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BlueConic Reviews & Product Details - Page 2

BlueConic Overview

What is BlueConic?

BlueConic, the leading pure-play customer data platform, liberates companies’ first-party data from disparate systems and makes it accessible wherever and whenever it is required to transform customer relationships and drive business growth. Over 350 companies worldwide, including Forbes, Heineken, Michelin, Telia Company, and VF Corp, use BlueConic to unify data into persistent, individual-level profiles and then activate it across customer touchpoints and systems in support of a wide range of growth-focused initiatives, including customer lifecycle orchestration, modeling and analytics, digital products and experiences, audience-based monetization, and more. BlueConic is a global company with offices in the US and Europe.

BlueConic Details
Languages Supported
English
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Product Description

BlueConic is a customer data platform that harnesses the data required to power the recognition of an individual at each interaction, and then synchronizes their intent across the marketing ecosystem.


Seller Details
Seller
BlueConic
Year Founded
2010
HQ Location
Boston, Massachusetts
Twitter
@blueconic
2,335 Twitter followers
LinkedIn® Page
www.linkedin.com
180 employees on LinkedIn®

AC
Overview Provided by:

Recent BlueConic Reviews

Johan D.
JD
Johan D.Mid-Market (51-1000 emp.)
4.5 out of 5
"Creating actionable insights to turn engagement into subscriptions"
Blueconic allows to easily create insights that can immediately be used as triggers for actions (both inside the platform as in connected platforms...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Excellent pure-play CDP to gather and activate your customer data"
Very understandable UI, possibility to connect with in essention all systems, fully in control of data modelling with AI Workbench.
SM
Sarah M.Enterprise (> 1000 emp.)
5.0 out of 5
"Excellent CDP for scaled brands"
- Support and Product teams are consistently responsive and helpful - Exceptional segmentation capabilities - Strong suite of martech connections...
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BlueConic Media

BlueConic Demo - Unified customer profiles
Import data from all your different systems and sources to build comprehensive profiles of your customers and prospects. Built-in data hygiene, identity resolution, and consent management capabilities ensure profiles are accurate and privacy-compliant when business teams use them for segmentation...
BlueConic Demo - Lifecycle orchestration
Deliver valuable and personalized customer experiences in which all interactions across all channels are an explicit response to who the individual is and where they are on their unique journey. A suite of native activation capabilities and external connections enable you to deliver the experienc...
BlueConic Demo - Multi-dimensional segmentation
Eliminate the need for manual list pulls and inefficient hands-offs between teams for segmentation. Business users can build their own multi-dimensional segments in a matter of minutes and watch them update dynamically as profiles enter and exit in real time. Once defined, users can instantly act...
BlueConic Demo - Predictive modeling and analytics
Reduce the distance between customer insight generation and activation. The platform’s AI Workbench reduces the burden on analytics and data science teams while increasing the agility of business teams to take action on the insights gained from modeling outputs. Enrich profiles with up-to-the-min...
BlueConic Demo - Consent management
Capture and store consent in unified profiles to adhere to each customer’s explicit privacy preferences in accordance with their legislation zone. Depending on each individual’s consent status, profiles are activated or suppressed across channels and systems for marketing and other purposes.
BlueConic Demo - Data Clean Rooms
Facilitate second-party data sharing in a neutral, secure, and privacy-safe environment. Segmentation, modeling, and analytics capabilities inside the clean room enable you to uncover new insights about shared audiences, measure marketing effect on shared audiences, and activate lookalike audienc...
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Video Reviews

15 BlueConic Reviews

4.4 out of 5
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15 BlueConic Reviews
4.4 out of 5
15 BlueConic Reviews
4.4 out of 5

BlueConic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BlueConicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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ES
Manager, Digital Marketing and Content
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BlueConic?

We like best that we can capture data and learn more about our fans and customers. Also, we love all the integrations that blueconic provides. the one we use most often is mailchimp. This allows us to import data about consumers and send them emails with certain properties. Also, this allows us to collect data, which can help from an advertising standpoint in both sales and paid digital advertising. Blueconic allows us to learn so much. We also use blueconic on our websites to serve messages via marketing tools in a variety of ways. We use the lightbox, toasters and notification bars on all of our websites to tell customers about sales, important information or to sign up for emails. Also, we use it on our websites for content takeover. Review collected by and hosted on G2.com.

What do you dislike about BlueConic?

We don't like that sometimes the integrations do not work. Also, when we reach out to customer service, sometimes it takes a while for the solution to be found and fixed. Review collected by and hosted on G2.com.

What problems is BlueConic solving and how is that benefiting you?

We are solving the problem of serving messages to our consumers or fans and we are also able to gain valuable information and data about people who are visiting our site or purchasing from us. It makes it easy to house all of our data in one place and integrate it with other applications. It integrates nicely and is easily transferable. We can also pull reports easily to share data internally or with externally partners. Review collected by and hosted on G2.com.

Justin B.
JB
Vendor Relations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Verified User in Management Consulting
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BlueConic?

From a Customer Data Platform perspective, BlueConic does a great job of unifying customer profiles for segmentation and gives the ability to create a 360 degree view of both current clients/customers and prospects within one single view.

Being able to access a 360 degree view of my target clients and prospects helps me to better message offers. Review collected by and hosted on G2.com.

What do you dislike about BlueConic?

Some of the analytics capabilities could be expanded out to produce a wider range of reports. Review collected by and hosted on G2.com.

What problems is BlueConic solving and how is that benefiting you?

The ability to truly understand customer profiles is priceless from a segmentation and marketing standpoint. Review collected by and hosted on G2.com.

Trevor P.
TP
Senior Marketing Technologist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BlueConic?

BlueConic's technology and interface is second to none. They excel at taking potentially difficult tasks and making them easy for users to accomplish without having to stretch the platform's limits or reach out to customer support. The way BlueConic integrates with websites almost seems like magic; by placing a single tag you're able to track almost everything and deploy website personalization. It's one of the most powerful and flexible data tools we've used. Review collected by and hosted on G2.com.

What do you dislike about BlueConic?

Right now, there's no ability to view metadata about the profile data, such as date created or updated, which would be a very valuable benefit. In order to track the necessary data, you sometimes have to get creative with the profile attributes part of the tool, which can become a tangled mess if you're not careful. Review collected by and hosted on G2.com.

Recommendations to others considering BlueConic:

BlueConic is definitely a leader in the CDP and marketing data space. After looking at several similar tools they stood apart due to the tools intuitiveness and power, along with their great customer support. Review collected by and hosted on G2.com.

What problems is BlueConic solving and how is that benefiting you?

We're using BlueConic to create a centralized database of our users that is accessible to all of our other marketing tools. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BlueConic?

Data visualization, segmentation count estimation, connections to 3rd parties Review collected by and hosted on G2.com.

What do you dislike about BlueConic?

Not as easy to create personalization on my site as my CMS and not as easy to create personalization in email as my email distribution system, but the behavior data for the personalization is still very much worthwhile. Review collected by and hosted on G2.com.

Recommendations to others considering BlueConic:

Ask about the meanings and possibilities of fields and how the info will be treated when profiles merge. Test connections well. Review collected by and hosted on G2.com.

What problems is BlueConic solving and how is that benefiting you?

Data visualization was impossible before. We had no idea when we wanted to come up with a segment if it would be statistically significant for the effort. Review collected by and hosted on G2.com.