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BHN Rewards (formerly Rybbon) Reviews & Product Details

BHN Rewards (formerly Rybbon) Overview

What is BHN Rewards (formerly Rybbon)?

Easily send e-gift cards and Visa/MasterCard by email. Personalize the gift experience. Manage multiple programs with a clear picture of gifts and expenses. Get 100% refunds on unclaimed gifts. Rybbon easily plugs into Marketo, HubSpot and SurveyMonkey. You can get started in minutes without IT or API coding.

BHN Rewards (formerly Rybbon) Details
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Product Description

Easily send e-gift cards and Visa/MasterCard by email. Personalize the gift experience. Manage multiple programs with a clear picture of gifts and expenses. Get 100% refunds on unclaimed gifts. Rybbon easily plugs into Marketo, HubSpot and SurveyMonkey. You can get started in minutes without IT or API coding.


Seller Details
HQ Location
Pleasanton, California, United States
LinkedIn® Page
www.linkedin.com
2,730 employees on LinkedIn®
Description

Blackhawk Network (BHN) delivers branded payment solutions through the prepaid products, technologies and network that connect brands and people. We collaborate with our partners to innovate, translating market trends in branded payments to increase reach, loyalty, and revenue. We reliably execute security-minded solutions worldwide. Join us as we shape the future of global branded payments. Learn more at BHN.com.


Jignesh S.
JS
Overview Provided by:
Head of Integrated Incentives at Blackhawk. Formerly CEO @ Rybbon, acquired by Blackhawk.

Recent BHN Rewards (formerly Rybbon) Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Facilitates the delivery of rewards"
To build long-lasting relationships with customers and improve brand perception, our agency uses different strategies, and one of them is to offer ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great selection of rewards as well as great customer service."
Any rewards that are not claimed are automatically refunded.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Boost your sales by giving a small incentive"
We use BHN Rewards for promotional campaigns, when customers need an extra incentive to make a purchase. Also to motivate customers to leave feedba...
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BHN Rewards (formerly Rybbon) Media

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109 BHN Rewards (formerly Rybbon) Reviews

4.5 out of 5
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109 BHN Rewards (formerly Rybbon) Reviews
4.5 out of 5
109 BHN Rewards (formerly Rybbon) Reviews
4.5 out of 5

BHN Rewards (formerly Rybbon) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BHN Rewards (formerly Rybbon)Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Amy M.
AM
Research Associate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BHN Rewards (formerly Rybbon)?

How easy it is to use, how our company gets a refund from unclaimed rewards, and how it integrates with our survey platform. Customer support is quick to respond. It also has saved so much time. We used to manually send gift cards and the time it took to do that was insane. BHN Rewards has cut our time by 3/4. I could go on and on. It's just a great tool. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

I can't really think of anything I don't like. I would, however like to see more graphic options that could be used on the email the particpants receive. I don't care of the "package" graphic. Review collected by and hosted on G2.com.

What problems is BHN Rewards (formerly Rybbon) solving and how is that benefiting you?

It is solving how much time I used to spend on sending out thousands of rewards. Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about BHN Rewards (formerly Rybbon)?

I like that I can provide a gift card to our teams globally which can be very difficult without a platform such as BHN Rewards. I can pick from a variety of cards and currencies. BHN also now allows us to scedule rewards which is very helpful when sending out lunch credits to global teams. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Soemthing I find difficult about BHN is that I have to create a whole seperate campaign each time I send a different amount out. It would be helpful to be able to choose different amounts in the same campaign. Review collected by and hosted on G2.com.

What problems is BHN Rewards (formerly Rybbon) solving and how is that benefiting you?

BHN Rewards is solving our problem on how to administer rewards and incentives globally. As a global company it can ben difficult to find a way to send gift cards across the world. This platform helps to streamline the task and allows us to send cards to everyone from one app. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BHN Rewards (formerly Rybbon)?

To build long-lasting relationships with customers and improve brand perception, our agency uses different strategies, and one of them is to offer incentives. BHN Rewards makes it easy to deliver and track these incentives, allows you to set an expiration time for the rewards and recover all of those that were not redeemed. This way, losses are reduced and the ROI of the campaigns is increased. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

There are few integrations with marketing and sales platforms, you have to use Zapier to expand the range of options, and it is an extra cost. I would like to see the BHN Rewards platform expand its catalog of integrations. Review collected by and hosted on G2.com.

What problems is BHN Rewards (formerly Rybbon) solving and how is that benefiting you?

It is a platform that is quick to implement and easy to manage. We have detailed control over the rewards delivered, and I can also customize the message that the client will receive, giving a personalized touch to each incentive. It has helped us improve the perception of brands and give consumers that little push to buy. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BHN Rewards (formerly Rybbon)?

We use BHN Rewards for promotional campaigns, when customers need an extra incentive to make a purchase. Also to motivate customers to leave feedback, it integrates well with SurveyMonkey and Marketo. Overall, the platform is easy to use and it is possible to track the rewards you give out. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

You can't always be giving out incentives, so their use is limited to seasons or not, everything depends on the market you are working in, I would say that is the negative side of this tool. Review collected by and hosted on G2.com.

What problems is BHN Rewards (formerly Rybbon) solving and how is that benefiting you?

We have clients who are in very competitive industries and as part of our strategy to achieve sales, conversions or leads, we have integrated BHN Rewards. Logistically, it makes it easier for us to deliver incentives, which we offer in our promotional campaigns to gain clients or subscribers. In addition, this tool integrates very well with our other survey and email delivery tools. Review collected by and hosted on G2.com.

Ein H.
EH
Account Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BHN Rewards (formerly Rybbon)?

Because BHN has so many options, it's a one stop shop for some like myself who hates shopping and browsing. You get in, you pick what you want, and send it off - everyone's happy. Simple is always better when shopping and it's hard to beat BHN for what they offer in options, simplicity of use, and aesthetic of site. Additionally, whenever I've had issues with the site, their Customer Support is super simple and doesn't feel too automated. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Personally, I am not a huge shopper so seeing so many options is a bit draining. BUT, that is also a thing I like so that I can keep it fresh every time I use BHN Rewards. Review collected by and hosted on G2.com.

What problems is BHN Rewards (formerly Rybbon) solving and how is that benefiting you?

Keeping everyone happy in a way that is quick and simple. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BHN Rewards (formerly Rybbon)?

I love its API connection with Qualtrics. I love that we can reward survey respondents worldwide and their support is very responsive and gets back to me quickly. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Sometimes there is a short lag time for BHN to recognize surveys created in Qualtics, as well as sometimes a short lag time for the link to Qualtrics to work. Review collected by and hosted on G2.com.

What problems is BHN Rewards (formerly Rybbon) solving and how is that benefiting you?

Assisting with setting up campaigns as well as creating an account where other departments can use it and use their own budget rather than our department having to divvy up the invoice on our end. Review collected by and hosted on G2.com.

AB
Faculty
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about BHN Rewards (formerly Rybbon)?

It is well respected and trusted, it is easy to use it can be used frequently, it is easy to implement, and it integrates with business outcomes, it has a few cool features, the customer support is okay Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Nothing as such, I haven't found anything to dislike Review collected by and hosted on G2.com.

What problems is BHN Rewards (formerly Rybbon) solving and how is that benefiting you?

BHN Rewards help in spreading brand awareness. It helps solve the information asymmetry problem between the buyer and the seller. It helps me to get gift cards from merchants of choice. Review collected by and hosted on G2.com.

Zachary L.
ZL
President and CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BHN Rewards (formerly Rybbon)?

When launching a new marketing campaign we needed a way to incentivize folks in our target market for real industry feedback and this was an excellent way to get digital traffic in the door. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Processing and other fees along the way. Review collected by and hosted on G2.com.

What problems is BHN Rewards (formerly Rybbon) solving and how is that benefiting you?

Lack of digital traffic to help us beta test a new program we were launching. Helped us get real time user data for continuous process improvement. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BHN Rewards (formerly Rybbon)?

Any rewards that are not claimed are automatically refunded. Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Sometimes it is a bit bothersome to track down the PO I used once I get a refund. Review collected by and hosted on G2.com.

What problems is BHN Rewards (formerly Rybbon) solving and how is that benefiting you?

It is helpful when we need to send rewards to clients or our own employees. Review collected by and hosted on G2.com.

Alex J.
AJ
Field Services Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BHN Rewards (formerly Rybbon)?

I like how they help businesses grow using powerful rewards programs that are accessible at any level Review collected by and hosted on G2.com.

What do you dislike about BHN Rewards (formerly Rybbon)?

Nothing isn't there to no like, i really think this service is great Review collected by and hosted on G2.com.

What problems is BHN Rewards (formerly Rybbon) solving and how is that benefiting you?

It's solving the way companies respond to employees wishes and cater to them greatly with their help Review collected by and hosted on G2.com.