Bookkeep Pros and Cons

I first used bookkeep at my prior employer to handle multiple ecommerce brands as the intenral finance lead. I now use bookkeep to handle multiple ecommerce brands for my clients as an outsourced bookkeeper.

In both instances, I have found the product to be very intuitive, continually improving and expanding, and most importantly, I have found the support team to be informed, responsive, and pleasant to deal with.

I was able to onboard a client in about the same amount of time it would have taken to just do single day (or month) manual entry into Quickbooks. The implementation was fast and easy. Plus, it gives you good tips to consider to make sure you're books are accurate.

I love that the app sends you a summary email daily. I check it every morning so that I can stay on top of the link status and make any tweaks, if needed.

I wish every SAAS/app were as well designed, executed, and supported as this one. Review collected by and hosted on G2.com.

I imagine the areas of improvement could be in the PayPal integrations. PayPal is such a pain to deal with when a company uses it for more than just ecommerce. For example, an ecommerce company that (a) accepts PayPal but also (b) pays subscriptions from it. But that's not really a Bookkeep problem, as it's an odd pseudo-bank and merchant combined. Review collected by and hosted on G2.com.

The user interface for this program is so clean and simple. It doesn't try to do everything and isn't constantly pitching you sales of other products. It does what it does, very well, better than any other software. Review collected by and hosted on G2.com.

There are no downsides to Bookkeep. It works Review collected by and hosted on G2.com.

Bookkeep has been a time saver for us as it posts and reconciles the revenues and payments as we are going to target $30 Mn. in revenues Bookkeep will help us scale this without any additional efforts. Review collected by and hosted on G2.com.

The pricing seems to be pretty high it would be much better if this can be reduced for growing ECommerce brands. Review collected by and hosted on G2.com.

Bookkeep has been very easy to use over the last few years. We have run into issues, but they have always been due to the app we are connecting to, or we had a wrong configuration. The Bookkeep chat support has been amazing each and everytime. They not only are responsive, but will fix your problem and then ask to do the next few steps with/for you to get you back up and running quickly. Love the service. Review collected by and hosted on G2.com.

The only thing I can think of is they don't integrate with some apps that our clients use. The compatible list is constantly growing so this issue is less and less relevent. Review collected by and hosted on G2.com.

Bookkeep has fantastic customer support. Every person that I have spoken with has gone above and beyond to make sure that I have a clear understanding of the implementation and processes, they provide one-on-one support for integration to avoid any potential snags, and it works with so many sales channels that are otherwise a challenge to retrieve information from. The daily JEs into QBO do the work for me, so it really is the easiest solution out there. I was able to import historical data back over a year. Review collected by and hosted on G2.com.

I was on a time crunch (which isn't their fault) but I would have preferred to get things setup prior to the free trial ending. This isn't even really a negative bc they want to make sure that everyone who uses the platform is getting the best results, so they have a standard practice. Review collected by and hosted on G2.com.

The support chat is really helpful whenever you have an integration issue. There is also lots of support articles and training provided for free. It is clear and easy to use. Review collected by and hosted on G2.com.

I think how the clearing accounts are used can be a bit messy when it comes time to reconcile them based on how the data syncs over. Review collected by and hosted on G2.com.

Everything, but as a Canadian, it is Gaap (accrual accounting) compliant for both sales and payment posting, it posts sales taxes correctly for QBO tax module, and you can repost if you have made an error in mapping.

Icing on the cake is the exceptional customer service team! Its a must use for any of my square/shopify clients. Review collected by and hosted on G2.com.

Nothing, if I had to find something then it would be ...

sometimes, the UI for mapping seems squished i you are on a small screen. But that is so negligible compared to other apps. Its an all-round winner for me. Review collected by and hosted on G2.com.

Bookkeep streamlines the Square entries for our clients who use it daily, and does so reliably. The integration tion is stable, and it was intuitive to implement. I was really impressed with the detailed JE setups. The customer support has been excellent. Bookkeep has relieved the worry around having to enter dozens of transactions manually, and getting them right. It has also freed up staff time for more valuable tasks! Review collected by and hosted on G2.com.

None, except perhaps that it doesn't integrate with Team Unify or Veevart. The do take suggestions for integrations. Review collected by and hosted on G2.com.

I was able to communicate professionally and timely with the people of Bookkeep to make numerous things happen so that we could develop a new process for our clients. We didn't think we would ever find another way of inputting this data and Bookkeep made it so easy to use, communicate about, and implement. The customer service was beyond expectations. Review collected by and hosted on G2.com.

Nothing comes to mind regarding what I did not like about using this company Review collected by and hosted on G2.com.

There is no risk for double entry and the customer support is immediate, attentive to detail, and continues to work on your account until all connections are successful and productive. Review collected by and hosted on G2.com.

Absolutely nothing! They are working daily to integrate more sales platforms. Bookkeep has soared above their competition in all areas of e-commerce reporting. Review collected by and hosted on G2.com.