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57 Bridge Insure Reviews
Overall Review Sentiment for Bridge Insure
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We've recieved great training on Bridge from their team, every question is answered and they are knowelgable in thieir products. They service you and your needs immediately. Review collected by and hosted on G2.com.
Downside is we cannot view who has called the other offices, but we aren't sure that is an option and we also haven't asked, I think. Review collected by and hosted on G2.com.
The integration between Bridge and our AMS Managment System. The Customer Service is fantastic. There are many features that are easy to use and used daily. Review collected by and hosted on G2.com.
Temporary outages of some programs can be frustrating, but are normally fixed quickly. Review collected by and hosted on G2.com.
The connection to Hawksoft is superb. The ease of doing business and keeping everything in a concise location Review collected by and hosted on G2.com.
The esignature needs to be interactive with Hawksoft. Also the ability to save text to hawksoft should be more streamlined Review collected by and hosted on G2.com.
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We have been very pleased with Bridge. We have had zero downtime and their customer service is extremely helpful and responsive when we've needed anything. Review collected by and hosted on G2.com.
I would love for the Dave app to have text and fax integrated instead of having to go to the website Review collected by and hosted on G2.com.
I really like the integration with our AMS and CRM. I enjoy using the e-sign function as well. Review collected by and hosted on G2.com.
Wish we could make changes to some settings like hours of operation on our end without support intervention. Review collected by and hosted on G2.com.
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hands free, text feature, esign feature, ability to record calls Review collected by and hosted on G2.com.
Was told that it would work with our agency management system, but so far, we haven't been able to use that feature Review collected by and hosted on G2.com.
The text feature is great. I love to send attachments. The emojis help the tone of conversation. Review collected by and hosted on G2.com.
The notes tab can be upgraded. I wish I could open an old note and make changes then starting a new one. Review collected by and hosted on G2.com.
I always appreciate the responsiveness of all account reps anytime you need anything! Review collected by and hosted on G2.com.
The phone service cuts out sometimes, but is consistent most of the time. Review collected by and hosted on G2.com.
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Having access to calls, and the ability to see call activity for my team. Review collected by and hosted on G2.com.
The thing that is the most bothersom is: If a call is transfered to you, only the person that picked up the call initialy can download the call in the self serve portal. Using this every day, people should have access to all the calls they were in. Review collected by and hosted on G2.com.