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Ease of use. Onboarding a new user for the carrier & an agency/producer. Easy to navigate. Agent experience for quoting and application submission. Search feature for contact information, policy, claims. The ability to integrate with many partner vendors. The BriteCore community of peers. The cloud based solution provides the ability to access 24/7 anywhere by the carrier and agents securely. Implementation of the lines builder was efficient and met the product and company needs. Review collected by and hosted on G2.com.
Reporting functionality needs improvement. I see an initiative to work on this. Reinsurance tracking in the system with claims, premium, loss and lae recovery. Review collected by and hosted on G2.com.
Video Reviews
BriteCore changed the direction of our company and opened many opportunities for our future.
23 out of 24 Total Reviews for BriteCore
Overall Review Sentiment for BriteCore
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The system is cloud-based so backup and system maintenance is handled by BriteCore, not by the client. Also, the system is continually being updated and improved. There is no constant "version upgrading" necessary. Last, BriteCore's suite includes all the tools we need to run our P&C insurance business: policy management, quoting and rating, printing, billing, claims management, web portal, mobile app, etc. Review collected by and hosted on G2.com.
Sometimes BriteCore's non-critical support tickets take longer than expected to be addressed. Generally, the critical tickets are handled relatively quickly. Review collected by and hosted on G2.com.
We have been a client of Britecore for about 13 years. The software is great because you have everything in one platform: policy management, claims management, reports and agent quoting. It is a cloud based system, so it is accessible at any time. One of the best things is they are constantly innovating and those innovations are accessible to the Briteocre community. They have great customer support. Review collected by and hosted on G2.com.
There isn't anything that I dislike about Britecore. They have served us well over the last 13 years Review collected by and hosted on G2.com.
We value the real-time reports we use and those available to our agencies. You can easily monitor your company's book of business, growth, production, commissions and losses. The integrations we have implemented are true time savers such as a printing/mailing vendor and inspections. The team we work with is outstanding and very knowledgeable. During our implementation, they worked extremely hard to make sure everything was setup the way we requested. Review collected by and hosted on G2.com.
There really is no down side to Britecore but it is necessary to learn Quickbooks on-line. Review collected by and hosted on G2.com.
With BriteCore being cloud based, it provides our company with the ability to work in the office and remotely. The system is very user friendly and easy to navigate. The ability to integrate with other vendors is very efficient and allows our company to continue to change and grow to meet our policyholder needs. Review collected by and hosted on G2.com.
BriteCore has played an important role for our company's success since our launch and as long as it continues with enhancements, I have no complaints. Review collected by and hosted on G2.com.
Before BriteCore we were doing all the billing manually and it would take a full day just for that. Now we come in every morning and it automatically prints them off and has to fold and mail them. There is always someone that if we have a problem we can usually fix it in a day or 2. Review collected by and hosted on G2.com.
We have only been using BriteCore for a little over a year. So far, the only dislike we have with Britecore, is that we can not use it when the internet is down. But that's not britecore fault on that Review collected by and hosted on G2.com.
BriteCore has allowed our company the ability to adapt to constant change by staying current with industry and regulation updates along with providing our policyholders with real time information and access to new product offerings. Review collected by and hosted on G2.com.
I wish that we would have turned this product on sooner. Review collected by and hosted on G2.com.
We are able to process policy applications, payments, and claims more efficiently than our legacy system. Review collected by and hosted on G2.com.
Wish that CAT and ML XOL reinsurance recoveries were automatically calculated but understand that each customer has a different reinsurance structure so it would be difficult as reinsurance is not one size fits all. Review collected by and hosted on G2.com.
Ease of use and integration, excellent features. Review collected by and hosted on G2.com.
Dislike is a strong word and not applicable. While Customer support is generally favoralbe, occassaionlly a ticket is delayed. Review collected by and hosted on G2.com.
Extremely good at keeping track of each and every possible piece of client information, even all the ones you don't really need or use every day. Review collected by and hosted on G2.com.
It's honestly one of the slower, least intuitive pieces of software I've used at my workplace. Definitely needs to be more intuitive and have a more up to date interface Review collected by and hosted on G2.com.
