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BrowserStack Reviews & Product Details

Chris R.
CR
Senior Software Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrowserStack?

I do not say this about many of the tools I use for my web development but I can say without doubt that BrowserStack is the oldest and most appreciated one of my tools that I cannot live without. The reason is simple - I want to know my code works on multiple clients. There's only so much that emulation does. These guys are geniuses. In fact - it is like having my very own hyper-focused "attention to detail" obsessed colleague. Instead of asking someone to test these pages over and over with each release, BrowserStack will take a screenshot of the page on all the devices I want, and not some emulated device but a REAL mobile or tablet or whatever, running on such a version. It's insane to think of selling a web application as a product without using BrowserStack.

I love:

* the range of devices supported

* the instant availability of devices to screenshot with

* the automation of my testing (unit, integration, functional, etc)

* speed of the devices

* quick to learn

* lots of options and extra value-added Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

I work as a Contractor meaning that I will work on a project for 9 months (as an example) and then might be 2-3 months before a new contract. I can go straight into another project, but the cost is significant enough that I will either cancel my subscription or just delete it.

I would like it if I had a balance that could work with me around this sort of thing - maybe switch to an option where I can run some of the basic tests or have so much credit bought with each payment, and I could scale this back when not using BrowserStack? Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

Browser compatibility issues are less common than they used to be, but I like being able to confidently give my manager the assurance that my code is tested and working well Review collected by and hosted on G2.com.

BrowserStack Overview

What is BrowserStack?

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale, and optimize testing. BrowserStack is used by teams and organizations of all sizes - whether testing manually, starting test automation, or scaling automation. Over 50,000 customers, including Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web & mobile apps. We help them: - Expand test coverage with cross-browser, real device, accessibility, and visual testing. - Scale test automation with BrowserStack's leading cross-browser & real device cloud and test observability. - Centralise and scale testing processes with test management. - Unlock testing & quality insights. Our Products: Live - Manual cross-browser testing App Live - Manual real-device testing Automate - Browser automation grid App Automate - Real device automation cloud Percy - Automated visual testing and review Low code automation - Test automation without coding Accessibility Testing - Test WCAG and ADA compliance Test Management - Unify and track all test cases Test Observability - Test debugging & insights

BrowserStack Details
Product Website
Languages Supported
English
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Product Description

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack powers over a billion tests a year and over 50,000 customers, including Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web & mobile apps.

How do you position yourself against your competitors?

- Superior performance and lower latency powered by 19 data centers across 13 global locations.

- Reliable support and service driven by 99.9% uptime and 6-hour committed response time.

- Instant access to the best-in-class infrastructure of real devices.


Seller Details
Company Website
Year Founded
2011
HQ Location
Dublin, Dublin
Twitter
@browserstack
11,492 Twitter followers
LinkedIn® Page
www.linkedin.com
1,395 employees on LinkedIn®
Description

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability.

BrowserStack powers over a billion tests a year and over 50,000 customers, including Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web & mobile apps


Sugandha L.
SL
Overview Provided by:

Recent BrowserStack Reviews

Aravindanath D.
AD
Aravindanath D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best cloud device farm"
BrowserStack is the best cloud device farm with over 20,000 devices across various OS versions. It also supports mobile devices with SIM, features ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"The Best Choice for Android Mobile and iOS Testing!! Perfect app. 10/10"
I like all the complete features that BrowserStack give me to test my android apps from my web browser. - High performance. - Many features. -...
ADAN A.
AA
ADAN A.Mid-Market (51-1000 emp.)
4.0 out of 5
"Been using it for 6 months and the expereince is pretty good"
I have been using this for the past 6 months for testing as a SDET intern. I mainly use it for testing our apps on iOS since I own an Android. I ha...
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BrowserStack Media

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2,062 out of 2,063 Total Reviews for BrowserStack

4.5 out of 5
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2,062 out of 2,063 Total Reviews for BrowserStack
4.5 out of 5
2,062 out of 2,063 Total Reviews for BrowserStack
4.5 out of 5

BrowserStack Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for BrowserStackQuestion

Time to Implement
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48+ months
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ADAN A.
AA
SDET Intern
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrowserStack?

I have been using this for the past 6 months for testing as a SDET intern. I mainly use it for testing our apps on iOS since I own an Android. I haven't explored many options apart from BrowserStack but here are my likes about this software:

1. The UI is quite clean and easy to understand. I learned to use the software within 10 minutes and later on explored more features like changing device location, screen rotation, throttle network, etc. on my own.

2. A lot of integrations like App Center, Firebase, TestFlight, Play Store and App Store are available. You may also upload your own app builds and the supported formats are .ipa , .apk , .aab. My organisation uses .ipa and .apk on a daily basis but I have personally used only .ipa or installed an app by logging in through the App Store in BrowserStack.

3. I run a checklist for one week each month for the vital features in our apps. Since I need to test multiple apps, I install all at once from the App Store and do not have to start separate sessions for each which saves up a lot of my time. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Although most of my experience with BrowserStack has been exceptionally good, there are a few issues which I have faced and want them to improve on it:

1. I use their software quite frequently and I find the virtual devices getting stuck during testing. This happens about 1 in 10 times and I hope they are working on improving it.

2. Since a large chunk of my company's user base is using 32 bit android devices, which are obsolete, I have to depend on a testing software like BrowserStack to test 32 bit specific features on virtual Android devices. However, I could not find even a single 32 bit Android device on BrowserStack and hence I had to depend on other softwares. I really wish they add support for some 32 bit Android devices as well.

3. Some of the native shortcuts do not work and I hope they add them in the near future. For example, when I try to login to Junglee Rummy app on a virtual iOS device on BrowserStack, I frequently mistype and then I have to press delete repeatedly since BrowserStack does not yet support command + delete or control + delete and hence I am not able to delete the complete number at once. However, other shortcuts like pasting with command + V is supported so I am hoping that they will add the missing shortcuts as well, soon. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

I do not own an iOS device and searching/asking for a physical test device in my organisation is a tedious task. BrowserStack mitigates this issue by providing me with a variety of virtual iOS test devices which have literally all the features of a physical test device which I require for testing purposes.

Switching between high/low bandwidth network for different test scenarios is quite difficult but thanks to BrowserStack, it has been really easy because of their throttle network feature. Review collected by and hosted on G2.com.

Ale B.
AB
QE team lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrowserStack?

Been using the App Live feature for a couple of years now.

Under this time the feature has been always available. I don't remember any downtime.

Sessions stability is great and barely faced any issue or disconnection while working on testing apps.

It's pretty straightforward to upload an app and start working, it only takes a few clicks so the usability is good.

In terms of responsiveness, which is something really important when working with real devices, it barely affects user experience and you can work with the app without major delays. I have tested other tools in the market and faced slowness that made it hard to work. This hasn't been the case with BrowserStack.

Also, when support was needed I was always able to reach a representative that ended solving the issue. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Not a big downside but some documentation hasn't been clear enough or lacks some steps. I was able to solve this by contacting the representatives thru the chat tough. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

The lack of real devices or the availability of a specific device to debug some error. Review collected by and hosted on G2.com.

Jemish K.
JK
Android developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrowserStack?

As an android developer i used to test my application in different device and with different screen ratios and different android version. Physically it is not possible to have such number of devices with different Android version.

Browser stack platform is easy to use and test app / website on it.

I use this platform when I have project and if client pays good then i use it frequently to test features.

Actually I didn't imaged that it is much easy to integrate and test.

Personally I didn't need to use customer support because this platform is almost bug-free.

easy implementation curve. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Charges are bit high for me, but it's worth to test app if client pays good amount. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

Browser stack is solving my biggest problem which is testing my android app in various android device which has different size ratio and different android OS version. physically i can not afford to get all this device to test apps but by using browser stack i can do it seamlessly. Review collected by and hosted on G2.com.

Jeremy K.
JK
Systems Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrowserStack?

To be able to test different versions iOS apps on different types and versions of iOS device on App Live. It is very troublesome to compile iOS packages and then deploy them to TestFlight and then have to wait for approval again before I can test the iOS app. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

The session timeout is rather fast. I may be doing some modifications to the codes half way through testing and then when I get back to the testing, the session timed out and I will need to restart the whole process of uploading the app and starting the device again. I am dealing more with react-native apps, so it will definitely be helpful if I can inspect element or event have a console to view all the debug outputs. The lag between the touch (through the mouse) and the screen refresh. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

The ease of testing iOS apps without the need of deploying to flight test and access a secondary phone (my primary phone of usage is an Android). It saves me a lot of time to testing iOS apps. Review collected by and hosted on G2.com.

Jason P.
JP
Owner/Operator
Mining & Metals
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrowserStack?

I like how it gives you multiple options on different browsers that you can test out different models of phones different just overall the different trials you can perform makes you get a better understanding of the differences between products and browsers software when you're putting a team together to work say like in the mining field like I am a mining prospector it would be good if everybody could easily integrate to the system that you want to use for your company

What do you dislike about BrowserStack?*

Has always because I'm a business owner and I try to save money and make money I wish everything could be free but it can't be so there's not much to dislike

A few things to consider in your review:

Ease of U Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Has always because I'm a business owner and I try to save money and make money I wish everything could be free but it can't be so there's not much to dislike Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

It's solving my biggest Dilemma on which software to stick with if I had operating system if I want to stick with iOS and Mac or if I want to stick with Google and Android so far it would seem that I would like to stick with the iMac and IOS operating systems Review collected by and hosted on G2.com.

Aravindanath D.
AD
Lead Software Engineer
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about BrowserStack?

BrowserStack is the best cloud device farm with over 20,000 devices across various OS versions. It also supports mobile devices with SIM, features like network throttling, intercepting mobile API calls, dual device comparison, and parallel execution for automation scripts. BS also supports most of the automation frameworks for both mobile and web applications. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Sometimes while testing on iPhones, devices get freeze Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

BrowserStack has been instrumental in eliminating the need to maintain physical device farms in the office. Instead, we leverage BrowserStack’s extensive cloud-based device farm, which provides access to multiple OS versions and the latest devices. The Mobile API inspection feature has been a game-changer for debugging production issues efficiently. Additionally, the platform enables parallel execution of automation scripts and provides comprehensive performance metrics, significantly enhancing our testing efficiency and accuracy. Review collected by and hosted on G2.com.

AS
SDET
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrowserStack?

Browserstack has a lot of feature under one roof. I am using App Automation, Web Automation. I love its assisted test feature underAccessibility Testing. With the help of this I can now configure elements in the webpage whether it is accessible with keyboard or mouse and based on that configuration it run the test.

Here, in Accessibility Testing we can use other feature to monitor our website such as Page Speed, Parsing etc Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

I am not able to use a very popular framework for accessibility testing which is Lighthouse in Accessibility Testing as it is not supported by Browserstack Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

We are benefitted by browserstack in many categories such as Manual Testing, Automation testing, Bug reporting etc. Particulary, I am using Accessibility to monitor the web page and UI of the website. Here, with the help of Browserstack we are running daily automated test to monitor the website speed, performance and accessibility. Review collected by and hosted on G2.com.

Justin B.
JB
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrowserStack?

The ability to test browsers as well as applications in one system is amazing. It makes testing on IOS Android and Windows as easy as just selecting a browser. I can now have anyone on my team go to BrowserStack and test any of our products. Their customer support and technical support staff are amazing and quick to answer any questions. This will definitely become a permanent fixture in our development process. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

So far I haven't found anything that I disliked and my team has not came to me with any either. Thank you for a great easy to use product. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

By using BrowserStack it is allowing us more time in the development and testing phases, as we don't have to take the time to setup physical equipment for each and every test. Review collected by and hosted on G2.com.

MR
Developer
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrowserStack?

I did not know about BrowserStack before December 2024.In December I was working with one of my projects and that momemnt I required a Macbook urgently but I tried to find out alternative system to use macbook instead of buy it. After that I searched on google and at last I found Browserstack.It is really reliable, faster, low at cost , unbelivable and limitless features. I found it very usefull for my work.The support team is very friendly and they response faster than others. When I used it it was working smoothly even I use it daily for speed up my work . If I say shortly , it is really awsome with easy integration and implementaion function even a little boy can easily use it like selecting operating system, browser, version etc. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

I think Browserstack should run discounts camping for more growth and reach out the people. And it should include more payment gateways so that everyone can afford it easily. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

I was testing a software in Macbook as I have no Macbook I used Browserstack to get a Macbook environment. It saved my money as well as my time. Review collected by and hosted on G2.com.

James Michael Q.
JQ
System Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrowserStack?

I love Browserstack because it is a famous web development and testing platform that offers numerous benefits like Cross-Browser Testing, from different browser,versions and devices, real device cloud whuch can be access real android and ios devices for authentic mobile testing, responsive design testing which ensure seamless website rendering across different sizes of devices and lastly the automated testing which is integrated with popular frameworks like selenium, appium and cypress Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

what i dont like with browserstack is the inconsistent performance , which it is slow loading, laggy interactions or worst is crashing and alos the inaccurate rendering which some websites may not render exactly as they do. Review collected by and hosted on G2.com.

What problems is BrowserStack solving and how is that benefiting you?

For me BrowserStack solves a lot for me like cross-browser compatibility, manual testing inefficiencies, device and browser fragmentation, testing infrastructure cost and lastly the slow testing cycles which in the other hand it benefit me alot since it improves website compatibility, faster time to market, enhanced user experience and scalability. Review collected by and hosted on G2.com.