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12 Benchmark Gensuite® EHS Reviews

4.0 out of 5
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12 Benchmark Gensuite® EHS Reviews
4.0 out of 5
12 Benchmark Gensuite® EHS Reviews
4.0 out of 5

Benchmark Gensuite® EHS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Kelly T.
KT
Head of EHS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

That you could assign tasks to certain people. It was an all-in-one platform. Cusyomer support was great. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

It was an older-looking platform. Pulling reports was challenging. The UI was not very easy to use and we had trouble getting people to actually use the platform. Review collected by and hosted on G2.com.

kapil s.
KS
Salesforce Quality assurance
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

It's help you to operationalize the foundation of your ESG program. Help to minimise risk, and enhance safety programs. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

I see some lags in working with the software otherwise it's a very good software Review collected by and hosted on G2.com.

Sourabh S.
SS
Salesforce Marketing Cloud Specialist
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

Help in opetationlize the foundation it reduces the risk to minimal Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

Insufficient information, lack of customer satisfaction Review collected by and hosted on G2.com.

Vasantha R.
VR
Lead-Field Services [Maintenance]
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

The document manager helps organize and clean the documents of my company. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

The learning curve of this program is pretty steep. I was given the beta program and the interface can be confusing. Review collected by and hosted on G2.com.

Juan Fernando C.
JC
intern service
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Benchmark Gensuite® EHS?

The Gensuite EHS software applications, from the company of the same name in Cincinnati, cover six functional program areas: Environment, Health and Safety (EHS) and Sustainability, Quality, Safety, Responsible Sourcing, Product Administration and Asset Management of Equipment to ensure the needs of the workplace are fully covered. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

The only problem that I can find with the gensuite platform is that most companies aim to raise 3 observation cards per month to each employee, and just by complying with this, the situation can lend itself to improper use invented the situations of risk observed to meet the goal. Review collected by and hosted on G2.com.

Kelsey A.
KA
Onsite Medical Representative
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

One of the things I like best about Gensuite is that it provided a wealth of information, as long as one knows how to use it correctly and has the proper permissions in place. I believe that Gensuite is a very useful tool because it can be used as a repository for information and is much more effective than for example a network drive at providing accurate record-keeping. I think it is very important for keeping people on the same page and creating cohesiveness in the workplace. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

I dislike Gensuite because it is not intuitive to use and the interface is difficult to navigate without prior knowledge of the software. I have found that Gensuite sometimes glitches with no explanation, creating havoc as we work to understand what we did wrong and then ultimately realize that it was the software that caused the problem. I also dislike the lack of customizability of the homepage and the layout of it in general. Review collected by and hosted on G2.com.

Response from Nikhil Kumar of Benchmark Gensuite® EHS

Kelsey, thank you for providing your feedback and suggestions for improvement. Over the last year, as a part of the Gensuite Recharge initiative, we have incorporated various updates with a focus on easier navigation within each tool based on user feedback. In addition, as part of our product roadmap, we will be including more Gensuite Home updates to facilitate customizable layouts based on user preference. We greatly appreciate your insight and suggestions regarding simplification and remain committed to working with the Amazon team to further enhance the user experience. - Jon Hibbard & The Gensuite Team

Verified User in Health, Wellness and Fitness
IH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about Benchmark Gensuite® EHS?

I like the fact that Gensuite is an interface that allows for event management in a group perspective. Sending reminders for investigation follow ups to managers as well as allows for data pull very easily. Gensuite analytics are useful for large scale trending analysis as well. The support provided through conferencing is also very useful. All in all, it is a powerful tool that is often underutilized but performs a range of functions. Compliance calendar is great for ensuring employees are completing necessary inspections and follow ups as required. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

The vastness. Maybe too powerful of a tool. New users have to get climatized to the system to ensure efficient usage. Gensuite lightning videos to ensure the tool is used well are a great start to helping alleviate this discomfort. Review collected by and hosted on G2.com.

Response from Anna Fiume of Benchmark Gensuite® EHS

Thank you for your review! We are proud to offer solutions for a range of business needs, from in-depth analysis of business metrics to managing inspections assignments with your team, and we are thrilled to hear it has made a difference for your team. We greatly appreciate your recommendations for how to support new users with our training videos and start guides. Please keep in mind you can always reach out to your dedicated Gensuite Service Manager to set up a call and discuss any permissions issues your business has been experiencing. We look forward to sharing ideas on how to continue to make Gensuite more intuitive for new users and tips on permissions management for you business.

Verified User in Electrical/Electronic Manufacturing
UE
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

The ability to identify injury trends is a beneficial feature. I am also grateful for the e-mail reminders that let you know when tasks, documents, or reports are due, past due, or closed.

The Injury & Illness Record keeping functionality is also a great feature. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

Customization can be difficult, and time-consuming. I also think the software is relatively expensive. Review collected by and hosted on G2.com.

Response from Anna Fiume of Benchmark Gensuite® EHS

Thank you for taking the time to share this review, we’re pleased to hear that our modules’ tracking and reporting capabilities have been able to meet your EHS needs. Our goal is to offer flexible solutions across a range of businesses and industries as well as exploring new opportunities to deliver business-specific configurations. We would be happy to set up a demo of our Do It Yourself features. You can reach out to your dedicated Gensuite Service Manager for our team to setup a call with you.

Verified User in Machinery
UM
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

The website is quite simple and very plain as not to confuse you as you're navigating thru it. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

Not much to dislike about it, I have only used it once so far... Review collected by and hosted on G2.com.

Response from Anna Fiume of Benchmark Gensuite® EHS

Thank you for a great review! We are thrilled to hear your first impressions using Gensuite and that our product offerings’ interfaces have hit the mark!