Broadvoice Pros and Cons

Broadvoice Cloud is so easy to use. I have access to all my information and calls while on the road. Review collected by and hosted on G2.com.

I have not found an issue with the service and I have had it 3 years. Review collected by and hosted on G2.com.

The presales serivce and support are one of the best in the industry. We don't need to think about anything. Phone get delivered and you plug them in. It just works!!! Pricing is competitive. Review collected by and hosted on G2.com.

Texting features need work. Mobile app not as robust as other companies. Review collected by and hosted on G2.com.

Broadvoice has US Based excellent Customer Service. The protal is easy to navigate and there have been no outages Review collected by and hosted on G2.com.

The Mobile App is a problem. Lots of bugs Review collected by and hosted on G2.com.

Broadvoice is easy to use, includes an app you can download onto your phone so you never miss a call, and allows you to run reports & manage your services thru a user portal. Total freedom! Review collected by and hosted on G2.com.

There were some hiccups at the beginning of our service with setting up the outgoing messages and the start/stop time of the overnight attendant. I'd also love to have more options on the recordings/sound bytes of the outgoing message voices. Review collected by and hosted on G2.com.

I love the b-hive app on my cell phone! I can use the app to answer incoming calls no matter where I am as well as outgoing calls show our main number. Broadvoice seems more user friendly than some of their competitors and their customer service reps are top-notch. Review collected by and hosted on G2.com.

The only downside, if you call it that, is that for our office there is a 3 phone minimum; however the monthly bill is very affordable, even with the 3 phone limit. Review collected by and hosted on G2.com.

Everything was pretty easy to set up and configure. Review collected by and hosted on G2.com.

We had issues with call quality-- a lot of calls would cut out intermitently, and sounded 'choppy'. On many occassions we received feedback that it was hard to understand us when calling from Broadvoice. I understand there could be internet issues involved, but we never had issues with other VOIP services on the same internet connection. Review collected by and hosted on G2.com.

It is an excellent unified communication solution with a user-friendly interface. I like that it gives me easy access to clients and that team collaboration and VoIP calls work as they should, in addition to being accessible and profitable at an excellent price. Review collected by and hosted on G2.com.

It hasn't given us any problems. For now, the phone system is perfect. Review collected by and hosted on G2.com.

The PBX interface is simple and easy to use. Implementation was direct and easy. Review collected by and hosted on G2.com.

I would like to see a portal login that does not require a user account. Admin login to make changes and access multiple accounts. Review collected by and hosted on G2.com.

I like this app because it is very cheap for international calls and offers excellent support service that helps us when we need each other. I like that it has voice messaging features and can be used for business and personal use. Review collected by and hosted on G2.com.

Everything works very well at the moment. It has not presented any error. Review collected by and hosted on G2.com.

I like that it is reliable and easy to implement, offers an intuitive interface, and allows me to make calls to my team or clients easily because this software is designed for that and gives good results. Review collected by and hosted on G2.com.

Nothing at all for now. There is no problem, and I hope not to face any. Review collected by and hosted on G2.com.