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Botsonic Reviews & Product Details

Eko Bagus Panuntun P.
EP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Botsonic?

I like the easiness Botsonic offer to make the bot. It does not need a lot of coding and computer science learning. I also use it to be implemented in my website and google site. My students like it. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

So far is the connection when other ends try to open the bot that we create. Review collected by and hosted on G2.com.

What problems is Botsonic solving and how is that benefiting you?

Botsonic is solving several problems in STEAM education by leveraging artificial intelligence to engage teachers and students in inclusive and equitable STEM activities. The AI chatbot provides suggestions, pointers, and resources to teachers to make their lesson plans more culturally relevant for diverse students Review collected by and hosted on G2.com.

Botsonic Overview

What is Botsonic?

Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on your company's extensive knowledge, then autonomously perform tasks such as updating CRM systems, scheduling appointments, and more. Instead of the traditional rule-based and unintelligent chatbots of the current generation, Botsonic is very smart (thanks to Generative AI) and provides personalized responses from the business's own knowledge base, website, and other data sources, all in their own style guide. Additionally, companies have the flexibility to brand the bot with their own colors, logos, etc. With the capability to reduce support volume by up to 80%, Botsonic enables support teams to concentrate on high-value interactions, thereby enhancing customer satisfaction and brand loyalty.

Botsonic Details
Languages Supported
Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hungarian, Italian, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish
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Product Description

Botsonic is a no-code, custom AI chatbot builder by Writesonic that enables businesses to interact with their website visitors/users through natural language conversations. With Botsonic, brands can create hyper-intelligent, conversational AI experiences for their website visitors in minutes. This groundbreaking AI chatbot builder enables users to leverage the power of GPT-4 and natural language processing to craft custom AI chatbots that address diverse use cases without technical expertise. In simple terms, ANYONE can now build an AI chatbot to integrate on their website with just an embeddable code.


Seller Details
Year Founded
2021
HQ Location
San Francisco, US
Twitter
@WriteSonic
17,094 Twitter followers
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
Description

Writesonic is an AI writer that creates SEO-friendly content for blogs, Facebook ads, Google ads, and Shopify for free. Our paraphrasing tool lets you rephrase entire articles instantly.


Samanyou G.
SG
Overview Provided by:

Recent Botsonic Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"Now they are more established they dont care about their base customers"
Started of with great intentions but are being overtaken by competitors
ZC
Zhuyin C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very good, very nice"
Easy to use, friendly user experience. Ease of Implementation
Roberto M.
RM
Roberto M.Small-Business (50 or fewer emp.)
3.5 out of 5
"Easy to use"
I liked it. It's easy to use, simple to set up guidelines, and straightforward to integrate. From what I've tested, it performs really well compare...
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Botsonic Media

Botsonic Demo - Build a custom Chat GPT
Build a custom Chat GPT
Botsonic Demo - Train ChatGPT on your data
Train ChatGPT on your data
Botsonic Demo - Chatbot in Action
Chatbot in Action
Botsonic Demo - Dashboard View
Dashboard View
Botsonic Demo - Homescreen
Homescreen
Botsonic Demo - Integration - Whatsapp, Telegram, Messenger
Integration - Whatsapp, Telegram, Messenger
Answer a few questions to help the Botsonic community
Have you used Botsonic before?
Yes

87 out of 88 Total Reviews for Botsonic

4.6 out of 5
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87 out of 88 Total Reviews for Botsonic
4.6 out of 5
87 out of 88 Total Reviews for Botsonic
4.6 out of 5

Botsonic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BotsonicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Bradley B.
BB
Full-time lecturer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Botsonic?

I used Botsonic to build my chatbot, and I was impressed by its user-friendly interface and powerful features. The platform makes it easy to design and deploy a bot without needing extensive coding knowledge. The customization options are robust, allowing for a personalized user experience that aligns with specific needs. The integration with various platforms is seamless, making it convenient to use across different channels. Overall, Botsonic is an excellent tool for anyone looking to create a responsive and effective chatbot. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

N/A

Nothing really stood out as yet might update later Review collected by and hosted on G2.com.

What problems is Botsonic solving and how is that benefiting you?

I havent yet tested the whole bot yet Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Botsonic?

Started of with great intentions but are being overtaken by competitors Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

Bugs with uploading sources to server. Help desk not willing to help and simply want me to delete my chat bot and start again........ Review collected by and hosted on G2.com.

What problems is Botsonic solving and how is that benefiting you?

They arent solving problems they are creating problems and not willing to help. Review collected by and hosted on G2.com.

Roberto M.
RM
freelancer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Botsonic?

I liked it. It's easy to use, simple to set up guidelines, and straightforward to integrate. From what I've tested, it performs really well compared to many other solutions (though not all). Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

One thing I'm a bit concerned about is the message limits. I’m not sure if the amount included in the plan I’ll likely choose will be enough, and since I haven’t tested it extensively yet, I don’t know how many issues I might encounter. The main reason I’m writing this review is to get more free messages to test it, by the way. Review collected by and hosted on G2.com.

What problems is Botsonic solving and how is that benefiting you?

We are going to create a chatbot for our website that will use an LLM Review collected by and hosted on G2.com.

Deb S.
DS
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Botsonic?

I figured out how to configure the Botsonic chatbot very easily. I uploaded numerous files for it to use, gave it some instructions, tried it out, tweaked, and now it's live on my website. The Inbox-to-FAQ feature is really novel, and I've used it numerous times to add "better" responses to some questions folks have asked.

As a "light technical" person (programmed years ago, now mostly in meetings and writing emails/articles), I found its setup to be easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

I haven't run into anything yet that I don't like ... I'm early in the experience, but it's very promising. Perhaps having more examples would be helpful (they may exist somewhere - I haven't looked hard). Review collected by and hosted on G2.com.

What problems is Botsonic solving and how is that benefiting you?

Not sure yet -- we're hoping that people will become more comfortable using the chatbots to learn about us (vs. having to dig around on our website), but it's early days. Review collected by and hosted on G2.com.

TG
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Botsonic?

It is the easiest chatbot that also has ai features to implement. I have been trying more than 15 chatbots in the past week and all of them were a headache, but not this one. Would totally recommend implementing it. I asked the customer support for help and they ansered and helped me in like 10 minutes also, which is lovely. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

i will not use their platform on a daily basis, but it is just one more platform to check on once in a while. Review collected by and hosted on G2.com.

What problems is Botsonic solving and how is that benefiting you?

Showcasing my customers chatbot capabilities Review collected by and hosted on G2.com.

agbor a.
AA
Deputy Director Department of Academic Affairs
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Botsonic?

This is by far the easiest-to-use bot-creating application. in just minutes I was able to not only create my chatGPT-based, bot but also integrate it into my website. the tain and use also works smoothly Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

The packages could be cheaper, like an intermediate package in between the 10 and 20 dollar range. Also the website scrap tool does not support js, which my website is built on so i can not get realtime data from my website. Review collected by and hosted on G2.com.

What problems is Botsonic solving and how is that benefiting you?

Client Assistant, my institution's website is currently very large, so while navigating the old-fashioned way clients tend to miss out on the information they need. so naturally Botsonic being a chatbot lets the user ask the right questions and in turn get the right answers. this changes the way information is being consumed at our institution and to this end, we are extremely happy to be working with the team especially to help tackle their JS limitation. currently, our workaround is just to provide a special API for the chatbot with all the relevant information and this works incredibly well. Review collected by and hosted on G2.com.

Andrew S.
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Botsonic?

The no-code aspect of Botsonic is really such a fantastic niche. As a consultant, it's sometimes difficult to quickly develop and demonstrate basic solutions for clients on technical platforms. Botsonic allows the user to sign up, lay the ground work, train the bot quickly and get a working concept up extremely quickly. Such an easy implementation. This is great for any company looking to invest into AI bot solutions as it shows very quickly what it might look like, what it will take to get it production-ready and how much effort is required.

As an upside, I find that deploying the bot with just the sitemap is a great way to test if a site is actually providing enough information or the rights information needed to inform and convince. It's actually a good way to try and put yourself in your prospect's shoes to see if it's good enough for the AI! Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

It's hard to complain considering everything you get from a free trial. Just wish there were more messages each month to be able to properly test due to the frequency of using!!

It's a little hard to see how well it will fit into the workflows and processes currently in place without some more basic integration offerings Review collected by and hosted on G2.com.

What problems is Botsonic solving and how is that benefiting you?

Streamlining website so that leads are funneled to a single place and information for prospects is delivered in a personalised maner. Review collected by and hosted on G2.com.

Mihir K.
MK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Botsonic?

The best part is they give a lot in the free tier. They give options to input files and links. and also customizations and color schemes. It is very intuitive and easy to use. Implementing questions and information is easy and you have proper spaces allocated. I didnt have to yet contact the customer support but should be pretty reachable, but it seems quite easy to contact. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

The bot is not well trained i mean it used GPT 3.5 but is not good enough. Even though we enter a lot of information it still does not give answers a lot of times. A lot of FAQs has to be provided. All integrations are paid. We have to frequently use it to update the bot since it does not answer all types of questions. Review collected by and hosted on G2.com.

What problems is Botsonic solving and how is that benefiting you?

It solves the problem of easy embed integrations to websites. You just have to embed small piece of code. It solves the problem of people not having to reach out to you for small questions. Review collected by and hosted on G2.com.

Nathan R.
NR
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Botsonic?

Botsonic's standout feature is its no-code chatbot building capability, empowering users to effortlessly create advanced AI chatbots with OpenAI’s powerful GPT-4 language model, all without needing to write a single line of code. This accessibility is complemented by extensive customization options, allowing for seamless alignment of the chatbot's appearance with the user's brand. The AI-powered and ChatGPT-trained nature of Botsonic ensures intelligent and accurate conversations, with the ability to be specifically trained with user data for personalized responses. Additionally, Botsonic seamlessly integrates with websites, offering support for multiple languages to enhance cross-platform user experience. Furthermore, the platform provides real-time data analytics, enabling users to gather and analyze interaction data for continuous chatbot performance improvement and optimization. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

Botsonic may encounter difficulties in content creation within highly creative or niche areas. The AI might struggle to generate content that demands a significant level of creativity, emotional engagement, or a profound understanding of specialized subjects. Review collected by and hosted on G2.com.

What problems is Botsonic solving and how is that benefiting you?

Creation of chatbots with AI in a simple and fast way Review collected by and hosted on G2.com.

AK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Botsonic?

This is what I like the most:

- Training the bot itself can be done in different ways, the easiest way is to just provide a link to the site and that's it.

- Integration of the robot itself on the site is very simple, the service itself already provides ready-made code

- As for the price of the bot itself, you can take a plan for a month or a year, if you take a plan for a year, a discount is given, and the first two months are free.

- There are also tabs: "analytics", where various quantitative indicators are shown, that is, the number of messages used, the number of new users, and so on.

- There is also a tab with the very chats of users with the bot

- It is also possible to create multiple bots that learn on different data, but this is only available for a paid subscription

- It is also possible to integrate with Telegram service Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

As for the cons, I can't say anything here, because I have little experience, but in general, I don't see any cons. Review collected by and hosted on G2.com.

What problems is Botsonic solving and how is that benefiting you?

One of the main business goals that this chat bot solves is: automating the support service for my site. Which in turn provides 24/7 customer service Review collected by and hosted on G2.com.