Brevo Marketing Platform Reviews & Product Details - Page 6

Brevo's pricing makes it a good value for a marketer looking for a mostly fully functional email automation platform if you don't mind the occassional deliverability issues or missing features. I am very pleased with the new Auotomation builder and robust segmentation tools available. The email template builder is also one of the better ones I've used. Review collected by and hosted on G2.com.

Brevo's help center and API documentation are very incomplete which forces you to reach out to customer support more often than you should to get answers to basic questions. The good thing about Brevo's support is that they're consistently available via phone and email (no one ever answers chat for some reason), but unfortuntately that's the only positive. 9 out of 10 times my support tickets require a series of escalations before I'm able to get a resolution which can take a very long time. It's like the level 1 support agents only have access to the same help center material that I do and are equally clueless about how aspects of the platform work. Very frustrating. These are solvable problems if Brevo were to invest in upleveling their documentation and agent training.

I've also encountered a lot of deliverability issues with Brevo and they were not helpful is resolving them. Review collected by and hosted on G2.com.

User-friendly interface: The platform is known for its easy-to-use visual interface and drag-and-drop email editor.

Feature-rich: It includes powerful capabilities for email marketing, automation, CRM, and transactional messaging.

Affordable pricing: Sendinblue is considered cost-effective, especially for small and medium-sized businesses.

Automation and personalization: It offers robust automation features, A/B testing, and segmentation to help tailor campaigns to specific audiences. Review collected by and hosted on G2.com.

the customization options for models and segmentation somewhat limited. Review collected by and hosted on G2.com.

Simplicity, ease of use and most importantly - a good pricing model. Every other marketing platform charges you for all contacts (even unsubscribed ones). Brevo charges per use which is the only fair way to do so. Review collected by and hosted on G2.com.

Maybe some more available templates wouldn't hurt, ideally ones that can easily be integrated based on your own branding. Review collected by and hosted on G2.com.

Brevo is a tool that allows us to quickly and intuitively edit email and SMS campaigns for our clients. We certainly use it only to half of its capabilities, but this tool also allows us to centralize and automate payments with fees more advantageous than the bank or SumUp! Review collected by and hosted on G2.com.

Sometimes certain features are missing: typically we would like to be able to automate the sending of personalized quotes, but we have not yet found if it is possible with our CRM and Brevo. Review collected by and hosted on G2.com.

We are a small busiess that manages 13 Medical Assocations of Doctors, many of whom belong to more than 1 assocation. Loading contacts to new distrubution lists is user freindly. Once you have the hang of the drag and drop and how to manage the look and feel you can create some really cool emails.

Very good reporting on emails delivered.

The ability to schedule well in advance makes marketing programs simple. Review collected by and hosted on G2.com.

I do not seem to be able to get spell check to work in the text fields. Review collected by and hosted on G2.com.

Excellent customer service, reasonable price, clear and intuitive interface. All the services I have used have worked perfectly for me, and when I had any questions, they responded quickly and guided me through their ticket system. When there has been any change, they have contacted me and guided me perfectly. Review collected by and hosted on G2.com.

I have tried various email marketing platforms and I stick with Brevo since everything I have needed I have had and I have not had any problems, so I can't say anything I don't like. Review collected by and hosted on G2.com.

it's easy and effective. Setup is fast, limitations are very well managed. Plenty of features available, integrations are very well managed. Perfect for small businesses or startups. We use it everyday. Review collected by and hosted on G2.com.

Menu is not configurable, big issue with non IT users. Table ordering is not always possible but search engine is very effective. Customer support is not always capable of resolving issues, but is quite fast in answering. Review collected by and hosted on G2.com.

We're running regular email campaigns a few times a year, and we've been using Brevo since it was called Sendinblue. It is our go to marketing platform, we've run all our campaigns using it and everything worked as expected. The new email editor and stats page are really helpful to improve our conversion. Review collected by and hosted on G2.com.

Nothing really. It's an easy to use service, that does its job at a fair price. Review collected by and hosted on G2.com.

The main features I like about Brevo Marketing Platform are undoubtedly its ease of use, the design of its manager, and of course all the email marketing options it offers. Review collected by and hosted on G2.com.

I like having all the options I currently have in my plan, although I would like the minimum number of emails to send with the basic plan to be increased. Now it is 300 emails per day, and it should be at least 1000. Review collected by and hosted on G2.com.

Brevo software is very easy to use. In this we can send 300 emails daily for free and in this we can add 1000 contacts for free.I did email marketing with the free pack in Brevo software and I got very good results. Their customer support is very good. Review collected by and hosted on G2.com.

By the way, I didn't find anything bad in the Brevo software. Review collected by and hosted on G2.com.