Booking.com for Business Pros and Cons

We have been using booking.com for Business for over a year. Implementing the system company-wide and assigning new users and roles was very easy. We use booking.com almost every 2 weeks. We can manage our travel expenses easily as booking.com integrates with our Google Workspace. Overall we are very pleased with the website. It is easy to search and find the properties, read user reviews and complete the booking. Filters are easy to use. We had interacted multiple times with their customer service team, they are very knowledgeable and courteous. Review collected by and hosted on G2.com.

Cancellation and refund are tricky. Although they provide refunds, last-minute cancellations will result in NIL refunds. Also, I guess they do not have any real-time availability checking mechanism. Sometimes they accept a booking, but the property would have already bookedout. That needs to be sorted out. Review collected by and hosted on G2.com.

Lots of properties but very difficult to search Review collected by and hosted on G2.com.

No property safety or business frinedly score, Buggy website, no AI enabled search just dumps a bunch of properties, was not able to delete my account hence wondering if they are GDPR compliant as thats a requirement for Euro business Review collected by and hosted on G2.com.

The best thing about booking.com for business is that I get GST input return which a normal customer doesn't get. This helps me in saving money while paying my taxes and consider my expenses at the same time. Review collected by and hosted on G2.com.

The rates can be better than other flight booking websites. While the other hotel booking etc is fine. Also introducing more coupons and offers would be so great. Review collected by and hosted on G2.com.

Booking.com for business is very easy to use..We receive updates regulary via emails & sms. This helps us boost our business Review collected by and hosted on G2.com.

There is no fee charged by the customers in case of cancellation of a booking. We keep the room booked and do not take any other booking but in case guest cancels then its a loss for us Review collected by and hosted on G2.com.

Find best hotel rates in 3 clicks, I can manage business travel expenses in simple way through booking.com for business Review collected by and hosted on G2.com.

Currency Exchange rates are changed automatically based on IP address and it's not my preferred selection. Please fix this issue asked show default price in USD. Review collected by and hosted on G2.com.

It is simple to use, provides a vast array of options for any service, and aids in budgeting, "Booking" it considered as largest platform for booking hotels, along with enticing discounts. With your phone, you can quickly and at the best price reserve a room. Review collected by and hosted on G2.com.

It's challenging to make a reservation in advance during the holidays because of the prices. Additionally, they have high taxes, which you receive after about a month if you opt to have your customers pay through their website. It's safe, but high taxes. Review collected by and hosted on G2.com.

It has variety of option and no advance payment booking is best option Review collected by and hosted on G2.com.

UI needs enhancement. Customer service is delayed. Review collected by and hosted on G2.com.

The best part of this tool is the booking.com conditions and rates for accomodations. ou can merge your booking.com discount percentage into this one, and manage personal profile and business. Review collected by and hosted on G2.com.

If you don't introduce your employees information there, you can't ask for a business trip. It is a little anoying when you have more than 50 employees and you need to put their information in one day. ALso, whan you book a hotel, for business purpose, you don't have the option for pay in advance. This is also very anoying bevause most part of the time your employees don't want to pay the hotel, and you need to contact the hotel to ask for the authorization form. You spend a lot of tima and effort in this process. Review collected by and hosted on G2.com.

Cancellation policies and taxes are transparent. Ease of use. Reliable Review collected by and hosted on G2.com.

Not much negative reviews. Overall price could be discounted at some cases. Review collected by and hosted on G2.com.

Booking.com is one of the best platforms to sell your rooms online, an accessible platform, can be managed easily for rates, inventory, and content . Our team can reply to customers' requests and requirements, billing for invoices can be loaded through the platform effeciently . Analysis and reports are some of the best tools on the site, as you can track your sales statistics, booking window information, guest review scores and find positive reviews and areas that need improvements. You know your position within your competitive market. The support team is sorting out issues but can take a few days to process your requirements. Review collected by and hosted on G2.com.

The main issue with the platform is the finance team; they can't well track the monthly payment. Even though transfers are already forward and proven for the price paid, they still require proof for costs. Also, with the start of Covide 19, they started reducing some features in the platform like competition analysis which was very supportive and helpful for family-owned hotels. Customer service takes a long time to respond to business owners and suppliers. Review collected by and hosted on G2.com.