Brightidea makes it easy for our teams to submit ideas, share ideas, and move ideas forward. We have used it on several diverse initiatives, and we have found that the software is super flexible and accommodates many different programs.
The customer service is excellent - we meet with Zita every month and go through our needs and updates. She is quick to respond and the organization is constantly working to understand what they can do better to serve our group. Review collected by and hosted on G2.com.
I wish we could include guests in the voting or review process. We have had many initiatives that use an outside jury, and the process to include them can be cumbersome. Review collected by and hosted on G2.com.
Video Reviews
Flexible patform for Idea management and Control
211 out of 212 Total Reviews for Brightidea
Overall Review Sentiment for Brightidea
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The best thing about BrightIdea is the ease of integration with other tools that we are using. It is easy to use and implement it in our processes. The app provides us with a good interface for customer support. Even if the requests come in at a small rate, the longevity of the execution means that ideas remain in the pipeline for long periods of time and we end up using the app often, to provide updates to the requester. Review collected by and hosted on G2.com.
Jira Server integration was not available a while ago, but I understand this feature is in the works. Review collected by and hosted on G2.com.
Brightidea is very easy to use. The user interface is free of clutter, predictive and visually appealing.
The tool offers a number fo great features that other software we were trying to retrofit cannot compete with. Yoou can ealisy build landing pages for initiatives, create multiple workflow, assign scorecards to evaluate and judge ideas and set custom notifications and alerts.
The support team has been awesome and they helped us through every step of the implementation cycle, understanding oour requirements, configuring each module, creating training documentation and being on top of our wish list.
We've seen impressive adoption all thanks to how easy it is to manage ideas on Brightidea. Review collected by and hosted on G2.com.
Lack of a good mobile app.
Some pages and templates could be more customizable since each company looks at Innovation from a different lense. Review collected by and hosted on G2.com.
Brightidea has been the solution for the management of innovation ideas within our organization. It is a very intuitive and easy to use software, and the support provided by the company is fast. Review collected by and hosted on G2.com.
The instructions with rules are sometimes a bit confusing, and therefore sometimes fail.
The output reports could be more customizable. Review collected by and hosted on G2.com.
I have to say the support staff at Bright Idea are incredible. Both in terms of their knowledge and willingness to take the time out of their day to help problem solve and trouble shoot. If you are new to innovation they are great for helping you get started and build up your program. Review collected by and hosted on G2.com.
Workload to set up is pretty intensive but that would be the case for any platform like this and again, the customer support in getting it built is exceptional. Review collected by and hosted on G2.com.
I like the use of webstorms and the abilty to link ideas from one webstorm to the next. I also really liek the parent/child relationship you can create between ideas. Often times we end up with similar ideas and the ability to link them together eliminates the muddiness of the infomation being scatterede between many similar ideas. The setup and manipulation fo the worflows is easy and has an easy learning curve. Review collected by and hosted on G2.com.
The biggest fault with Bright Idea is the lack of a mobile application that is functional and easy to use. They have an app for at least iOS, but it is buggy and zero improvements hve been made on it in the last 3 years. It has objectivly gotten worse, not better. Review collected by and hosted on G2.com.
The ability to customize the different interfaces for our different focus areas has been incredibly helpful in organizing ideas across the company. As we pivoted in our management strategy of ideas (targeting challenges, solutions, and pilots), BrightIdea allowed us to get creative and develop environments for these three areas separately. While the information is kept separate in these individual environments, it's easy to link ideas together to show the progression of an idea from stage to stage. Review collected by and hosted on G2.com.
We are still working through how to work with our craft users who don't have emails and can register/log-in. In order for this to truly be a one-stop-shop for all ideas at DPR, we'd like for our craft and trade partners to be able to submit, access, and comment on ideas ... while still having the ability to limit what they can and cannot access when in the site. This has proven more difficult than we realized, however we have worked through a process to allow this. Review collected by and hosted on G2.com.
Brightidea boasts several key functionalities that help automate innovation workflows. Its user-focused design and extreme flexibility make it an ideal choice for organizations looking to foster creativity and progress. Despite the ability to build complex processes within the tool, it remains relatively easy to use and understand from an administrative perspective, making it a powerful and accessible solution for innovation management Review collected by and hosted on G2.com.
I wish there was a simpler way to import and manage roles within the tool. Additionally, stronger integration with Teams would be a welcome improvement, as it could significantly boost the effectiveness of campaigns. Review collected by and hosted on G2.com.
My favorite thing about Brightidea is how quick and easy it is to setup new sites that are tailor-made for a department or initiative. After having administered our main innovation intake portal for a while, the many scoring and idea management tools were simple to deploy for different uses, like tracking project statuses, assigning accountability to leaders, and moving ideas through management workflows. Review collected by and hosted on G2.com.
Customized reports, task management, and file management are areas in which I struggled using Brightidea, but the customer success team was always ready to find solutions. This included support for integration with PowerBI through an API for more control over reporting on ideas and their statuses. Review collected by and hosted on G2.com.
Brightidea is a powerful and advanced tool for managing and organizing ideas. I like the fact that Brightidea is user friendly with variety of features and great customer support. With it, it's very easy and quick to submit and collaborate on ideas. Review collected by and hosted on G2.com.
Since I started using Brightidea until today i haven't encountered any challenges. Review collected by and hosted on G2.com.
I like how BI allows all in our organization to meet on one social media style site where conversations can happen in a line of sight to everyone else. It flattens the field to allow all ideas and comments to happen. It's a great space to host hackathons, design challenges and other innovations. Review collected by and hosted on G2.com.
It takes a lot to learn and run challenges, but it's getting easier. Pipelines are tricky from the back-end sometimes. The new Whiteboard feature could be cool with some UX fixes. Review collected by and hosted on G2.com.
