BrightMove Reviews & Product Details

Very easy to learn, use, and navigate. Has all the basic features that you need for managing candidate applications and profiles Review collected by and hosted on G2.com.

Not as robust as some ATS platforms like Greenhouse or Bullhorn, but has all the basic functions you need to stay organized Review collected by and hosted on G2.com.

I found the ATS very easy to use and user friendly. They provide very good IT Support and Customer Service. Review collected by and hosted on G2.com.

I feel there are a lot of different options and information, which can get confusing and annoying sometimes. Review collected by and hosted on G2.com.

BrightMove's Essential Plan is very flexible and affordable for a small operation like ours. Use base pricing model makes sense for us because our volume fluctuates and we have a max of 4 users. We get the full feature set and save a lot of money. Also the email support has been very good so far being a new user with a lot of startup questions. Review collected by and hosted on G2.com.

It would be nice to at least have chat support. Email is pretty good, but chat would be better. There is a lot of functionality to learn so that is where chat support would be easier. Review collected by and hosted on G2.com.

It has great A.T.S and I.T support. I love that it is very easy to use, install and configure and it is very reliable. I also love their support team, they are very helpful and take a short time to reply when I need my questions answered. It also saves me a lot of time since it makes my work easier. This software is also very user-friendly and it is affordable. Review collected by and hosted on G2.com.

I have no issues with this software, I really love using it since it makes work easier. Review collected by and hosted on G2.com.

Their customer service is not only excellent, but readily available when needed, as well as responsive (which is why we selected BrightMove all those year ago after evaluating all the other choices. They were the only ones at that time that offered a cloud based platform and that leading edge has remained throughout the past 13 years of use. Review collected by and hosted on G2.com.

Searching by job experience level is difficult unless candidate has year placed after their degree (the year it was issued). Auto texting to candidates is currently not available and candidate auto ping to email when new jobs are open need to be added (to the best of my knowledge not available yet). Review collected by and hosted on G2.com.

That they gave me my money back. Other than that I liked some of the features they claimed to have had. Review collected by and hosted on G2.com.

They couldn't even get 1 single user license up and running. Their customer service is a joke and just refunded my money instead of addressing the issue. Review collected by and hosted on G2.com.

Ease of use, nice to be able to use more than one login on the account for multi-person use in a business, very organized. Also, customer support is terrific as I have always gotten a timely & professional response. Review collected by and hosted on G2.com.

Sometimes things are difficult to find- ways to edit certain parts of the site need to be a bit easier. Review collected by and hosted on G2.com.

I have found BrightMove to be highly customizable, especially when compared to a higher priced ATS. You can run standard and customized reports. Review collected by and hosted on G2.com.

Lots of options means that you can get lost sometimes when customizing your preferences, but the Customer Support team is available via online chat with virtually no wait. Review collected by and hosted on G2.com.

I really don’t like anything about this product. My biggest concern is Customer Service, or the lack there of... In all honesty I would advise anyone looking at this product to keep moving, there are a lot better products out there. Review collected by and hosted on G2.com.

“Customer Service” is the biggest problem I have had. I have been using this product since August 2015, and I have never had as many problems as have had with this product. They make changes to your account without permission, which aren’t free. Review collected by and hosted on G2.com.

I like how much information Brightmove can hold for each individual contact. It makes it really convenient when researching or finding candidates. Review collected by and hosted on G2.com.

I dislike the amount of clicks it takes to get to what you're looking for. The amount of clutter doesn't make the site intuitive. Review collected by and hosted on G2.com.