BrandMail Reviews & Product Details

The BrandMail team is made up of absolute angels (especially Paula and Simon)! The product that they've developed is nothing short of magical and I don't even use all of the features they have available (yet, anyway). It could not have been any easier for me to have my business email signature set up - the BrandMail team was there every step of the way to ensure a smooth integration! My email signature is consistent, on every single email, from every platform, regardless of what application is actually generating the email - it truly is magic! Onboarding new team members is a breeze and retains a consistent brand image for the business. Help is only a few keystrokes away, should I ever need to reach out. On a product that I use every day, several times a day, this is a no-brainer! Review collected by and hosted on G2.com.

Using the editing software is a bit tricky at first, but the BrandMail team is ready to help if ever needed. Review collected by and hosted on G2.com.

Re-using content used to be a big challenge because

1) personal data would be incorrectly left in

2) it would be pasted into different documents with different styles and would look yuck

3) My teams didn't know where to find great examples I'd created because it was buried somewhere in a client's folder

4) context wasn't adjustable (single vs married, children vs not)

With Brand Mail, I can enter the client's name and it's re-used everywhere, the templates are so easy to create that I"ve made context specific templates, and the styles are locked in and transportable. This makes it highly efficient, saves me time and embarrasment and I trust that it's acurate. And each time I find a new way of doing things, I can just upload and everything's easily available to everyone.

So, in the end, it removes the dependency on me, and the result is that it's like i've cloned myself to more people.

It was super easy to install and integrate into our existing life because we're Microsoft Office dependent(I am the tech department!), and the customer support has been phenomenal - with the Brand Quantam team building us little help videos that we can access from our toolbar. I use it every day now, and am so excited to build it out to every area of our business. Review collected by and hosted on G2.com.

I haven't yet come across any downsides.. Review collected by and hosted on G2.com.

Using BrandMail has easily upped our game. When I was hired, email signature standards didn't exist. Signatures featured a mismatched array of personal preferences. That approach didn't lend itself to confidence befitting a public agency responsible for managing many millions of taxpayer dollars.

I researched options. Many were expensive, onerous, or didn't meet our security requirements.

Enter BrandMail. It meets government and financial industry security standards; they let us test and try the software before we committed; they didn't upcharge for extra training or support; they're affordable, flexible, and available for phone and desktop. Each user even gets a digital business card that can allow extra personalization.

BrandMail easily conveys professionalism to the public and helps reinforce the image of reliability. They make us look good! Review collected by and hosted on G2.com.

Frankly, using BrandMail has been a dream. The hardest part of the decision was doing my due diligence by investigating so many services. The actual decision--and selling it to my boss--were the easy parts. Review collected by and hosted on G2.com.

BrandMail provided our company with a unique, professional-looking branded e-mail signature that we are proud to use in all our correspondence as it reflects who we are as a business. We recently needed to make a few changes to our signature content, and it was efficiently done within a few hours. We are very happy with the end-result. Review collected by and hosted on G2.com.

There is nothing to dislike about BrandMail. From our first contact with Brandmail to the deployment of our branded company signature it was a pleasure to deal with their team. 2 years later we are still delighted with the product and efficient support from Brandmail. Review collected by and hosted on G2.com.

Working with the BrandMail Team is seamless. As soon as a request is sent to the team via email, the ticket is logged and the request actioned and implemented within the timeframe requested, if not before. They are helpful with giving advice and recommendations to improve marketing via their platforms. The way in which our marketing is integrated within our 6 campuses enables us to get our marketing message out there more effectively and reach a wider audience. Review collected by and hosted on G2.com.

Honestly, I have not had a reason to dislike anything about BrandMail, or their Team. Review collected by and hosted on G2.com.

I love BrandMail's customer service. I've only been on the platform for a short period of time, but they have been so helpful every step of the way.

I also feel that BrandMail is a perfect fit in regards to what I was looking for. That is something that allowed me to have our company signatures easy to manage, and sync company wide.

Update 11/17/24: I just wanted to update my review after using Brandmail for over a year. We are still using the platform, and we love it! Tech support is top-notch, although we haven't had any problems with their software. They've helped us with other issues regarding our DMARC and SPF settings. We ran into an issue with them and they helped us correct it, which was wonderful. They didn't have to do that as it didn't have anything to do with them. Review collected by and hosted on G2.com.

To this point, I don't dislike anything about Brandmail. They have met every expectation I've had and then some.

Update 11/17/24: There is still nothing I have issue with. Brandmail is performing as expected without issue. Review collected by and hosted on G2.com.

We have been utilizing BrandQuantum's software for several years, and it has consistently proven to be an invaluable asset to our organization. The leadership, engineering, and support teams are extraordinarily responsive and helpful in planning the deployment of the software and answering our technical questions.

BrandQuantum has also been flexible and creative in helping us identify how to design and configure our signatures for our unique needs. Everything from helping us work through allowing users to customize certain aspects of their signature to troubleshooting unique situations such as executive assistants who needed to communicate on behalf of our executive team.

Once implemented, the software has allowed our internal IT team to onboard new team members more efficiently and easily make company-wide adjustments to everyone's signature as our brand, vision and needs evolve. Review collected by and hosted on G2.com.

Nothing to report here. If you're browsing reviews to decide on email signature software for your business, stop now and proactively schedule a meeting with the BrandMail team. Review collected by and hosted on G2.com.

BrandMail was introduced to our school via our Marketing department. Their aim was to ensure that our email signatures were highlighting our brand, and promoting any upcoming events using the banner option. The implementation was seamless and easy for our IT department to maintain on their own via our Active Directory. However, if we did get stuck on any aspect the customer support team were only an email or call away. Their prompt support ensured that there were no frustrations on our end. Review collected by and hosted on G2.com.

Nothing that comes to mind at the moment. Review collected by and hosted on G2.com.

The most helpful part of BrandMail is their support staff. Paula and Simon made the implementation process quick and painless. Their processes and procedures had our email signatures up and running in almost no time. They are awesome to work with and respond very quickly to questions or concerns.

There are so many things to like about BrandMail, the professional graphics and links that can be incorporated into the email signature. The ability to have multiple banners to share information and marketing events. But for me it always comes back to the people and the exceptional customer service they provide. Our marketing team needed a custom banner for an event, so we reached out to Paula, and in no time at all her team produced an amazing banner based on our marketing literature. Review collected by and hosted on G2.com.

I honestly can't think of something that I dislike about BrandMail. Review collected by and hosted on G2.com.

Brandmail works it has allowed our organization to standardize our marketing. It is an effective and easy to use tool. The support is excellent and the uniform branding promotes the company name. The banners are excellent for promotional advertising. Review collected by and hosted on G2.com.

We have not been introduced to the mobile option yet. Review collected by and hosted on G2.com.