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BotSpace
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BotSpace
By BotSpace
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4.7 out of 5 stars
See all 24 BotSpace reviews
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BotSpace Reviews & Product Details - Page 3

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BotSpace Overview

Editedit
What is BotSpace?

BotSpace helps businesses grow faster with WhatsApp by providing tools that help automate notifications, deliver first-class support and drive more sales You can broadcast messages and integrate WhatsApp with third-party software such as Hubspot, Razorpay, Shopify, BigCommerce, Zapier, ChatGPT etc.

BotSpace Details
Discussions
BotSpace Community
Languages Supported
English, Portuguese, Spanish
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Product Description

BotSpace is the new front line of your customer service! By underpinning your support strategy, BotSpace’s no-code, AI chatbot raises CSAT, reduces churn, and drives revenue - while freeing live agents to have a greater impact.

Seller Details
Seller
BotSpace
Year Founded
2017
HQ Location
Pune, Maharashtra
Twitter
@botspaceHQ
37 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Description

BotSpace is an early-stage, fast-growing B
B platform for businesses to automate customer support and engagement on Whatsapp. Through our cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible, and engage with their customers in real-time - at scale! This is made possible through BotSpace's easy-to-use platform that can be made up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 13 countries are now using BotSpace within just a year of launch.

Mayur M.
MM
Overview Provided by:
Mayur More
Building Conversational Interfaces 🤖 at BotSpace

Recent BotSpace Reviews

NANCY MADELAINE V.
NV
NANCY MADELAINE V.Small-Business (50 or fewer emp.)
5.0 out of 5
"The support and ease of use make it the best option on the market."
I have personalized customer support to assist me in the onboarding process, it generates the reports I need, and it is a very easy-to-use platform...
Read more
Waqar A.
WA
Waqar A.Small-Business (50 or fewer emp.)
4.5 out of 5
"Good tool with automation and prompt customer support"
Good tool with automation and prompt customer support. Very helpful and supportive. Bulk messaging, scheduling, automation and workflows. Ease of U...
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great team and software"
There are always here for anything we need, the app is great and my life is more easy with them :) Using it every day all day long and their inte...
Read more

BotSpace Pricing

Starter
$49.00
Per Month
Pro
$99.00
Per Month
Premium
$299.00
Per Month
See all 3 BotSpace pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

BotSpace Media

BotSpace Demo - Broadcast Messsages
Reach out to your customers with relevant communication to build recall and boost sales.
BotSpace Demo - Automate Workflows
Easily build and automate interactive conversations with our visual drag n' drop chatbot builder.
BotSpace Demo - Shared Team Inbox
Collaborate with teammates to provide superior customer support using a single WhatsApp number.
BotSpace Demo - Send Newsletters
With GDPR-compliant opt-in collection, segment audiences and send WhatsApp newsletters.
BotSpace Demo - 24x7 Support
Other features and support
BotSpace Demo - Mobile
Shared inbox is available on both iOS and Android
Answer a few questions to help the BotSpace community
Have you used BotSpace before?
Yes

24 BotSpace Reviews

4.7 out of 5
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24 BotSpace Reviews
4.7 out of 5
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4.7 out of 5
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BotSpace Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BotSpaceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Prachi P.
PP
Senior Product Security Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BotSpace?

I like that I can use it on my phone. I can check how things are going even when I’m not at work. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

I’d like faster help when I have a problem. Waiting 24 hours is too long. Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

WhatsApp Support Automation Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Prateek A.
PA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BotSpace?

Quick replies, analytics, surverys. I am able to easily integrate using api and webooks. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

More video guides would be helpful for fast setup and changes. Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

Helps in saving time by bot answering on our behalf. Also, user is more happier with 24x7 resolution. Review collected by and hosted on G2.com.

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Show Less
Helpful?
Share
Admin Approval Link
Prem R.
PR
Project Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BotSpace?

It provided the responses to almost all types of questions asked by the user with an accuarcy of about 90%, it almost reduces 30% of budget spend on hiring customer support agents Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Some queries needs to be updated and whenever user types different which is not understandable by the bot, it breaks and starts from first. this can be improved Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

It provides solutions to the small b2b business whom they need a platform to sell their goods, acts as a customer support platform for companies and provides real time responses to the users with great accuracy Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BotSpace?

The templates for businesses are very good than competitors Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Not much to dislike in this business bot space Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

Using botspace to send business messages to customers Review collected by and hosted on G2.com.

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Show Less
Helpful?
Share
Admin Approval Link

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