BotPenguin Reviews & Product Details

What I value most about BotPenguin is the ease of customisation and flexibility it provides. The platform allows us to create tailored chatbot solutions that fit perfectly with our brand, without needing extensive technical expertise. Its user-friendly interface made it simple to get up and running quickly, and the regular updates ensure we’re always staying ahead with new features and improvements. It’s a platform that grows with us, making our operations smoother and more efficient. The reliable support team is also a great asset, always ready to assist when needed. Review collected by and hosted on G2.com.

While BotPenguin is a powerful platform, one area that could be improved is the level of advanced customisation options for more complex use cases. At times, certain features feel a bit limited, and achieving very specific functionalities can require workarounds. Additionally, while the platform is regularly updated, some of the updates can cause minor disruptions, requiring adjustments on our end. That said, these are relatively small issues compared to the overall effectiveness of the platform, and the support team is usually quick to help resolve any concerns. Review collected by and hosted on G2.com.

The platform really provides you with an easy path from connecting your whatsapp business account to creating the chatflow. Also it was easy to connect chatgpt with my whatsapp chatbot that helped answering most of my customers queries as humanly a chatbot can. Review collected by and hosted on G2.com.

Not much but i really wanted instagram chatbot for my business but at the moment it was under development. Hope they will be getting it out soon Review collected by and hosted on G2.com.

It was easy to create a WhatsApp Chatbot for HR Management. We were able to effectively manage the application of candidates, onboarding processes, and send drip & broadcasts for hiring alerts.

It took us 3 minutes to create the WhatsApp bot and a few more minutes to customise it to our usecase using templates.

The chat flow setup was simple too. The best was training the AI on our organization's data and preparing it to answer repeated questions. Review collected by and hosted on G2.com.

The product doesn't lack any feature but a direct integration with LinkedIn would have been much better. We would have been able to close more leads. Review collected by and hosted on G2.com.

Their ability to excecute in a timely manner. If you want to start a AI Chatbot business then this is the place. - They have a great work enviroment, and know how important it is to be effecient. Review collected by and hosted on G2.com.

Not that i dislike, but i will be very exiting when they get AI voicechat / AI Live video. This was the start reason that i signed up, after this is just got to experience the full system and capabilities, very impressed. Review collected by and hosted on G2.com.

The abiltity to create customised chatbots for my business. More so, the ability to integrate a watsapp chat bot is a huge benefit for my platform. Note, my platform is in final stages of development and I appreciate the great customer service by the BotPenguin team. Review collected by and hosted on G2.com.

I needed customer service to assist me with testing the bot as I'm a novice at some technologies. Thankfully the team has been very helpful. Review collected by and hosted on G2.com.

Easy to navigate web UI to create chatbot for website,whatsapp,Facebook etc. I am able to create a simple chatbot for website and I can train later if complexity increases. Review collected by and hosted on G2.com.

As of now everything seems to be fine and good. With simple click I can have my chatbot easily created. Review collected by and hosted on G2.com.

I was thoroughly impressed by the effortless configuration process of the chatbot. The platform offers a myriad of customization options, empowering us to craft a sophisticated chatbot, leverage templates, and delve into various enriching add-ons. Review collected by and hosted on G2.com.

The user interface would benefit from enhancements, particularly in the context of designing a personalized chatbot. Review collected by and hosted on G2.com.

the cusomization of the chat flow is really easy and the visual representation is clear to understand. the training of the AI component is fast and reliable Review collected by and hosted on G2.com.

so far nothing has disappointed my expectations Review collected by and hosted on G2.com.

As a customer, my experience with BotPenguin has been great so far. The chatbot is quick to respond and provides accurate information, making it easy for me to get the answers I need. I appreciate that I can interact with the chatbot at any time, as it saves me the hassle of having to wait for a human representative to be available. Additionally, the chatbot is easy to navigate and the user interface is straightforward, allowing me to find the information I need quickly and efficiently. Review collected by and hosted on G2.com.

nothing all perfect about This botpenguin chatbot Review collected by and hosted on G2.com.

I was impressed with how easy it was to set up chatbot. The platform offers a variety of customization options, allowing us to create a chatbot, use templates and explore other add ons. Review collected by and hosted on G2.com.

Botpenguin chatbot really helped me in increasing my productivity so dislikes for me -Nothing as of Now! Review collected by and hosted on G2.com.