BHN Rewards (formerly Rybbon) Pros and Cons

I like how easy it is to use the software in general. Using it often wasn't difficult like some other sofwares and integrating it into a daily work flow has its benefits. Review collected by and hosted on G2.com.

Customer support could be a bit better here. There have been some issues Review collected by and hosted on G2.com.

Technically it works, and they do refund unused gift cards. I've connected lots of services to this, including Zapier, Intercom, Qualtrics all work as intended. Now these integrations require the annual Review collected by and hosted on G2.com.

Since BHN rewards took over they've slowly made the product worse. they now require an annual subscription to use any integration.

If you want to upgrade, they require you to "request a quote" at this point, a salesperson emails you and calls you as though you've never used the product before.

This is a company that facilitates smooth client experience, but everything I see from BHN is that they are money hungary Review collected by and hosted on G2.com.

It's easy to use when you want to send digital gift cards to internal team members or externally. Review collected by and hosted on G2.com.

I don't have any feedback for what I dislike Review collected by and hosted on G2.com.

I appreciate again the simplicity involved and the directness it was easy to choose what I wanted and a easy to access my rewards. Review collected by and hosted on G2.com.

There should be options made avaible. It's nothing really that stood out except for this simplicity. Review collected by and hosted on G2.com.

Very easy to use, and big selection especially when sending rewards to team members and clients. The refund for unused rewards is helpful. Review collected by and hosted on G2.com.

Nothing at this time! It's user friendly Review collected by and hosted on G2.com.

Good all in one solution for digital rewards.

Everything went smoothly. Happy. Review collected by and hosted on G2.com.

Nothing stood out as a negative. Experience was good. So nothing was disliked. Review collected by and hosted on G2.com.

I like the value I gain from using BHN rewards. Review collected by and hosted on G2.com.

I hardly dislike anything about it. It is created very well. Review collected by and hosted on G2.com.

Helpful rewards platform, solid UI allows for easy use. Review collected by and hosted on G2.com.

Learning curve can be challenging as community is not as established Review collected by and hosted on G2.com.

The reporting and tracking functions. It makes it simple for us to track sending incentives out to our respondents, we can see if the email was sent, delivered, opened, and claimed. This makes tracking payments quick and easy. Review collected by and hosted on G2.com.

Not applicable. We are happy with all the BHN services. Review collected by and hosted on G2.com.

I like that it's instant rewards, and that there is a decent selection of rewards, including wildly appealing ones like Master Card and Amazon. I like that the reward catalogue can be shown through an API. Review collected by and hosted on G2.com.

We use Canadian Dollars, and having everything function as US Dollars causes us extra work and inaccurate budgets as by the time the funds are loaded in, the currency exchange range isn't the same.

I would also like to be able to set Master Card first in our catalogue of rewards instead of it showing up in alphabetical order.

I would like to see bilingual fields, as we are currently stuck having titles with English/French barely fitting in the character limit. Review collected by and hosted on G2.com.