Our experience with Better Comp has been outstanding since day one. The level of service we have received is above and beyond what we have received with other services on the market. We look forward to our regular sessions with the BetterComp team - we are truly a team, working together to solve problems and provide two-way feedback. Better Comp has demonstrated exceptional support during integration and beyond. BetterComp meets and exceeds our expectations and has solved many of the "pain points" we experienced with other services. The response time on inquiries and responsiveness to needs is unparalleled plus the entire team is a pleasure to work with. We highly recommend the BetterComp service and team! Review collected by and hosted on G2.com.
We have been BetterComp customers for almost a year now and we have zero complaints. Review collected by and hosted on G2.com.
14 out of 15 Total Reviews for BetterComp
The system is easy to use and has a powerful reporting platform. Thier customer service is outstanding. You also have the ability to map the level of the surveys to your internal jobs. The information can be located very easily with a minimum amount of wait time. The implementation and the ability to use globally was simple. We also love the ability to pull the survey participation directly from the system for our nearly 100 surveys. Review collected by and hosted on G2.com.
Not enough system security to segregate access, waiting for ability to customized column headers, and the ability to be able to see when a survey is completly loaded for use into BetterComp using size of file. Review collected by and hosted on G2.com.
The ease with which you can match or update a match across all pay markets in one step is such a time saver compared to other systems. Implementation was completely painless and we had great support for implementation and our day-to-day needs with a dedicated CSM. There are also lots of reports to choose from and you can even build your own or request new reports from the BetterComp team. They are constantly making updates based on user feedback and are very open to new suggestions. Review collected by and hosted on G2.com.
Adding a new job level or job has to be done by upload vs. being able to just add in the tool – it would be nice to be able to just add it instead of uploading. We also have a somewhat complex local grading system in place that BetterComp was able to setup for us but some of the reporting doesn’t quite reflect the local grades yet (they’re working on it already though!) Review collected by and hosted on G2.com.
I made the decision to move my company's survey management to BetterComp over a year ago, and the best thing about BetterComp is they delivered what they sold us. Implementation and migration were straightforward, and they've regularly made updates to unlock new functionality, which my team has enjoyed. Review collected by and hosted on G2.com.
There isn't really any dislikes within my team but the closest thing I can think of is during implementation we made a couple of decisions with our set up that we would do differenty now that we know the tool better. Review collected by and hosted on G2.com.
BetterComp has provided us with significant efficiencies in our market pricing and survey submission process. The interface is intuitive, easy to use, and an excellent repository for all things benchmarking. Another key advantage is the magnitude of reports and visual analytics available to you to help understand range progression, outliers, and demographic comparisons to the market and your range structure. Review collected by and hosted on G2.com.
I really only have glowing comments about BetterComp. The one thing I would mention is that I would love to have the ability to add a new job level for our structure directly through the tool rather than via upload. I bet that the team already has this on the roadmap....they have been incredibly proactive to engage with clients and assess your needs. Review collected by and hosted on G2.com.
BetterComp has been a great partner for us for five reasons:
1.) Configuration/setup was fast and easy – we were up and running in a few weeks – and most of that was us getting our data in order.
2.) The BetterComp tool is easy to learn and use. The whole team learned quickly.
3.) We also chose to purchase market data and have been very happy with the data they were able to provide.
4.) We were assigned a great Customer Experience Manager who has been with us all the way through to answer our questions and set us up.
5.) They have been very open to suggestions about report modifications and future tool enhancements.
We'd select BetterComp again! Review collected by and hosted on G2.com.
There is not much to dislike about BetterComp. I look forward to the enhancements they plan to implement to continue to improve the product. We've been very happy. Review collected by and hosted on G2.com.
BetterComp makes market pricing existing and new roles a breeze! My organization has many jobs + locations, and BetterComp offered a solution so we could market price the jobs all at once. Previously, I adjusted the matches for every job + location, which was painful and time consuimng. The market pricing functionality has made market pricing more enjoyable and efficient for my organization. Review collected by and hosted on G2.com.
There's nothing to dislike about BetterComp! Review collected by and hosted on G2.com.
BetterComp offers an innovative solution for many compensation processes and analytics that every organization is faced with. As a very large, global organization (>30k) participating in almost 75 salary surveys, BetterComp was the best solution out of many other vendors we demoed. We found that many of the other vendors have legacy systems that make it difficult to customize the tool. BetterComp has been built with flexibility in mind and the team works very hard to accommodate customization where possible.
While we are still in the implementation phase, we have been so impressed by our senior customer experience manager who has walked us through setting up the system step-by-step. The team has very strong experience working with a variety of systems and tools and the expertise they have makes it easy for us to review the options and select the approach that is best for our organization.
We also enjoy the "customer delight" approach BetterComp uses for system enhancements. One of the best features we enjoy is being able to suggest ideas that are evaluated and seriously considered to make our lives and those of their other customers better. Review collected by and hosted on G2.com.
We have not yet come across any big dislikes about BetterComp. When we do find little things that we dislike or want changed, BetterComp is there to accept our "customer delight" request and take further action. Review collected by and hosted on G2.com.
Finally a better way to market price your jobs! The support I received was second to none. Implementation was quick and easy. Review collected by and hosted on G2.com.
Nothing! I love it and look forward to the enhancements that are on its way. Review collected by and hosted on G2.com.
