The ease with which packs can be prepared, amended and published, compared to other board pack software providers. Support staff are also friendly and quick to respond to queries and questions. Review collected by and hosted on G2.com.
Cannot think of any particular drawbacks. Review collected by and hosted on G2.com.
121 out of 122 Total Reviews for Board Intelligence
Overall Review Sentiment for Board Intelligence
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Board Intelligence has been a game changer for our business. We use to build and distribute Board materials through PDF. This has saved time and built capacity in my Cosec Team, saved review time with the Boards and increased our effectiveness. BI dedicated a team and trainers to help launch the product in our business. There is a constant support team availbale 24/7. This has become a crucial and daily tool of our team. Review collected by and hosted on G2.com.
We have a highly bespoke business. BI is helpful in consulting us in road map of development and taken on board our suggestions. In the three years we have used the product, the only significant issue was a backend reporting. We had a unique request that could not be met in the reporting avialbale. BI took this on board and are considering as part of development. Review collected by and hosted on G2.com.
The system is user friendly from an admin user perspective. It present information clearly to the users and allows a large amount of storage for past information to be accessed.
They have developed it over the years and the use of adding your own columns on agendas has been really beneficial for us.
Customer support is always really responsive, if I email with a query I will be waiting no longer than 30minutes for a response and the issue is always rectified. Review collected by and hosted on G2.com.
I think a few more shortcuts could be used when preparing agendas to make the process faster, we also struggle with printing certain pages from our downloaded PDF packs which means we have to log into BIQ every time we want to print a specific paper. Review collected by and hosted on G2.com.
I am an administrator for a board support team and this platform has made my job relatively easier. I like that it's fairly streamlined and allows us to circulate reminders with ease. It also gives you a big picture view of all bookcases a single contact is attached to which is very helpful. Their support team and customer service is excellent and very responsive which makes ironing out kinks quicker than most programs. Review collected by and hosted on G2.com.
I wish they would show the date last modified on the board packs and allow us to have more control within the onboarding process. There are some clients who have their complaints but I feel that it is an overall useful tool. Review collected by and hosted on G2.com.
The most efficient support team I have ever experienced. Queries are addressed in a short timeframe and very efficiently.
Overall, BI is a user-friendly platform providing a great opportunity for commissioning papers directly via the platform, avoiding multiple emails and follow-ups for CoSecs. It's also very helpful to have report templates available within BI, and we are actively using these templates for reports throughout boards to have an aligned approach. Review collected by and hosted on G2.com.
It would be helpful to have opportunity of having automatically generated sub-section contents to have a more clear shift between the report and its appendicies in a same manner as we can currently have for sections. Review collected by and hosted on G2.com.
Since joining Board Intelligence I have saved hours of time in my job as a PA collating Board and Committee packs. The system is very intuitive and simple to use. It is great in meeting when I want to send messages to the Chair if they have for example missed an agenda item and I can just send them a message through the system. I would highly recommend this system.
The customer service is extremely speedy too. If I have ever sent a query to the customer service inbox I usually receive a reply within the hour. Review collected by and hosted on G2.com.
There is nothing to dislike about the system. It is fantastic. Review collected by and hosted on G2.com.
The Board Intelligence team has been consistently helpful, responsive, and highly knowledgeable. Their expertise and insight have been invaluable, demonstrating a deep understanding of the needs and challenges we face. Their support has been timely and well thought out, and it's clear they are highly skilled at what they do. Whether addressing complex queries or providing guidance, the team’s professionalism and talent truly stand out. Review collected by and hosted on G2.com.
I have nothing to say on this part as I only had a great experience with the BI team. Review collected by and hosted on G2.com.
It's very easy to upload papers for the staff team and really intuitive and easy to use platform for board members who have all their board papers in one place over time, along with the notes they have made. Review collected by and hosted on G2.com.
Important to choose how long to stay logged in (as the default is, for security reasons, quite short) but a very second order issue. Review collected by and hosted on G2.com.
Board Intelligence provides an excellent, professional looking platform for loading and distributiong board papers. It is easy to use from start to finish, the board agenda is very intuitive and makes planning a breeze. The upload of papers is easy and quick with the ability to set permissions to specific board members while keeping confidential papers at a need to know basis is quick and simple. The annotation function is a very handy feature for board members to share comments.
In terms of support, it is first class! all support requests have been answered in an extremely quick and professional manner.
All in all Board Intelligence is a very capable system with a great team supporting it. Review collected by and hosted on G2.com.
I do not have any negative comments at this stage. Review collected by and hosted on G2.com.
The most recent upgrade to Board Intelligence failed on my old MacBook. However, instead of just disregarding this and telling me just to upgrade, the team at Board Intelligence worked with me to get it working again.
They have done so and I am very grateful for their time and patience with me to get it working again. Review collected by and hosted on G2.com.
At present, I have not found anything that is a particular challenge which is why the failure of my MacBook to be able to open the upgrade was so frustrating - it was like mssing a familiar friend. Review collected by and hosted on G2.com.
It is simple to create and copy agendas, upload documents and create easy to navigate meeting packs for the Board. Review collected by and hosted on G2.com.
No real downsides but it would be great it was easier to track who has read what. Review collected by and hosted on G2.com.
