223 Bright Data Reviews
Overall Review Sentiment for Bright Data
Log in to view review sentiment.
I appreciate Bright Data for offering high-quality proxies, a variety of payment plans, and professional staff that make the overall experience with their services great. Oxana N. assisted with setting up the proxy infrastructure and custimizing the payment plan to match our needs and optimize the costs. Review collected by and hosted on G2.com.
Bright Data pricing plans can be expensive at times, but it's a price for high-quality service. Review collected by and hosted on G2.com.
Fast and dedicated customer support. We can always email our account manager and get an immediate response to develop new products or adjust previous developments. Also. we can count on that our collectors will be mantained. Review collected by and hosted on G2.com.
Explain more clearly how the billing system works so we can plan ahead on how much budget we need to add to our account every month. Review collected by and hosted on G2.com.
We have been working with Bright Data, formerly Luminati, for more than 8 years and during this long-term journey, we have managed to solve millions of problems. They managed to build a stable proxy solution that put together several types of proxy solutions. This has allowed us to use it wisely and also helped us to avoid paying for unneeded stuff. Every time we get any issue with the service and a problem that we haven’t solved in the past, they are always here to cooperate with us and help us with a working solution. Review collected by and hosted on G2.com.
I do not have anything in mind that we do not like about Bright Data. Some reviews mention and dislike the pricing, but in fact, we have found that Bright Data is really open to finding the best possible solution to prevent overpaying from the customer side. As well, they proactively inform customers about “strange” traffic, which helps to prevent us from spending money on burned incidents. Review collected by and hosted on G2.com.
The number of collectors and the cost/benefit ratio; and the speed and effectiveness of support in resolving issues. Review collected by and hosted on G2.com.
Sometimes the collectors stop and the problem has to be solved by contacting support. Review collected by and hosted on G2.com.
The wide range of tools they provide work hand in hand with them. It's a fantastic company with the best team of facilitators. Specifically Matias Chmiel, who worked tirelessly with us. It has an unbeatable workforce and facilitates teamwork and the best results in every possible way. Review collected by and hosted on G2.com.
Nothing really; it's a great company with a great structure and the best ways to help and communicate with its clients. They always seek how to help and provide the best attention Review collected by and hosted on G2.com.
Very responsive and open to creative ideas to complete the project. Review collected by and hosted on G2.com.
We had some troubles at first due to business structure changes however these were addressed after a long patient wait and they were on top of it. Review collected by and hosted on G2.com.
Bright data provides excellent service, always concerned that the service is optimal and how to solve problems. They offer a 24/7 service. The speed of deliveries and taking the company's priorities as their own is also appreciated. Review collected by and hosted on G2.com.
The price is not the cheapest, but the quality of the deliverable and the support compensate for the price difference, ultimately it is preferred that they charge a little more for the level of service delivered. Review collected by and hosted on G2.com.
Brightdata has been very responsive and accepting of new requests. They have gone above and beyond to maintain client relations and expectations, and we very much appreciate that in the company. On top of that, their product is superb and very customizable. Review collected by and hosted on G2.com.
I can't think of anything I dislike about Brightdata (the company). Regarding products, I would improve the structure of the api-docs. Review collected by and hosted on G2.com.
Bright Data has spent a great deal of time learning our business to propose new and unique solutions that cater to our needs. They're a true domain expert, which allows us to focus on the output from their solution and trust the experts. Review collected by and hosted on G2.com.
Understanding what we wanted for more advanced solutions took a bit of time. Thankfully, the team at Bright Data invested the time to educate and bring us up to speed Review collected by and hosted on G2.com.
