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Bókun Reviews & Product Details

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bókun?

Bókun is the all-in-one OTA software that makes managing bookings and inventory a breeze. Whether you're a tour operator or a travel agency, Bókun helps you connect with global partners, streamline operations, and grow your business.

Highly Recommended Review collected by and hosted on G2.com.

What do you dislike about Bókun?

Make it more user-friendly and The guide andf option provides religion languages, which makes them more useful and easy to understand. Review collected by and hosted on G2.com.

What problems is Bókun solving and how is that benefiting you?

The product is really amazing, but the initial stage is a little bit difficult. Review collected by and hosted on G2.com.

Bókun Overview

What is Bókun?

Bókun is the leading booking management technology and reservation software built specifically for tours and activities operators. >Get your tour business online Bookable one-click website generator. >Sell through more online travel agents (OTA's) Connections include Viator & Get Your Guide. >Manage your tour inventory in one system Avoid double bookings & sell as close to your tour as you like. >Sell your tours through more resellers Over $59 million worth of bookings made through our reseller marketplace in the last 12 months. >Owned by Tripadvisor - gain confidence in the platform. We're here to stay. Pull in your Tripadvisor reviews & easily connect with other Tripadvisor websites such as Viator. >Ready to expand your online presence and generate more bookings? Visit our website (link below) to get instant access to our 14 day free trial.

Bókun Details
Discussions
Bókun Community
Languages Supported
English
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Product Description

The only online booking software you need to manage your tours and activities. Bokun is the leading booking management technology and reservation software built specifically for tours and activities operators. An all-in-one software solution including: bookable website widgets, online booking engine, connections with dozens of OTA's, channel management, inventory & resource management, exclusive B2B marketplace, website builder and robust reporting.


Seller Details
Year Founded
2009
HQ Location
New York, New York
LinkedIn® Page
www.linkedin.com
5,903 employees on LinkedIn®
Ownership
NASDAQ:TRIP
Total Revenue (USD mm)
$604
Description

Two week free trial (no credit card required).


Samuel J.
SJ
Overview Provided by:
Bókun is the only tour booking software you need to manage your tours and activities.

Recent Bókun Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"My experience was very pleasant"
Automated confirmation was a game changer
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Highly Recommended OTA platform"
Bókun is the all-in-one OTA software that makes managing bookings and inventory a breeze. Whether you're a tour operator or a travel agency, Bókun ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"review"
Centralized Booking Management Customizable Experiences eal Time Availability and Pricing
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Bókun Media

Bókun Demo - Booking calendar
Adding in offline bookings is simple with our intuitive UI.
Bókun Demo - B2B marketplace
Connect with resellers to generate more bookings. Over $59 million worth of bookings have been made through our resellers in the last 12 months.
Bókun Demo - One-click website
Don't have a website? We can get you online with a bookable website in a single click.
Bókun Demo - Bookable widgets
Already online? Simply embed our bookable widgets to make your website bookable.
Answer a few questions to help the Bókun community
Have you used Bókun before?
Yes

17 out of 18 Total Reviews for Bókun

4.7 out of 5
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17 out of 18 Total Reviews for Bókun
4.7 out of 5
17 out of 18 Total Reviews for Bókun
4.7 out of 5

Overall Review Sentiment for BókunQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Aleksandr M.
AM
Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bókun?

It iease to implement. It includes a wide range of online travel agencies and distribution channels. Allows to do deep analysis of the data. Beautiful, customizable user-friendly interface. It helps businesses manage bookings and operations efficiently without needing advanced technical skills. The platform offers customizable booking widgets that can be easily embedded into websites, enabling seamless online booking experiences for customers. Pretty simple integration with 3rd-party products. In terms of company goals the frequency of use can be: daily, weekly, monthly Review collected by and hosted on G2.com.

What do you dislike about Bókun?

1) Bókun charges a commission-based fee for bookings made through their distribution network, which might be a drawback for operators with high volumes of bookings, as costs can add up over time.

2) Depending on the plan, the level of customer support may be limited. Some users have reported that responses from the support team can be slow, which could be problematic if urgent issues arise.

3) The mobile app experience isn’t as robust as the desktop version, which could be a drawback for operators who rely heavily on mobile devices to manage their business on the go. Review collected by and hosted on G2.com.

What problems is Bókun solving and how is that benefiting you?

I control the quanity and he priority of the tours. So if i see that tour get good engagement and the anither is not, so I can compare and improve the second one. And it could be on the any level. It helps to imrove sales funnel, and conversion in terms of advertising. Review collected by and hosted on G2.com.

Hamed M.
HM
Integration System Operator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bókun?

Cooperation and teamwork to build trust. Review collected by and hosted on G2.com.

What do you dislike about Bókun?

Spread to all classes and governance for us. Review collected by and hosted on G2.com.

What problems is Bókun solving and how is that benefiting you?

Easy and smooth Review collected by and hosted on G2.com.

Dimitrije J.
DJ
Founder and General Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Bókun?

24h available chat and good ideas for better conection with travelers and OTAs Review collected by and hosted on G2.com.

What do you dislike about Bókun?

Tours set up steps. I find it a little bit old feshion and boring. Other platforms do it better and easier and it would be good to offer text editing. Review collected by and hosted on G2.com.

What problems is Bókun solving and how is that benefiting you?

Every issue was solving very easy and on time. Thanks to that I preprare my profile better for potencila cutumers and parners and save time for next tasks... Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Bókun?

Centralized Booking Management Customizable Experiences eal Time Availability and Pricing Review collected by and hosted on G2.com.

What do you dislike about Bókun?

Limited Customization Options Customer Support Response Time Review collected by and hosted on G2.com.

What problems is Bókun solving and how is that benefiting you?

Increased Sales Opportunities: By integrating with numerous online travel agencies OTAs and allowing for easy upselling and cross-selling of products Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bókun?

Automated confirmation was a game changer Review collected by and hosted on G2.com.

What do you dislike about Bókun?

Honestly nothing I dislike it was very helpful Review collected by and hosted on G2.com.

What problems is Bókun solving and how is that benefiting you?

The double bookings was a major issue as well as sending confermations individually. Review collected by and hosted on G2.com.

Jacqueline B.
JB
Sales Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Bókun?

The best that I like is the way the platform is set up, even if you are not a tech person you can still using it. And their Help assistance is great. Review collected by and hosted on G2.com.

What do you dislike about Bókun?

From me I dont have anything to mention as it has been working great Review collected by and hosted on G2.com.

What problems is Bókun solving and how is that benefiting you?

Availability and API connectivity with OTAS Review collected by and hosted on G2.com.

BV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Bókun?

Ease of navigation

Ease of implementation

Ease of integration Review collected by and hosted on G2.com.

What do you dislike about Bókun?

I do not think of any dislikes towards bokun Review collected by and hosted on G2.com.

What problems is Bókun solving and how is that benefiting you?

Ease of access to web development and protfolio access Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bókun?

I absolutely love the wide range of products and suppliers available on Bokun marketplace. The team are wonderfully supportive and always answer any queries which is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Bókun?

Being unable to export supplier information or see the XML information which means a lot of frequent mismatches. If we could export information or see the XML, we could self serve! Review collected by and hosted on G2.com.

What problems is Bókun solving and how is that benefiting you?

Bokun solves the issue of availability and stop sales for popular product. This is the main use for us of Bokun. It is also simple as all product once connected is easily managed. Review collected by and hosted on G2.com.

Ali E.
AE
Business Development Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bókun?

It makes it easy to book trips, the signing up ptocess is not hard at all. Review collected by and hosted on G2.com.

What do you dislike about Bókun?

the amount of ads sent to the email after signing up Review collected by and hosted on G2.com.

What problems is Bókun solving and how is that benefiting you?

It solves problems like visiting and planing to see views of the world, not much of a benefit for me personally but many say it makes their trip easier Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bókun?

Super flexible structure, almost anything can be done

Very well executed marketplace Review collected by and hosted on G2.com.

What do you dislike about Bókun?

Pricing structures are complex and UX is not well resolved

Reseller shouldnt pay 1,5% to get an API Key Review collected by and hosted on G2.com.

What problems is Bókun solving and how is that benefiting you?

Bokun helps us providing a distribution API that we can connect to and provide Bokun services to our clients.

Also it's useful because we don't have a product upload module, so we refer clients to them when we are requested this feature. Review collected by and hosted on G2.com.