to a side or implement a drop down bar option or something like that. Review collected by and hosted on G2.com.
Their support, and timely answsers. We like the number of features in Bugcrowd's platform and options for the researchers. Review collected by and hosted on G2.com.
Sometimes, the time for Bugcrowd to validate findings can take some time. Review collected by and hosted on G2.com.
there are some to list:
Community Engagement: It offers a supportive community that encourages collaboration and knowledge sharing in the security area.
Diverse Opportunities: The platform provides a wide range of bug bounty projects, making suitable for various skill levels, allowing for continuous growth and challenges.
Professional Support: The dedicated team at Bugcrowd provides timely and helpful support, it's the best part for me as I had always my questions solved in really fast time and with excellent communication.
Learning Resources and Researchers Incentivation: There are constant development of valuable educational resources, such as tutorials, webinars with researchers, and forums, for skill development. Review collected by and hosted on G2.com.
Limited Filtering in the platform UI: The filter system is good but does not provide all the filtering options necessary for a propper search on all account's programs.
Varying Bounty Times for critical and high issues: While Bugcrowd generally offers professional support regarding this, there are some programs with very limited communication and I think support could incentivize them to award p1/p2 valid triaged issues or at least ping them weekly to receive a response back. There are even cases where the vulnerability is fixed and there's no response from the team in 02 months, which sometimes can be frustating. Review collected by and hosted on G2.com.
The relationship with Bugcrowd is key to our success, the experience thus far has been refreshing, they're always available, fully engaged and committed to attending to any query or request whilst adding value to every engagement. Review collected by and hosted on G2.com.
Currently have little to nothing to report here. Review collected by and hosted on G2.com.
The team is very eager to help to accomodate any requirements, the platform is easy to use and offers an API for integrations and some amount of customization. Review collected by and hosted on G2.com.
Sometimes we have trouble fitting reports into BugCrowd's VRT, but they are very helpful and open to feedback. Review collected by and hosted on G2.com.
The quality of submissions from the researchers are good. Additionally,since the submissions are triaged by the BugCrowd technical teams first, it increases the quality of submissions we receive. Review collected by and hosted on G2.com.
The bugcrowd user interface for reviewing submissions can be improved. For example, I would like to sort the reports by those that have received a new comment. Review collected by and hosted on G2.com.
The depth of knowledge and professionalism demonstrated by Bugcrowd security experts significantly contributed to the success of our security initiatives. The insights provided were invaluable and The support and guidance received was very effective.
Additionally, the seamless integration and implementation process made it easy to manage our bug bounty and pentest programs. The platform's user-friendly interface and robust features allowed us to efficiently manage the entire process, from scoping to remediation. Review collected by and hosted on G2.com.
Nothing. Our experience with Bugcrowd has been entirely positive, and we have no concerns or dislikes to report Review collected by and hosted on G2.com.
