Botmaker Features
What are the features of Botmaker?
Functionality
- Ease Of Integration
Support
- Documentation
- Professional Support
Responses
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences
Platform
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
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Botmaker Categories on G2
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Functionality
Ease Of Integration | As reported in 127 Botmaker reviews. Empowers developers to intuitively integrate cloud communications functionality for their applications. | 85% (Based on 127 reviews) | |
API Call Speed | As reported in 117 Botmaker reviews. Grants high speed API calls for fast communications. | 85% (Based on 117 reviews) | |
Communication Varieties | As reported in 124 Botmaker reviews. Enables a wide variety of communication types such as SMS, voice, video, etc. | 86% (Based on 124 reviews) |
Support
Documentation | As reported in 125 Botmaker reviews. Provides clear, effective documentation for API integrations. | 78% (Based on 125 reviews) | |
Community Support | Based on 122 Botmaker reviews. Provides public user forums for support questions and help. | 78% (Based on 122 reviews) | |
Professional Support | Connects users with professional support teams to troubleshoot and finetune integrations. This feature was mentioned in 128 Botmaker reviews. | 81% (Based on 128 reviews) |
Responses
Customization | Based on 180 Botmaker reviews. Customize your chat workflows with rules and automations. | 85% (Based on 180 reviews) | |
Control | Control who the chatbot converses with (and when). This feature was mentioned in 178 Botmaker reviews. | 86% (Based on 178 reviews) | |
Route To Human | As reported in 179 Botmaker reviews. Has the ability to connect interlocator with a human agent when the need arises. | 87% (Based on 179 reviews) | |
Menu bars | Based on 174 Botmaker reviews. Can provide interlocators with menus, through which they can choose a relevant response. | 86% (Based on 174 reviews) | |
Drip sequences | As reported in 149 Botmaker reviews. Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. | 83% (Based on 149 reviews) |
Platform
Live chat | As reported in 168 Botmaker reviews. Provide tools for live chat on one's website. | 87% (Based on 168 reviews) | |
Integrations | As reported in 163 Botmaker reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. | 84% (Based on 163 reviews) | |
Branding | Has the ability to customize look and feel of chatbot to match` company branding. This feature was mentioned in 162 Botmaker reviews. | 85% (Based on 162 reviews) | |
Analytics | Gives user the ability to analyze conversations with the chatbot and see its performance. 175 reviewers of Botmaker have provided feedback on this feature. | 79% (Based on 175 reviews) | |
A/B testing | As reported in 156 Botmaker reviews. Allows users to test the efficacy of various responses through A/B testing. | 79% (Based on 156 reviews) | |
Role-based access | As reported in 170 Botmaker reviews. Allows for varying access to chatbot and admin settings, depending on user, their role, etc. | 87% (Based on 170 reviews) | |
Collection of information | Based on 177 Botmaker reviews. Can collect and store information from interlocators, such as email, phone number, etc. | 82% (Based on 177 reviews) |
