# Bugcrowd Reviews **Vendor:** Bugcrowd **Category:** [Crowd Testing Tools](https://www.g2.com/categories/crowd-testing-tools) **Average Rating:** 4.3/5.0 **Total Reviews:** 61 ## About Bugcrowd Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS platform provides access to the unlimited capacity and skills of the global ethical hacker/pentester community for deeper, proactive risk reduction and faster regulatory compliance. With 12+ years of experience and 1200+ customers in every industry (including OpenAI, National Australia Bank, Indeed, USAA, Twilio, and CISA), we know what long-term with crowdsourced security looks like. ## Bugcrowd Pros & Cons **What users like:** - Users highly value Bugcrowd for its **exceptional reporting quality** , enabling efficient and effective vulnerability assessments in a supportive community. (8 reviews) - Users commend Bugcrowd for its **ease of use** and smooth setup process, enhancing their overall experience significantly. (7 reviews) - Users commend the **responsive customer support** of Bugcrowd, which enhances their experience and fosters a strong community. (6 reviews) - Users value the **clear and consistent communication** from Bugcrowd, enhancing their overall research experience significantly. (5 reviews) - Users appreciate Bugcrowd for its **thorough vulnerability detection** , enhancing security through efficient community-driven testing and insights. (5 reviews) - Users benefit from the **high efficiency** of Bugcrowd, enabling focused vulnerability discovery through streamlined processes and clear instructions. (4 reviews) - Users value the **structured programs and responsive support** of Bugcrowd, enhancing their security testing experience and skills. (4 reviews) - Simple (4 reviews) - Users appreciate the **collaborative approach** of Bugcrowd, enhancing security through a community of ethical hackers. (3 reviews) - Dashboard Usability (3 reviews) **What users dislike:** - Users express frustration with **poor customer support** , experiencing slow triage processes and inconsistent report handling. (4 reviews) - Users experience **slow performance** with triage times and report validation, hindering their overall experience on Bugcrowd. (4 reviews) - Users express concerns about the **slow and inconsistent triage process** , limiting transparency and the overall effectiveness of Bugcrowd. (3 reviews) - Users experience **inadequate reporting** , leading to delays in validation and frustration with communication and response times. (3 reviews) - Users find the **learning curve steep** , with complex setups and limited guidance hindering new users' experience. (3 reviews) - Users often experience **slow loading** times and inconsistent triaging, which hinders their overall experience with Bugcrowd. (3 reviews) - Complexity (2 reviews) - Difficult Learning (2 reviews) - High Learning Curve (2 reviews) - Users experience **lack of detail** in Bugcrowd, resulting in wasted time and inadequate support for operations at scale. (2 reviews) ## Bugcrowd Reviews ### 1. Bugcrowd: Powerful but Tough for Beginners **Rating:** 3.5/5.0 stars **Reviewed by:** Abhay G. | Full stack developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Bugcrowd?** Bugcrowd provides well-structured programs with clear scopes, responsive triage teams, and high-quality targets—especially for API security testing. I appreciate how smoothly the platform supports deep, logic-based testing such as authorization bypasses, IDORs, and business-logic flaws. The communication on reports is consistent and transparent, making the overall research experience efficient and rewarding. **What do you dislike about Bugcrowd?** The platform is not very beginner-friendly. Some programs have complex scopes, limited guidance, and require strong experience with API security and logic-based testing to be effective. Triage times can occasionally be slow, and reward ranges vary between programs, making it a bit challenging for newer researchers to navigate and grow. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd gives access to real-world targets where I can apply penetration testing skills on modern APIs, authentication flows, and business logic. It solves the challenge of finding legitimate, well-scoped environments to test without legal risk. The platform also provides structured triage and clear communication, which helps validate my findings and improve my testing approach. Overall, it lets me sharpen advanced pentesting skills while earning rewards from meaningful security work. ### 2. Empowers Vulnerability Management with Expert Community **Rating:** 4.0/5.0 stars **Reviewed by:** Mariam A. | Senior Software Development Engineer, E-III, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2025 **What do you like best about Bugcrowd?** I like having access to a diverse and skilled community of security researchers in Bugcrowd, which provides high-quality, real-world vulnerability findings. I appreciate the well-structured triage process that helps filter out noise and focus on valid, high-impact issues. The clear reporting, severity scoring, and dashboards make it easy for me to track vulnerabilities, remediation progress, and overall security posture in one place. **What do you dislike about Bugcrowd?** While Bugcrowd is very effective, the initial setup and program configuration can feel complex for new users. Some reports may still require additional clarification or back-and-forth before remediation, which can slow down resolution. Improving customization options for workflows and providing more guided onboarding for first-time users would make the experience even better. **What problems is Bugcrowd solving and how is that benefiting you?** I use Bugcrowd to manage vulnerability disclosure and bug bounty programs. It helps identify vulnerabilities missed by internal testing, connects us with a global community of researchers for continuous testing, improves coverage, speeds detection, and prioritizes critical issues, strengthening our app security. ### 3. Enhances Security Testing and Rewards Engagement **Rating:** 4.0/5.0 stars **Reviewed by:** Naman M. | Reliability Production Engineer, Computer & Network Security, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Bugcrowd?** I use Bugcrowd mainly because it provides an excellent platform for finding and reporting security vulnerabilities, which significantly enhances my skills as an ethical hacker while ensuring the legality of my actions. I enjoy being part of a vibrant community that allows me to connect with other ethical hackers, learn new techniques, and receive constructive feedback on my work. The platform's communication handling between researchers and companies is impressive, maintaining an organized environment with clear submission timelines and reliable payouts. I appreciate the transparency in rules and scopes for each program, so I am always aware of what I can test. The platform makes the entire process convenient, from submitting bugs to tracking rewards, allowing me to focus on hacking and skill development. I also love the variety of available programs covering web apps, APIs, mobile apps, and IoT devices, which keeps the work interesting. The additional motivation from rewards encourages me to dig deeper, while the sense of community and the feedback I receive help me refine my skills. Finally, the initial setup process was super easy, seamlessly fitting into my existing workflow with other security testing tools. **What do you dislike about Bugcrowd?** I find the response time from some companies for triaging and reporting can be slow, especially in private programs. It often leaves me feeling in the dark while waiting for updates. Additionally, while Bugcrowd offers variety, not all programs are equally rewarding, and the payout rates can vary significantly. I have also encountered cases where bugs are marked as duplicates despite differences in details, leading to a need for more transparency and consistency. **What problems is Bugcrowd solving and how is that benefiting you?** I use Bugcrowd to find and report security vulnerabilities, providing a platform for legal, ethical hacking with a rewarding system. It enhances my skills through feedback and collaboration, with diverse programs and clear guidelines, making the bug hunting process smoother and more professional. ### 4. Valuable Security Research Platform with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Abhijeet S. | Senior Security Engineer **Reviewed Date:** November 18, 2025 **What do you like best about Bugcrowd?** I find Bugcrowd exceptionally helpful as it provides well-structured and legitimate security research opportunities, connecting me with programs that truly value detailed vulnerability reports. This platform offers clear program instructions, scope, and bounty structures which eliminate guesswork and allow me to focus on discovering real, in-scope vulnerabilities. The explicit bounty structures enable me to prioritize findings based on their impact, saving me time and enhancing my efficiency. Transitioning to Bugcrowd was easy and quick, simplifying the setup process and getting me started almost immediately. This streamlined setup and organized approach make Bugcrowd a highly efficient platform for my work. Additionally, compared to our previous platform, HackerOne, Bugcrowd is more cost-effective, offering substantial financial benefits. **What do you dislike about Bugcrowd?** Sometimes, I find the triaging process to be slow and inconsistent across different programs. A faster, more uniform triage process would enhance the experience significantly. Additionally, I encountered a terrible experience in my last report submission where I needed to reach out to Bugcrowd's support team for mediation. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd provides well-structured, legitimate security research opportunities and clear program instructions. It connects me with valued programs, reduces guesswork, and streamlines efforts with detailed bounty structures to prioritize findings, enhancing my efficiency. ### 5. Easy to Use with a Superior UI **Rating:** 4.0/5.0 stars **Reviewed by:** Meshv P. | Salesforce Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Bugcrowd?** Good things about Bugcrowd is easy to use and better UI as compared to others and yea they have good customer support things that are providing such great response in time. Providing enormous feature for us. **What do you dislike about Bugcrowd?** One things that I don't like is some time issue with triaged with other program. Other than that I haven't find any. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd provides me such great list or program where I can hunt on with detailed information about that program from small to big one. As I was beginner but still I can move around this platform without prior knowledge. ### 6. Review from 9 years of hunting on Bugcrowd **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit S. | Full time Bug Bounty hunter, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Bugcrowd?** I've been hunting on Bugcrowd since a long time. And through all these years, the one quality I observed in the overall proceedings of Bugcrowd is about the sense of cooperation and supportive attitude that their team possess towards the crowd. Now whether it's about a support ticket or triage processes. "Cooperation" from the platform was one of the major reasons that even as a full time bug hunter, I invest a major part of my time bug hunting for the programs available on the "Bugcrowd". **What do you dislike about Bugcrowd?** I dislike it when, even for a simple reported bug, the triage team places multiple blockers on researchers without fully reading the report or attempting the provided steps. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd owns the expertise of a crowd which constitutes hundreds of thousands of skilled ethical hackers and cyber security researchers from all across the globe. This massive crowd is capable of uncovering the most unanticipated and never before seen security flaws (or bugs) in organizations critical assets which would otherwise never be possible to determine using the traditional pentests. ### 7. Efficient and rewarding platform for responsible disclosure **Rating:** 4.0/5.0 stars **Reviewed by:** Ads D. | Staff Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Bugcrowd?** Bugcrowd streamlines vulnerability disclosure through a clean interface, actionable scopes, and responsive triage. The platform makes it easy to stay focused on testing thanks to solid integrations, detailed target info, and good researcher communication. I also appreciate the integrity and professionalism of the triage team — they’re security-aware and fairly fast with updates, which keeps momentum going. **What do you dislike about Bugcrowd?** Some programs still suffer from poor response times or unclear scoping, and rewards can vary drastically between targets with similar risk. I’d like to see better transparency around disclosure timelines and program-side SLAs. Additionally, the analytics or reporting dashboard for researchers could use a revamp for clearer visibility into submission trends and reward patterns. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd bridges the gap between security researchers and organizations by providing a structured, centralized platform for responsible vulnerability disclosure. It eliminates the friction of cold outreach, legal uncertainty, and unclear expectations by enforcing clear scopes and communication workflows. This lets me focus entirely on testing and reporting, knowing there’s a process in place to ensure findings are reviewed and handled. It also opens access to a wide range of programs that would otherwise be difficult to engage with directly — expanding both learning opportunities and financial incentives. ### 8. The Most Trustworthy and Rewarding Bug Bounty Platform for me Since 2016 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Bugcrowd?** Bugcrowd has been the backbone of my professional journey in cybersecurity since 2016. What I appreciate most is the platform’s consistency, transparency, and strong ethical foundation. It provides a wide range of programs—from public to private—with clear scopes and structured communication. The triage team is responsive, and the support staff is genuinely helpful. Bugcrowd also stands out because it values and respects researchers—not just with monetary rewards but through recognition, community engagement, and long-term relationships. It’s more than just a platform; it’s a community I’m proud to be a part of. it has the most easy and understandable UI interface, so that user uses it so frequently that never goes out of the goal. your integration with support system on freshdesk is tremendous and now it is easy to track support tickets. **What do you dislike about Bugcrowd?** There are occasional delays in report responses and bounty payments, especially when waiting on program owners. While this is understandable, it can sometimes be frustrating—particularly for time-sensitive research. I’d also love to see more transparency around program activity (e.g., how actively they're reviewing reports) to help researchers better allocate their time. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd bridges the gap between ethical hackers and organizations by providing a secure, structured, and legal way to disclose vulnerabilities. It eliminates the uncertainty that often comes with independent disclosure, giving researchers like me confidence that our findings will be respected and rewarded. For me personally, it has provided a stable source of income, continuous learning opportunities, and direct access to real-world security challenges across industries. Bugcrowd has also helped me build my reputation in the security community through leaderboard rankings, badges, and recognition. It’s not just a platform—it's a career path. ### 9. BugCrowd makes vulnerabilities management easy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Bugcrowd?** I appreciate Bugcrowd because it provides a reliable platform for conducting security testing without requiring an in-house team of hackers. I value Bugcrowd's strong security testing community, which facilitates thorough examination of applications to uncover bugs and vulnerabilities before they become significant issues. The platform's ease of management is another aspect I find appealing. It makes communication smooth between researchers and my team, as Bugcrowd handles reports, triage, and payouts without causing any confusion. I also enjoy that the initial setup was straightforward and did not consume much of my time. **What do you dislike about Bugcrowd?** NA **What problems is Bugcrowd solving and how is that benefiting you?** I use Bugcrowd to test application security, find vulnerabilities early, and manage communications with researchers efficiently without an in-house team. ### 10. Working with Bugcrowd since 2016 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Bugcrowd?** I’ve been on Bugcrowd since 2016, and it’s the only platform I actively hunt on. I’ve tried other platforms over the years, but Bugcrowd still feels the best in terms of usability, transparency, and fairness. The dashboard is simple to navigate, programs are clearly explained, and the triage team has always been professional and helpful. I also like how transparent they are with communication and how easy it is to keep track of submissions and payouts. It just feels like they’ve built it with both researchers and customers in mind. **What do you dislike about Bugcrowd?** Overall, my experience has been very positive, but sometimes the triage process can take longer than I’d like, especially during busy program periods. Also, there are moments when I wish there was a more direct way to talk to program owners for quick clarifications. Reward processing has been smooth most of the time, but on rare occasions it can be delayed. None of these are dealbreakers, though — just areas where I think Bugcrowd could make an already great platform even better. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd connects me with a wide range of real-world security programs from companies I’d never have direct access to otherwise. They take care of the legal, payment, and coordination side of things, so I can focus on hunting and improving my skills. The triage team filters reports and handles communication with program owners, which saves me time and avoids misunderstandings. Over the years, this has helped me grow as a researcher, stay motivated, and earn a steady stream of rewards while working on challenging and interesting targets. ### 11. Empowering Platform for QA Testers with Efficient Triage Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Bugcrowd?** It helps me connects with real-world security challenges being a QA tester. The platform’s triage workflow is structured, transparent, and efficient, which helps testers focus on finding impactful vulnerabilities instead of chasing admin overhead. **What do you dislike about Bugcrowd?** The resources to become a security researcher is not structured. It becomes very difficult for beginner to learn & grow. **What problems is Bugcrowd solving and how is that benefiting you?** Most companies don’t have in-house expertise across all attack surfaces. It helps to solve this problem. I get to learn from diverse programs—web, mobile, API, cloud, Web3—giving me multi-domain security experience. ### 12. Bugcrowd Helps Me as a Full-Time Hunter **Rating:** 5.0/5.0 stars **Reviewed by:** Abdelrhman A. | Full-time bug hunter, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Bugcrowd?** The triage quality is solid, response times are fair, and the platform doesn’t get in my way when I’m focused on practical impact. I also like that programs are often more receptive to critical exploit chains, not just single-issue bugs. **What do you dislike about Bugcrowd?** Lack of asset clarity in some programs wastes time. I also wish analytics and submission filtering had more depth to support hunters who operate at scale. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd bridges the gap between skilled hunters and companies with real attack surfaces. It gives me legal, structured access to targets I’d never get otherwise, and that turns raw exploit chains into paid outcomes. ### 13. Helpful Email Updates Keep Me Informed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2026 **What do you like best about Bugcrowd?** The best thing is that you’ll receive email updates whenever there are any changes or updates in the program. **What do you dislike about Bugcrowd?** Triagers at Bugcrowd may downgrade your P4 to a P5, and that’s really annoying. **What problems is Bugcrowd solving and how is that benefiting you?** Correlating all programs in one place helps hunters focus on finding quality bugs, and it also makes it easier to earn a quality bounty. ### 14. Bugcrowd Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Bugcrowd?** Bugcrowd provides efficient triage, prompt and helpful support, and access to skilled researchers. The platform also delivers detailed vulnerability insights, which contribute to improved security overall. **What do you dislike about Bugcrowd?** At times, report validation can be slow, and delays in platform updates or communication may further impact the overall response time. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd enables the rapid discovery of hidden vulnerabilities by leveraging a global community of researchers. This approach enhances application security and helps decrease the time needed for remediation. ### 15. Amazing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Bugcrowd?** TPM, colleagues, support Imagine what you want in view of support and you get it here **What do you dislike about Bugcrowd?** Nothing is there which can be called as dislike **What problems is Bugcrowd solving and how is that benefiting you?** As a product security engineer i don’t get much time to look into todays hack world, bugcrwod provides me with the clients who want applications to be tested and this is what make me feel back in the game ### 16. Collaborative Crowdsourcing for Enhanced Cybersecurity **Rating:** 5.0/5.0 stars **Reviewed by:** Jitmanyu S. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Bugcrowd?** What I appreciate most about Bugcrowd is its collaborative approach to cybersecurity. The platform brings together a diverse community of ethical hackers and security professionals, empowering them to contribute to real-world security challenges. This collective intelligence not only enhances the security posture of organizations but also creates a dynamic environment where continuous learning and skill development are encouraged. Additionally, Bugcrowd's focus on transparency, fairness in rewards, and providing a platform for both experienced and novice hackers to contribute makes it a unique and impactful leader in the field of crowdsourced security. **What do you dislike about Bugcrowd?** One area of improvement for Bugcrowd could be enhancing the communication and feedback loop between researchers and program owners. At times, the response times or clarity of feedback can be inconsistent, which may lead to frustration for researchers who are seeking more timely or detailed guidance on their submissions. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd addresses the challenge of identifying and mitigating security vulnerabilities by leveraging a global network of skilled ethical hackers. This crowdsourced approach allows organizations to detect and resolve security issues more efficiently than traditional methods. For me, it provides access to diverse security expertise, ensuring a more comprehensive and robust security posture, ultimately reducing the risk of breaches and enhancing overall system resilience. ### 17. A great partner for growing a security program **Rating:** 5.0/5.0 stars **Reviewed by:** Jack E. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2024 **What do you like best about Bugcrowd?** Their account team helped us grow our discoosure program over time into something that we aim to evolve even further into an eventual Bug Bounty program. They help identify and engage the right researchers to get disclosures, without creating duplicate submissions via their triage team. The account team are flexible and generous in their pricing in order to foster a good partnership, and to remain our vendor of choice for the long term. **What do you dislike about Bugcrowd?** Their integrations are somewhat difficult to set up for things like Jira, and could do with an overhaul to the more modern toolchain service in Jira. Initial engagement on our program was very slow, and required a lot of convincing of product owners to move to a public program without much evidence of eengagement beforehand. **What problems is Bugcrowd solving and how is that benefiting you?** Initially our organisation received bug disclosures via our public facing customer service inbox. This lead to a lot of confusion within our customer service team as to what to do about these disclosures. Often these disclosures were also low quality, and often the output of an automated script that targets high-traffic web applications for bugs and a contact email, prospecting us for a financial reward with little to no remediation advice or proof of exploit. Bugcrowd provides a layer of filtration away from these submissions, their traige team ensure that we do not see low quality or repeat findings, thanks to their knowledge of previous disclosures that we already were dealing with before onboarding them. They put an onus on researchers to provide remediation advice, evidence to support their disclosures and discretion when submitting bugs. The platform itself also allows us to integrate crowd based testing into our productivity processes, via Jira tickets that are created for findings, that are programatically added to the correct queue and status for prioritisation by agile delivery managers in development teams. Their slack integration also allows for a natural conversation to occur within our organisation whenever a new finding is submitted, keeping both the development and security teams talking about application security. ### 18. Bugcrowd Delivers Top-Notch Security Solutions for Robust Vulnerability Management **Rating:** 5.0/5.0 stars **Reviewed by:** Prajwal P. | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Bugcrowd?** As a client been consistently impressed by the caliber of security submissions and the overall effectiveness of the Bugcrowd community. A key strength lies in Bugcrowd's capacity to assemble a diverse and highly proficient group of ethical hackers and security experts. The impressive feature is the submission process is a standout feature, characterized by its streamlined and efficient nature. The platform's user-friendly interface further enhances this experience, enabling transparent communication, smooth collaboration, and constructive feedback throughout the entirety of the security testing process. **What do you dislike about Bugcrowd?** The payment rule, when a submission hasn't been reviewed by the client for a certain period, is a point of concern. The client may still be in the process of reviewing, and the issue might not be critical for them. Unfortunately, There are few times when Bugcrowd missess to intervene or prompt the client to take action; instead, it automatically processes payment. On the flip side, it's noteworthy that Bugcrowd does ensure researchers get paid, demonstrating a commitment to compensating their community promptly. However, striking a balance between ensuring timely payments for researchers and allowing clients sufficient time to assess submissions might be an area for improvement in Bugcrowd's process. **What problems is Bugcrowd solving and how is that benefiting you?** Identifying vulnerabilites in the applications. Offering support for remediation efforts. Platform's community consisting skilled ethcical hackers provide diverse perspectives. ### 19. Working together with Bugcrowd has greatly enhanced our abilities in vulnerability management. **Rating:** 5.0/5.0 stars **Reviewed by:** Andre B. | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Bugcrowd?** We are running a bug bounty program with Bugcrowd. It turns out that the technical team triaging incoming submissions is very skilled and helps a lot in efficiently identify and track vulnerabilities in our products so that we can patch them. It is really a pleasure to work with the Bugcrowd team, we have really established a direct, uncomplicated and simple way of working together. It is just fun! **What do you dislike about Bugcrowd?** Really nothing comes to our mind that we dislike about the service that we have been receiving from Bugcrowd. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd gives us the opportunity to engage with security researchers around the world that are willing to find vulnerabilities in our products. Not only are we benefitting from it when patching vulnerabilities, we also learn a lot by working together with security researchers and can improve our security development lifecycle. ### 20. Review for G2 bugcrowd **Rating:** 3.0/5.0 stars **Reviewed by:** Kheman G. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Bugcrowd?** It's it security architecture that I have studied especially the big bounty program **What do you dislike about Bugcrowd?** They can have more such incentives and add more bounties that can help people and companies grow **What problems is Bugcrowd solving and how is that benefiting you?** It can help me in catching bugs ### 21. Excellent commitment to maximizing program success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Bugcrowd?** The customer support team goes above and beyond to ensure our bug bounty program is successfully implemented and has a high efficiency and satisfaction rate with researchers, allowing them to hunt for bugs on our platform and strengthen our overall security posture. The system also integrated well with our ticketing platform allowing for seamless distribution of issues to the tech teams to address bugs. The platform is easy to use and intuitive and does not require a steep learning curve to administer. Our rep, Ronelle Green has been a joy to work with as well, **What do you dislike about Bugcrowd?** Lack of a real time communication platform when attempting to address issues. Communcations are performed via email or messages from the internal platform which can often take time to be seen and addressed. **What problems is Bugcrowd solving and how is that benefiting you?** BugCrowd helps us identify bugs and logic issues in our products that our testing teams may have missed as part of their testing process. It allows us to strengthen our overall security posture and deliver a robust product to our customers to ensure their information is safeguarded. ### 22. Excellent customer support with well thought-out bounty programs. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Bugcrowd?** Attack validation and prioritization. Customer support is excellent. The platform is easy to use and provides a number of features that make it easy to integrate with Slack, JIRA, and other platforms. **What do you dislike about Bugcrowd?** The workflow, especially the names of each stage, was not intuitive and required some coaching. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd platform enabled us to expose multiple platforms/solutions to many ethical hackers to gain a fresh perspective on our security posture and identify issues that we have missed with internal security testing, SAST, and DAST tooling. In a short period, they managed to detect issues that went by unnoticed even by the external penetration testing and we are now in a much better shape. ### 23. Definitely would recommend as a bug bounty platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Bugcrowd?** We use BugCrowd to run our bug bounty program. The researchers invited to our program have filed reports about a variety of security issues, and it's clear that some of them have really dug into our site's functionality, not just running automated scanners and skimming the surface. We've also been perfectly happy with our CSM and account manager, and BugCrowd's triagers are helpful in rejecting invalid reports. **What do you dislike about Bugcrowd?** Not much negative to say. We do have a recurring issue with not automatically receiving invoices for some reason. Our account manager's always helpful and passes it along quickly when we reach out, but it's a little inconvenient (and odd) that we have to do that. **What problems is Bugcrowd solving and how is that benefiting you?** We use Bugcrowd to run our bug bounty program. Bugcrowd connects us with researchers who specialize in the relevant area, provides a platform for managing reports and payments, and triages reports. ### 24. Security Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Dzianis S. | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2024 **What do you like best about Bugcrowd?** Highly professional triage team. It was easy to integrate with our internal systems. Bugcrowd interface is easy to use. **What do you dislike about Bugcrowd?** Nothing to say for now. No issues or concerns **What problems is Bugcrowd solving and how is that benefiting you?** First of all, Bugcrowd helped us look at our current level of security and measure how effective our internal programs are. Findings helped our organization get another look at what we have been missing and helped us close these gaps. ### 25. Forget annual pen-testing on its own in a CI/CD world - Bug Bounty is a must. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Bugcrowd?** BugCrowd provides an easy to use interface which enables businesses to get their pen-test scope infront of security researchers in-line with thier current appeite/posture. Wherther that be initially running with a smaller private program with a limited number of researchers, before expaning to larger public scopes. Support is fantastic with the team always at the end of a slack message, mail or phone call. Integration and imeplmentation are simple, allowing the customer to shape the pen-test scope. **What do you dislike about Bugcrowd?** There is nothing for me to say here. Please keep up the great work BugCrowd! **What problems is Bugcrowd solving and how is that benefiting you?** Affords us continouse pen-test coverage where our products are evolving daily. ### 26. Bugcrowd is a great security partner **Rating:** 5.0/5.0 stars **Reviewed by:** roger k. | Senior Application Security Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Bugcrowd?** The Bugcrowd team and community is fantastic. I highly recommend using Bugcrowd for bug bounty, vulnerability disclosure and pen testing programs. **What do you dislike about Bugcrowd?** I have no notes. I love the service and the system that's built around it. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd has delivered a managed bug bounty and vulnerability disclosure program that has been maintainable with the help of the Bugcrowd team. ### 27. Using bugcrowd for security research and bug hunting. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Bugcrowd?** The triage response and also the platform itself. **What do you dislike about Bugcrowd?** I have seen no downsides about using bugcrowd. **What problems is Bugcrowd solving and how is that benefiting you?** Finding vulnerabilities using the crowdsourced ethical hackers. ### 28. Bugcrowd experience **Rating:** 4.5/5.0 stars **Reviewed by:** Emily L. | IT Security Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Bugcrowd?** The researcher community is great. The triagers are also great to work with! Bugcrowds UI is very user friendly as well. **What do you dislike about Bugcrowd?** Haven't run into any issues with Bugcrowd, so far our experiences with Bugcrowd have been good and we don't have any complaints at this time. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd has always seemed receptive of our feedback as it pertains to attributes within the UI that could be fine tuned, or added. They seem to be willing to work to improve areas when it comes to feedback which is incredibly important. ### 29. New to the program, nothing but positive things to say **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Bugcrowd?** Learning about the findings and how to recreate them. The team does a great job laying out the steps it takes to recreate what the researchers find if we have any difficulty. Our account reps are also great to work with. Very knowledgable, quick to respond, great guidance. **What do you dislike about Bugcrowd?** The web UI could use some work. I wish there was more space to look at the actual findings. A lot of the UI space when looking at the findings "To review" is being taken up by the Dashboard black bar on top (which is mostly blank space). If they moved the Summary, Submissions, Researchers,...etc. bar to the black bar on top, it would give a little more room to analyze the Steps to Recreate and any images attached. Thats the part I need the most. Everything above that can be condensed or made into a navigation bar that only shows when you hover your mouse to a side or implement a drop down bar option or something like that. **What problems is Bugcrowd solving and how is that benefiting you?** I am not sure what this question is asking. What industry problems? What internal company problems? What Bugcrowd as a company problems they are trying to improve on? I dont know. What I do know is that the platform gives us a great view into what people outside of our company are seeing in the real world that allows us access to another perspective into our security posture and how we can improve. ### 30. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Glorianne F. | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Bugcrowd?** Their support, and timely answsers. We like the number of features in Bugcrowd's platform and options for the researchers. **What do you dislike about Bugcrowd?** Sometimes, the time for Bugcrowd to validate findings can take some time. **What problems is Bugcrowd solving and how is that benefiting you?** Giving us a paved road approach to intereact with researchers. ### 31. Five Years of Growth and Success with Bugcrowd: A Researcher's Journey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Bugcrowd?** there are some to list: Community Engagement: It offers a supportive community that encourages collaboration and knowledge sharing in the security area. Diverse Opportunities: The platform provides a wide range of bug bounty projects, making suitable for various skill levels, allowing for continuous growth and challenges. Professional Support: The dedicated team at Bugcrowd provides timely and helpful support, it's the best part for me as I had always my questions solved in really fast time and with excellent communication. Learning Resources and Researchers Incentivation: There are constant development of valuable educational resources, such as tutorials, webinars with researchers, and forums, for skill development. **What do you dislike about Bugcrowd?** Limited Filtering in the platform UI: The filter system is good but does not provide all the filtering options necessary for a propper search on all account's programs. Varying Bounty Times for critical and high issues: While Bugcrowd generally offers professional support regarding this, there are some programs with very limited communication and I think support could incentivize them to award p1/p2 valid triaged issues or at least ping them weekly to receive a response back. There are even cases where the vulnerability is fixed and there's no response from the team in 02 months, which sometimes can be frustating. **What problems is Bugcrowd solving and how is that benefiting you?** Recognition and Rewards: Bugcrowd's fair and transparent reward system has consistently acknowledged my efforts, making my journey financially rewarding. Community and Collaboration: The collaboration within the community have provided me with valuable insights and connections that have enriched my professional life. Flexible Environment: The ability to choose projects and work from anywhere has allowed me to align my work with my personal life, giving me the best of both worlds. ### 32. Partners in CyberSec **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Bugcrowd?** The relationship with Bugcrowd is key to our success, the experience thus far has been refreshing, they're always available, fully engaged and committed to attending to any query or request whilst adding value to every engagement. **What do you dislike about Bugcrowd?** Currently have little to nothing to report here. **What problems is Bugcrowd solving and how is that benefiting you?** Not so much a problem, but their service allows for and provides assurance that our releases are rigorously tested. ### 33. reliable partner for bug bounty programs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Bugcrowd?** The team is very eager to help to accomodate any requirements, the platform is easy to use and offers an API for integrations and some amount of customization. **What do you dislike about Bugcrowd?** Sometimes we have trouble fitting reports into BugCrowd's VRT, but they are very helpful and open to feedback. **What problems is Bugcrowd solving and how is that benefiting you?** We use Bugcrowd to run our bug bounty programs. ### 34. BugCrowd has enhanced our vulnerability management and bug finding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Bugcrowd?** The quality of submissions from the researchers are good. Additionally,since the submissions are triaged by the BugCrowd technical teams first, it increases the quality of submissions we receive. **What do you dislike about Bugcrowd?** The bugcrowd user interface for reviewing submissions can be improved. For example, I would like to sort the reports by those that have received a new comment. **What problems is Bugcrowd solving and how is that benefiting you?** BugCrowd helps us test our products from the perspective of a third-party individual in order to identify posible security and general bugs. ### 35. Smooth and Effective Bug Bounty/Pentest Program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Bugcrowd?** The depth of knowledge and professionalism demonstrated by Bugcrowd security experts significantly contributed to the success of our security initiatives. The insights provided were invaluable and The support and guidance received was very effective. Additionally, the seamless integration and implementation process made it easy to manage our bug bounty and pentest programs. The platform's user-friendly interface and robust features allowed us to efficiently manage the entire process, from scoping to remediation. **What do you dislike about Bugcrowd?** Nothing. Our experience with Bugcrowd has been entirely positive, and we have no concerns or dislikes to report **What problems is Bugcrowd solving and how is that benefiting you?** Efficient Bug Bounty Programs: ### 36. Bugcrowd - Great partner for Bug Bounty Program. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Bugcrowd?** The Bugcrowd team and platform make it very easy to review and reward submissions from researchers. **What do you dislike about Bugcrowd?** The pricing structure is a bit confusing. **What problems is Bugcrowd solving and how is that benefiting you?** Bugcrowd has a great pool of researchers that we wouldn't be able to find on our own. Their platform and triage team make it easy for our internal team to validate exploits quickly. ### 37. Home of professionals **Rating:** 4.0/5.0 stars **Reviewed by:** Osama A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Bugcrowd?** Their Triage team is pretty good and fast regardless the response of the BB Program it self, Their support is a little bit slower but they are very effective. **What do you dislike about Bugcrowd?** Sometimes support take a long time to respond. **What problems is Bugcrowd solving and how is that benefiting you?** Support team solved some problems for me for instence; Payment issues, Account virification issues, And the most important; the resonable clarification from traige team about why a vulnerability is rejected. ### 38. A great platform for hosting bug bounty program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Bugcrowd?** Strong technical team. Ease of Use. Customer Support. **What do you dislike about Bugcrowd?** UI and search options could be better. Customizations on reports could be better. **What problems is Bugcrowd solving and how is that benefiting you?** Hosting Bug Bounty program. ### 39. Good things take time **Rating:** 3.5/5.0 stars **Reviewed by:** Rizwan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Bugcrowd?** The support team and some of the traiger are good that make bugcrowd good. **What do you dislike about Bugcrowd?** Again sometime support team take too much time to respond and communication gap between researcher and triagers **What problems is Bugcrowd solving and how is that benefiting you?** To earn money by helping other companies to find security issue and fix them before bad hacker exploit it. ### 40. Our bug bounty is contributing to out overall security posture. It meets our expectations. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Bugcrowd?** Great and and clear platform to mange submission Bring experience from the market and other engamgnets Customer support is always availble to support us (technical and organizational challenges) **What do you dislike about Bugcrowd?** Not easy to implement the solution for any use case or scope **What problems is Bugcrowd solving and how is that benefiting you?** Product secuirty, collaboration with researchers community ### 41. They have a very bad triaging system for reported bugs **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Bugcrowd?** There are lots of public and private programs to hunt **What do you dislike about Bugcrowd?** Their triaging system is terrible. Once the trigger marks the bug as NA or informative, they don't even reply back if you are trying to convince them. overall the experience was very bad **What problems is Bugcrowd solving and how is that benefiting you?** I am registered to the platform as a bug bounty hunter (a freelancer), and my job is to find bugs in the companies listed over there ### 42. Only good experiences with Bugcrowd! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Bugcrowd?** I only had excellent experiences when working with Bugcrowd. Whether I'm using their platform or reporting bugs, I know I'm dealing with professionals and awesome people! **What do you dislike about Bugcrowd?** Nothing bad to say about Bugcrowd! It is truly one of the best companies in this field! **What problems is Bugcrowd solving and how is that benefiting you?** It creates a bridge between hackers and all kinds of companies that want to work with ethical hackers to improve their security posture ### 43. Highly recommended for hackers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Bugcrowd?** Everything has best in this site. one who wants to be big hunter or ethical hacker this is a must have site. I will recommend it to everyone who wants to build a career in ethical hacking and cyber security. **What do you dislike about Bugcrowd?** Nothg is as such there what I dislike about bugcrowd, it's just that some times the vulnerabilities goes unnoticed without being checked. **Recommendations to others considering Bugcrowd:** Good **What problems is Bugcrowd solving and how is that benefiting you?** Nothing I dislike about bugcrowd. Something the triagers disappoints me as because they don't see the vulnerability submitted by security researchers and mark the vulnerability as Not Applicable. Only valid for some triagers. Other triagers are excellent.Bugcrowd has its own VRT rating system whuch ranges from P1-P4. Bugcrowd offren provides swags to good security researchers which I like the most. After submitting vulnerability security reasearch get badges of hall of fame. ### 44. Best Bug bounty platform for beginners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2021 **What do you like best about Bugcrowd?** This is best bug bounty platform for beginners. Bugcrowd hosts many program for bug bounty which provides monetary rewards, swags and mandatory points. Bugcrowd university is also good **What do you dislike about Bugcrowd?** Nothing is dislike about bugcrowd. It is good platform for beginners to hunt vulnerabilities of a program. Bug hunter can report p1-p4 vulnerability in bugcrowd. **What problems is Bugcrowd solving and how is that benefiting you?** I have been hunting bugs on bugcrowd. I had earned many bounties and learned a lot vulnerability from bugcrowd. Bugcrowd university is good platform to learn web application hacking ### 45. it is quite useful when wanting to optimize my tasks and processes **Rating:** 3.0/5.0 stars **Reviewed by:** Mirella G. | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Bugcrowd?** Its interface is quite simple and easy to use, the fact that it allows me to perform multiple activities and tasks in a short period of time is quite useful when wanting to optimize my tasks and processes, its price is quite reasonable considering all the functions and features that it has, the customer service team is quite fast when responding to any requirement or request that is presented to them, in just a few minutes you will have the answer to your problem in a very positive way to solve your problem . **What do you dislike about Bugcrowd?** Despite the fact that its interface is very simple and easy to use, I believe that it can be renewed to make better use of space and make it even more intuitive.+ **What problems is Bugcrowd solving and how is that benefiting you?** It has been very useful for me to track errors in a much simpler, easier and faster way so that I can improve my software immediately without having to wait at the last minute to make all the necessary modifications . ### 46. Interphase Could Use Some Work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2020 **What do you like best about Bugcrowd?** I like that you can find what you can't find one HackerOne - on this platform. Typically, they are faster to respond and triage reports in my opinion. BugCrowd helps in terms of keeping the bug bounty crowd from becoming monopolized. **What do you dislike about Bugcrowd?** I think the rating program for reports in terms of severity could always be improved because it seems very subjective. Maybe let the companies decide the severity instead of the users. **Recommendations to others considering Bugcrowd:** The interphase is not nearly as appealing as HackerOne **What problems is Bugcrowd solving and how is that benefiting you?** Security Vulnerabilities - obtaining bug bounties. I've realized anything is possible in terms of working from home and making a living. We are helping make the internet a safer place. ### 47. On Demand Programs - Hit or Miss **Rating:** 4.0/5.0 stars **Reviewed by:** Chase P. | Senior Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Bugcrowd?** Having a lot of different security researchers working on performing penetration tests on your website is helpful. A lot of different minds working on different things helps get a broader scope in a shorter amount of time. Pricing is reasonable and straight forward. The program moderators help with validating found vulnerabilities and communicating with the researchers. **What do you dislike about Bugcrowd?** The moderator that is assigned to your project make be all the difference between a good and bad on demand program. One program can result in a lot of results, and the next can be very few. **Recommendations to others considering Bugcrowd:** Before jumping into a program, make sure that you have a good moderator who is going to help find good researchers. Just having a lot of researchers/invites to your program doesn't mean that you are going to have quality researchers. If you have experience with certain researchers in the past doing a good job, or a bad job, make sure you let your moderator know so they can make a specific invite or to not invite, respectively. **What problems is Bugcrowd solving and how is that benefiting you?** Traditional Penetration Testing can be very expensive. Crowd sourcing the testing is much more efficient, we have seen better results in the long run, and has cost us a fraction of the cost. ### 48. Bugcrowd from a pen testers viewpoint **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Bugcrowd?** I love how easy it is to pick a company and a vulnerability and jump right in. The company also explicitly lists what attacks are possible to carry out. **What do you dislike about Bugcrowd?** The only issues I have with more or less with the companies themselves vs the actual software. An example was Ford company stated that they would not pay for XSS attacks, but I read on one of the forums that had a major vulnerability that could have been exploited through this kind of attack. I wonder if bugcrowd could have informed them of this issue. Also the forum poster did not have permission to attempt this kind of attack so I don't know if he ever told the company about it. **What problems is Bugcrowd solving and how is that benefiting you?** I spent two working days in the application. One time I spent a lot of time looking through an application and couldn't find a vulnerability which kinda sucked for me, but was good for the company. One time I was able to exploit an sql vulnerability. it wasn't major as it didn't exploit any secret information, but I still notified and wrote it up for the company. ### 49. Then next generation leader in testing and bug tracking solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Bugcrowd?** There are many software's but bugcrowed helped us a lot in the project management system. The tracking of bugs is very simple. The reports are the best this we have observed and giving detailed analysis of the module whare actually most bug coming from. Support is also very good. **What do you dislike about Bugcrowd?** The user interace is very poor quality and needs a lots of attention. The license cost is another are of improvement. This well help to grow and add more clients to the base. New features needs to be added and this will increase the customer base **Recommendations to others considering Bugcrowd:** Its a rellay cool platform for security solutions, We are excited after useing this platform. The security made simple using this platform. we suggest to use this product. We recommend this platform for everyone as this solves many of the testing part as well. **What problems is Bugcrowd solving and how is that benefiting you?** As far as bugs are concerned , there are many paltforms for bug tracking. But testing as additional thing helping us a lot and we are excited about it and happy as well. ### 50. Does not live up to the hype **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Bugcrowd?** One value that Bugcrowd brings is their triage team. They work with researchers in order to identify issues and build accurate, reliable reports. In addition, it links you to some of the worldclass researchers available in order to ensure your assets are protected and there aren't any loopholes for hackers. It is also relatively inexpensive for the service you get. **What do you dislike about Bugcrowd?** In the beginning, we found that the Bugcrowd team was finding low priority bugs, some of which weren't even worth fixing. It took a while for us to see a return on investment. However, this time it took, I would say was critical in getting our whole company on board and earning our trust so it worked out in the end. **What problems is Bugcrowd solving and how is that benefiting you?** Our business takes pride in protecting our customers information. We were in need of a tool that understands how important this is and one who works to protect our assets as if they were their own. Our main goal of signing on with Bugcrowd was that it has a reputation for working with great researchers and working diligently with them and us in order to find and fix potential/ real bugs. ## Bugcrowd Discussions - [What is a Vulnerability Disclosure Program?](https://www.g2.com/discussions/what-is-a-vulnerability-disclosure-program) - 1 comment, 2 upvotes - [What is a Bug Bounty program?](https://www.g2.com/discussions/what-is-a-bug-bounty-program) - 1 comment, 2 upvotes - [How do you vet your researchers?](https://www.g2.com/discussions/how-do-you-vet-your-researchers) - 1 comment, 1 upvote - [How does crowdsourced security fit with traditional security assessment methods?](https://www.g2.com/discussions/how-does-crowdsourced-security-fit-with-traditional-security-assessment-methods) - 1 comment, 1 upvote - [What is a Next Gen Pen Test?](https://www.g2.com/discussions/what-is-a-next-gen-pen-test) - 1 comment, 1 upvote - [View Bugcrowd pricing details and edition comparison](https://www.g2.com/products/bugcrowd/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+01%3A13%3A24+-0500&secure%5Bsession_id%5D=1808e48b-2028-47d6-87de-362c297f2c1b&secure%5Btoken%5D=101e8982e8e0cf373db979cb70b51f7fa6610a6352b37e8ce61e4d79780531d5&format=llm_user) ## Bugcrowd Integrations - [Burp Suite](https://www.g2.com/products/burp-suite/reviews) ## Bugcrowd Features **Administration** - API / Integrations - Extensibility - Reporting and Analytics **Functionality** - Crowd Testing - Feedback Tracking - Integration - Requirements - Logging **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Risk Analysis** - Risk Scoring - Reporting - Risk-Prioritization **Analysis** - Issue Tracking - Reconnaissance - Vulnerability Scan **Admin** - Test Analysis **Bug Monitoring** - Analytics - Bug History - Data Retention **Vulnerability Assesment** - Vulnerability Scanning - Vulnerability Intelligence - Contextual Data - Dashboards **Testing** - Command-Line Tools - Manual Testing - Test Automation - Performance and Reliability **Automation** - Automated Remediation - Workflow Automation - Security Testing - Test Automation **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top Bugcrowd Alternatives - [HackerOne Platform](https://www.g2.com/products/hackerone-hackerone-platform/reviews) - 4.5/5.0 (73 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (11,947 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,460 reviews)