224 Bright Data Reviews
Overall Review Sentiment for Bright Data
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The responsiveness of the staff, and the data included many people we did not previously know about. Review collected by and hosted on G2.com.
There was nothing in particular that we did not find useful with our data. Review collected by and hosted on G2.com.
Very efficient and since I start use their service, I didn't have more problems with scrapping Review collected by and hosted on G2.com.
They could have more planning bills to fit better in what their client wants Review collected by and hosted on G2.com.
- Clear and intuitive UI
- reasonable pricing
- amazing customer support Review collected by and hosted on G2.com.
It would be great if they have a larger pool of IPs, but I know they're working on it.
Other than that, all is great. Review collected by and hosted on G2.com.
Bright Data's service & expertise has been extremely helpful to our business. Any concern we have with proxy or data collection they are quick to assist us with. Additionally, their service when we need personal help is one of a kind! Review collected by and hosted on G2.com.
There is nothing I dislike at all about Bright Data. Review collected by and hosted on G2.com.
Uninterrupted work
Operational support
There are a wide variety of cities
Solutions can scale quickly Review collected by and hosted on G2.com.
No critical deficiencies identified. There were slight difficulties with paperwork, but the managers solved the issue quite quickly. Review collected by and hosted on G2.com.
Thank Oxana Novopashina for her personalized & friendly support! We're very happy with BrightData, everything works as intended :) Their servers are very fast. Oxana had everything prepared & ready for us 1 hour after our call! She's knowledgeable about BrightData's product and is able to advise us on the best way to accomplish what we wanted to do. Communication is superb. If I have any questions, she's always there to support us via Skype. Thanks again for the great service! Highly recommended. Review collected by and hosted on G2.com.
Not much. the pricing maybe a bit pricier. but their IPs are definitely high quality. Review collected by and hosted on G2.com.
Liked best:
- The success rate of Bright Data is above 95% for most of my crawls, including tough to crawl websites like LinkedIn, which is incredible
- I love their chrome plugin for easy pick and click crawler setups
- Their support is also very friendly and responsive Review collected by and hosted on G2.com.
Disliked:
- Their IDE for the development of new crawlers is challenging to use
- The UI to retrieve your data is unnecessarily complex
- The main dashboard UX needs some information architecture work. Things are placed weirdly throughout the dashboard Review collected by and hosted on G2.com.
We are using Bright Data for the last 3 years and never faced any issues. My Account Manager is Amit Shankar and he is available 24x7 and just a call away. Review collected by and hosted on G2.com.
There is nothing to dislike when you are getting a prompt response and flawless services. Review collected by and hosted on G2.com.
We compared a few options for data collection but ended up with Bright Data because we really appreciated the self-serve dashboard. Review collected by and hosted on G2.com.
Sometimes the turnaround is a bit slower, but still generally quite fast (faster than others we compared to). Review collected by and hosted on G2.com.
