Brevo Marketing Platform Reviews & Product Details - Page 3

What I like best about Brevo Marketing Platform is how easy it is to compose and send emails. The platform makes it simple to set up campaigns and monitor their performance with detailed stats. Importing contacts is seamless, and the overall setup process is straightforward, even for beginners. It's a user-friendly and efficient tool for email marketing! Review collected by and hosted on G2.com.

Nu downside so far, it works as expected.I haven't encountered any downsides so far; it works exactly as expected and delivers on its promises. Review collected by and hosted on G2.com.

Brevo (formerly Sendinblue) is an excellent tool for our email marketing needs. It's straightforward and easy to use, even for someone who isn't super tech-savvy. The drag-and-drop email editor is intuitive, and there are plenty of pre-built templates to get you started. What I really appreciate is the automation features. Setting up workflows for follow-up emails and segmenting our audience has saved us a lot of time. Review collected by and hosted on G2.com.

While Brevo covers the basics very well, some of the more advanced features (like detailed reporting and A/B testing) feel a bit limited compared to other platforms. Load time for the dashboard is slow at times, which can get frustrating if you're managing multiple campaigns. Also, after the rebranding from Sendinblue to Brevo, the price increased rapidly and it is already starting to be quite expensive compared to other tools. Review collected by and hosted on G2.com.

Sur Brevo nous avons tout de suite pu prendre en main les outils de base. L'interface est intuitive et simple d'utilisation, les coûts sont transparents. Nous avons aussi senti une belle marge de progression dans l'utilisation : nous n'utilisons pas encore toutes les fonctionnalités mais sommes contents de savoir qu'elles existe pour le jour où nous en aurons besoin. Nous n'avons pas encore eu besoin de support client, mais les tutoriels présents sont clairs. Review collected by and hosted on G2.com.

Nous avons l'impression qu'il existe un gap de prise en main pour les fonctionnalités avancées. Nous nous y pencherons plus tard. Review collected by and hosted on G2.com.

the API is very easy to use, I set up the nodejs api, with a smooth integration. The campaigns are versatile especially the html design feature works perfectly. Testing before sending, and preview features are helpful too. The contacts are well organized. The customer suport is great as well. Review collected by and hosted on G2.com.

Not much down sides, except it is somewhat slow sometimes, for example just to create one contact there are lots of steps. But this is insignificant considering all the pros of the platform. Review collected by and hosted on G2.com.

Brevo is great value for money. The subscription plans are very affordable compared to other systems and it has most of the features/functionality my business needs for successful email campaigns. Their service and support is better than most providers - their team is fast to respond! We send many emails to our contact lists each month, and it's extremely easy to use and quick to create a very polished looking email. Review collected by and hosted on G2.com.

There are a few limitations that I might be able to have using a competitive solution, however, it would also cost me alot more money. Review collected by and hosted on G2.com.

Brevo, formerly known as Sendinblue, is a digital marketing platform that stands out primarily for its email marketing services. Designed for small and medium-sized businesses, it offers a wide range of tools at a competitive price. The intuitive and well-designed interface makes campaign management easy, even for users with limited experience. Contact management is highly structured, allowing list segmentation based on various criteria such as user behavior or stated preferences. One of Brevo’s key strengths is its automation engine, which is easy to configure and enables the creation of advanced workflows, such as sending follow-up emails after a specific customer action or building personalized sales funnels. Email personalization options are extensive, both in design and content. The dynamic personalization feature allows the insertion of specific details for each recipient, such as name, location, or interests, which increases the effectiveness of communication and conversion rates. Brevo's reporting is detailed, providing insights into all campaign aspects through a comprehensive analytics dashboard that displays key performance indicators (KPIs) such as open rates, clicks, and conversions. Its pricing policy is also flexible, with a free plan that allows up to 300 emails per day and scalable paid plans based on the number of emails sent or contacts managed. This flexibility makes Brevo an ideal solution for both small businesses and larger enterprises, allowing cost control without sacrificing advanced features. Brevo also supports a wide range of integrations with other platforms, including CRM systems, e-commerce platforms like Shopify and WooCommerce, and content management systems like WordPress. Customer support, available in multiple languages, is one of its most praised features, offering assistance via email, live chat, and phone, depending on the selected plan. Even the free plan provides responsive and knowledgeable support, and the platform includes a wide array of resources such as tutorials and webinars to help users maximize the platform’s potential. Brevo is a comprehensive and versatile platform, ideal for those seeking a powerful yet accessible solution for managing email marketing campaigns. With its ease of use, excellent automation features, and flexible pricing, it is particularly suited for small and medium-sized businesses looking to strengthen their online presence. While there is room for improvement, especially in transactional emails, Brevo’s overall feature set makes it an excellent choice for anyone looking to implement an effective digital marketing strategy. Review collected by and hosted on G2.com.

Areas for Improvement

A potential weakness of Brevo is its handling of transactional emails, which could be improved to provide more granular and customized control. Although the features are still robust, businesses with highly specific transactional email needs may find more specialized platforms more suitable. Review collected by and hosted on G2.com.

What I like the most about Brevo is how easy it is to use and implement. while offering everything I need for running successful campaigns. It is easy to upload and segment contacts and you can create almost any kind of newsletter design. Their customer suport is attentive.

We use it every working day and it is really great. You can also integrate it with wordpress which is great addition. Review collected by and hosted on G2.com.

You can feel limited unless you upgrade to higher plans - maybe it needs more pricing options. Review collected by and hosted on G2.com.

I've been using Brevo (formerly Sendinblue) for 5 years. It has been and is a reliable provider in email marketing for, and I could establish my own professional services on them. Now, I see that the continuous development is one of the top priorities at Brevo, meanwhile the prices are lower that at other email marketing service providers. The number of features and functions increased over the years. As I see, we can count on Brevo in email markeing in the future as well. Review collected by and hosted on G2.com.

Few years ago the customer service was horrible, and I heard it back from others as well. But, it has been changed afterwards, and now I really like the professionalism and the agility how people at Brevo handle my queries and support me in my issues. Review collected by and hosted on G2.com.

There are tons of things that like about Brevo. So many email marketing softwares available in the market, but Brevo stands out because of their quality of service. The feature that I absolutely love is, the option of unlimited contacts. No other email marketing platforms offer this feature, but Brevo does. Also, their free tier offers a decent number of sending limits which works best for small businesses quite well. Based on my experience of using Brevo for long time, email deliverability rate is outstanding. Review collected by and hosted on G2.com.

One thing that I do not like is, they add their logo on the footer even for the basic paid subscription. I think it would be much better if they did not add their logo for any of the paid subscriptions. Review collected by and hosted on G2.com.

I like how easy Brevo is to use. I'm able to take graphics I've created in Photoshop, InDesign, or Illustrator and seemlessly implement them into my emails. I also like how it handles GIF files, which allows our customers' emails to be more dynamic. I'm not sure I've even scraped the surface of the numerous features Brevo has. All-in-all, Brevo is a great platform! Review collected by and hosted on G2.com.

The only issue I usually encounter is when it comes to padding. It can be frustrating when you are trying to space images or copy and you have to click on 2-3 boxes to figure out which one to add or subtract from. So, I think that the layout function(s) could be a little simpler to navigate. Review collected by and hosted on G2.com.