Bright Data Reviews & Product Details

With a limited amount of technical data in scraping, I found that the no-code scrapers were very helpful and exactly what I needed to focus on my work. The amount of time that it saved me is now invested in continuing my research and analyzing a much larger dataset that would have taken me months to collect.

I am now able to fully control my collection with many self service options on their platform, enabling me to collect that data for my research for the next two-months at ease. After the first few snapshots collected, I received a clean dataset as a CSV file where I am now able to analyze with my team.

Something important to note as an academic researcher is the data collection integrity and methods, therefore I was happy to learn about their ethical approach regarding their data collection. Knowing that they are compliant with the GDPR and CCPA was very helpful for our team when presenting the methods of our data collection to our professors. Bright Data's "Trust Center" page was very informative and addressed may of our questions regarding the ethical aspect of scraping as we were slightly hesitant as we are less familiar with such technologies. Review collected by and hosted on G2.com.

I think that having a no-code data collection from social media was exactly what we needed so I'm not quite sure if I have something to dislike.

The team was very helpful and and addressed all of our questions. Review collected by and hosted on G2.com.

Outstanding Support and Exceptional Service

We had an exceptional experience collaborating with Bright Data for our university project. From start to now, their service quality and the dedication of their team exceeded our expectations. Not only did they provide us with valuable data, but they also supported us financially, demonstrating their commitment to fostering academic and professional growth.

A special thank you to our account managers, Mr.Daniel Piaskowski and Mr. Alp Baruch, for their unwavering support, responsiveness, and professionalism. Their guidance and dedication played a crucial role in the success of our project.

We truly appreciate their efforts and highly recommend Bright Data to anyone seeking a reliable and supportive business partner. Review collected by and hosted on G2.com.

There is nothing I can say negatively about the company and the product. They really do their job very quickly and practically. The suggestions they gave us eased our budget and changed our perspective. Review collected by and hosted on G2.com.

I would like to share my positive experience of working with BrightData. This is a truly outstanding company that provides high-quality services at a high level. I was pleasantly surprised not only by the speed of their work, but also by the impeccable quality of service. They always find solutions faster and more efficiently than their competitors, which certainly makes them leaders in the market.

I would like to separately note the work of the support service. They are very responsive, always ready to help and promptly resolve any issues. This creates a feeling of confidence and trust that you can build long-term relationships with such a company.

I recommend BrightData to anyone looking for a reliable and professional partner. Review collected by and hosted on G2.com.

No critical events were observed.

Of the non-critical ones: "empty" answers cost the same as filled ones Review collected by and hosted on G2.com.

As we're working in a space trying to democratise access to carbon emissions data, we were welcomed onto the Bright data initiative. It gave us free access to their data sets and tools which we have been able to harness and push our mission forward.

What is incredible is the amount of data they can handle and surface so quickly, and the breadth of their data collection is almost unfathomable.

Their onboarding was incredible, we always had a dedicated person we could speak to about our needs, and even for some niche requirements in data sets our queries were listened to and data sets enriched in real time for us. Review collected by and hosted on G2.com.

Not much to dislike at all about Bright Data, they've been really great to work with. Review collected by and hosted on G2.com.

The data collection automation features of Bright Data represent the best available solution as manual data collection proves to be very labor-intensive. The system enables the extraction of data from multiple online resources automatically without requiring continuous human interaction. The automation feature has created free time for our main operational work. The collected data achieved high reliability and consistency which became sufficient for making decisions along with tracking market trends. Review collected by and hosted on G2.com.

Bright Data provides access to most sites but our team has encountered restricted access to specific websites. Data scraping operations encounter active website restrictions that prevent our process from functioning. Your time will be diverted to handle issues along with finding workarounds to deal with them. The process becomes an additional difficulty that reduces software efficiency because of its unnecessary nature. Review collected by and hosted on G2.com.

For someone who works in customer service and deals with a lot of people from different backgrounds, I must admit that their customer service is hands down.

From the beginning call of the account manager who tried to figure out my needs to the fact that once I started using the account and had a few questions, when using the product, I got aligned to someone in support (Adam), who right from the beginning helped me every step of the way. Set up a call to solve the last questions and got everything solved. It's not immediate to have this kind of assistance, I know as I've been testing quite a few systems lately, and they really are great. I highly recommend them and this is something I don't usually do. Keep it up you guys! Review collected by and hosted on G2.com.

Right now, nothing. They are currently working on implementing more scraping options and that's all one can ask for. Looking forward to seeing what else they will be able to come up with in the future. Review collected by and hosted on G2.com.

Honestly, almost nothing. Their service is more of a burden than a solution. Review collected by and hosted on G2.com.

Bright Data’s 2FA system is a complete disaster. Logging in can take days, leaving paying users locked out with zero access. Their customer support is useless—ignoring complaints, offering no real solutions, and showing no urgency. It’s absurd how a company that provides data services can’t even manage a functional login system. This isn’t just frustrating; it’s outright negligence. If they refuse to fix basic access issues, why should anyone trust them with their data? Review collected by and hosted on G2.com.

I especially like that Bright Data can provide for specific requests when collecting public data. It consolidates the facets that are necessary for gaining intricate insight of the market, which has enhanced the way we address decisions. It runs seamlessly every time without fail even if deadlines are stressed and ensures our projects move on as planned. This precision and reliability afford us with the assurance to run campaigns exceptionally well having concrete data sources. Review collected by and hosted on G2.com.

The biggest drawback of Bright Data is that you can quickly run into steep cost challenges, as the usage can quickly add up. One of the troubles with this purpose is that we do not always get the same data when we search for something exceptionally special. They make us perform processes again and waste time which is frustrating when projects are time bound. Overall, the platform is quite good, but at times these sets back bring an efficiency hit at the right time. Review collected by and hosted on G2.com.

Bright Data provides a robust and efficient platform for web scraping, allowing me and my team to collect large scale datasets for my academic research on the Israel war. Data extraction process is smooth, making it a great tool for accessing crucial information from various sources Review collected by and hosted on G2.com.

sometimes the examples are not very clear, maybe improve the guidance for each feature. Review collected by and hosted on G2.com.

The top feature of Bright Data is how reliable, real time data I can retrieve without having to deal with things like IP blocks. With the large proxy network I can gather valuable data from diverse website without any issue. We like it because it works well with our analysis software and we can collect and use the data for research and business intelligence. All the flexibility that the platform brings is invaluable as it allows us to get the insights we need that much faster and better. Review collected by and hosted on G2.com.

The bigguest issue I have with Bright Data is it has a little high priced for smaller teams or companies with less budgets. Setting up can also be tough for people who do not know what the data scraping tools look like. The documentation is good, but it's all still learning curve, so sometimes it drags down things you wanted to implement. Moreover, the platform fails occasionally to achieve acceptable performance with quite large datasets by slowing the speed and reliability of data retrieval. Review collected by and hosted on G2.com.