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Benchmark Gensuite® EHS Reviews & Product Details

Kelly T.
KT
Head of EHS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

That you could assign tasks to certain people. It was an all-in-one platform. Cusyomer support was great. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

It was an older-looking platform. Pulling reports was challenging. The UI was not very easy to use and we had trouble getting people to actually use the platform. Review collected by and hosted on G2.com.

What problems is Benchmark Gensuite® EHS solving and how is that benefiting you?

It helped us track incidents from the beginning to the action items which was very helpful. Review collected by and hosted on G2.com.

Benchmark Gensuite® EHS Overview

What is Benchmark Gensuite® EHS?

Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally and across diverse operating profiles. With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions. Join over 3 million users that trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.

Benchmark Gensuite® EHS Details
Languages Supported
Arabic, Czech, Danish, German, English, Finnish, French, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)
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Product Description

Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through the Benchmark Gensuite® platform—locally, globally and across diverse operating profiles. With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with the Benchmark Gensuite® suite for ESG disclosure reporting and management. Join over 3 million users that trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.

How do you position yourself against your competitors?

Benchmark Gensuite® is an industry-leading, cloud-based EHS, Sustainability and ESG software provider built on over 25 years of specialized domain expertise and best-practice workflows. With a 95% subscriber retention rate with and nearly 3,000,000 users across 425+ companies, we are committed to delivering an unparalleled customer experience with 24/7 dedicated global support services daily. The Benchmark platform is scalable from single-site to enterprise-wide deployment, operating on a single comprehensive platform that can be tailored to expand with your business's future operational objectives and business priorities for operational risk and compliance, sustainability, product stewardship, and responsible sourcing. Ready to launch in as little as three months, Benchmark Gensuite® is continuously innovating our product roadmap, so your solutions never become obsolete, incorporate full mobile capabilities, are embedded with data analytics, and leverage the latest technologies including AI, IoT, Computer Vision, and more!


Seller Details
Year Founded
2010
HQ Location
Mason, US
Twitter
@bmrk_gensuite
3,068 Twitter followers
LinkedIn® Page
www.linkedin.com
534 employees on LinkedIn®
Description

Benchmark Digital enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through the Benchmark | Gensuite® platform—locally, globally and across diverse operating profiles.
With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark | Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with the Benchmark ESG® suite for ESG disclosure reporting and management. Join over 3 million users that trust Benchmark | Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.


Jen R.
JR
Overview Provided by:

Recent Benchmark Gensuite® EHS Reviews

Kelly T.
KT
Kelly T.Mid-Market (51-1000 emp.)
2.5 out of 5
"A Bit Antiquated"
That you could assign tasks to certain people. It was an all-in-one platform. Cusyomer support was great.
kapil s.
KS
kapil s.Mid-Market (51-1000 emp.)
4.5 out of 5
"Benchmark risk"
It's help you to operationalize the foundation of your ESG program. Help to minimise risk, and enhance safety programs.
Sourabh S.
SS
Sourabh S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Risk compliance review"
Help in opetationlize the foundation it reduces the risk to minimal
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Benchmark Gensuite® EHS Media

Benchmark Gensuite® EHS Demo - Incident Management
Standardize the incident reporting & investigation process and enable company-wide reporting & analysis.
Benchmark Gensuite® EHS Demo - Compliance Calendar
Track & upgrade status of on-going regulatory and organizational obligations established as calendar tasks and assigned to responsible persons.
Benchmark Gensuite® EHS Demo - Action Tracking System
Log findings, assign responsibility, suggest corrective actions and track closure.
Benchmark Gensuite® EHS Demo - Inspection Tool
Digitize the entire inspection process: from checklist & assignments to completions & corrective actions.
Answer a few questions to help the Benchmark Gensuite® EHS community
Have you used Benchmark Gensuite® EHS before?
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Video Reviews

11 out of 12 Total Reviews for Benchmark Gensuite® EHS

4.0 out of 5
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Benchmark Gensuite® EHS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
kapil s.
KS
Salesforce Quality assurance
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

It's help you to operationalize the foundation of your ESG program. Help to minimise risk, and enhance safety programs. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

I see some lags in working with the software otherwise it's a very good software Review collected by and hosted on G2.com.

What problems is Benchmark Gensuite® EHS solving and how is that benefiting you?

Many problems like minimize the risk, improvement and compliance, and deliver on ESG commitments. Review collected by and hosted on G2.com.

Sourabh S.
SS
Salesforce Marketing Cloud Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

Help in opetationlize the foundation it reduces the risk to minimal Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

Insufficient information, lack of customer satisfaction Review collected by and hosted on G2.com.

Recommendations to others considering Benchmark Gensuite® EHS:

Must to use , very easy and handy Review collected by and hosted on G2.com.

What problems is Benchmark Gensuite® EHS solving and how is that benefiting you?

Help to empower and unit team members and reduce the risk minimum, enhance safety program, improve compliance Review collected by and hosted on G2.com.

Vasantha R.
VR
Lead-Field Services [Maintenance]
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

The document manager helps organize and clean the documents of my company. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

The learning curve of this program is pretty steep. I was given the beta program and the interface can be confusing. Review collected by and hosted on G2.com.

Recommendations to others considering Benchmark Gensuite® EHS:

Focus on what you need the program to do when buying it, so you don't get useless abilities. Review collected by and hosted on G2.com.

What problems is Benchmark Gensuite® EHS solving and how is that benefiting you?

The review process of the documents is straightforward to do and effective. The documents are easy to track the status and confirm that they are reviewed. Review collected by and hosted on G2.com.

Juan Fernando C.
JC
intern service
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Benchmark Gensuite® EHS?

The Gensuite EHS software applications, from the company of the same name in Cincinnati, cover six functional program areas: Environment, Health and Safety (EHS) and Sustainability, Quality, Safety, Responsible Sourcing, Product Administration and Asset Management of Equipment to ensure the needs of the workplace are fully covered. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

The only problem that I can find with the gensuite platform is that most companies aim to raise 3 observation cards per month to each employee, and just by complying with this, the situation can lend itself to improper use invented the situations of risk observed to meet the goal. Review collected by and hosted on G2.com.

Recommendations to others considering Benchmark Gensuite® EHS:

efinitely and I would recommend the Gensuite platform to manage the care of the environment and the safety of employees in the company, it is a fundamental tool that can prevent dangerous occasions and that may be harmful to the work environment, obviously each employee must do their part to put it to good use. Review collected by and hosted on G2.com.

What problems is Benchmark Gensuite® EHS solving and how is that benefiting you?

This platform has managed to keep risk situations in the workplace controlled and evaluated, it allows to have a control and a history of the situations, as well as to force the closure of an observation card within a certain period of time. Review collected by and hosted on G2.com.

Kelsey A.
KA
Onsite Medical Representative
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

One of the things I like best about Gensuite is that it provided a wealth of information, as long as one knows how to use it correctly and has the proper permissions in place. I believe that Gensuite is a very useful tool because it can be used as a repository for information and is much more effective than for example a network drive at providing accurate record-keeping. I think it is very important for keeping people on the same page and creating cohesiveness in the workplace. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

I dislike Gensuite because it is not intuitive to use and the interface is difficult to navigate without prior knowledge of the software. I have found that Gensuite sometimes glitches with no explanation, creating havoc as we work to understand what we did wrong and then ultimately realize that it was the software that caused the problem. I also dislike the lack of customizability of the homepage and the layout of it in general. Review collected by and hosted on G2.com.

Recommendations to others considering Benchmark Gensuite® EHS:

I would recommend that you use Gensuite overall but I would not use it as my only source of information, as the site glitches sometimes and the support is not always reliable. I think that it is most useful as a tool for people who are in a management position because it allows for tracking of many different items including audits and yearly data. The only issue that I have with it is that sometimes it provides more information than a person would need and that is a source of confusion. Review collected by and hosted on G2.com.

What problems is Benchmark Gensuite® EHS solving and how is that benefiting you?

The business problem we are solving with Gensuite is universal tracking of deadlines, patient cases, and upcoming audits which are all important components of our job that are time-sensitive in nature. We have realized that one of the benefits of Gensuite is that it allows us to communicate between shifts even when we are not able to speak to each other in person to give an update about what happened. We have also realized that Gensuite is a very good tool for providing us with digital backup copies of all our paper health records and forms in the event that we needed them. Review collected by and hosted on G2.com.

Response from Nikhil Kumar of Benchmark Gensuite® EHS

Kelsey, thank you for providing your feedback and suggestions for improvement. Over the last year, as a part of the Gensuite Recharge initiative, we have incorporated various updates with a focus on easier navigation within each tool based on user feedback. In addition, as part of our product roadmap, we will be including more Gensuite Home updates to facilitate customizable layouts based on user preference. We greatly appreciate your insight and suggestions regarding simplification and remain committed to working with the Amazon team to further enhance the user experience. - Jon Hibbard & The Gensuite Team

Verified User in Health, Wellness and Fitness
IH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Benchmark Gensuite® EHS?

I like the fact that Gensuite is an interface that allows for event management in a group perspective. Sending reminders for investigation follow ups to managers as well as allows for data pull very easily. Gensuite analytics are useful for large scale trending analysis as well. The support provided through conferencing is also very useful. All in all, it is a powerful tool that is often underutilized but performs a range of functions. Compliance calendar is great for ensuring employees are completing necessary inspections and follow ups as required. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

The vastness. Maybe too powerful of a tool. New users have to get climatized to the system to ensure efficient usage. Gensuite lightning videos to ensure the tool is used well are a great start to helping alleviate this discomfort. Review collected by and hosted on G2.com.

Recommendations to others considering Benchmark Gensuite® EHS:

Take time to understand applications and go through training to ensure you are being efficient as possible. Review collected by and hosted on G2.com.

What problems is Benchmark Gensuite® EHS solving and how is that benefiting you?

Service interruptions for maintenance upgrades. Sometimes there are permissions issues that create a hurdle. Making the permissions simple and easy to manage would be an improvement opportunity. Review collected by and hosted on G2.com.

Response from Anna Fiume of Benchmark Gensuite® EHS

Thank you for your review! We are proud to offer solutions for a range of business needs, from in-depth analysis of business metrics to managing inspections assignments with your team, and we are thrilled to hear it has made a difference for your team. We greatly appreciate your recommendations for how to support new users with our training videos and start guides. Please keep in mind you can always reach out to your dedicated Gensuite Service Manager to set up a call and discuss any permissions issues your business has been experiencing. We look forward to sharing ideas on how to continue to make Gensuite more intuitive for new users and tips on permissions management for you business.

Verified User in Electrical/Electronic Manufacturing
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

The ability to identify injury trends is a beneficial feature. I am also grateful for the e-mail reminders that let you know when tasks, documents, or reports are due, past due, or closed.

The Injury & Illness Record keeping functionality is also a great feature. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

Customization can be difficult, and time-consuming. I also think the software is relatively expensive. Review collected by and hosted on G2.com.

Recommendations to others considering Benchmark Gensuite® EHS:

Gensuite management software is a powerful tool that will meet most or all of your EHS needs. It's a great tool for developing and implementing effective compliance programs. Review collected by and hosted on G2.com.

What problems is Benchmark Gensuite® EHS solving and how is that benefiting you?

The problems I'm solving are making it easier to track and trend injuries and required reporting. The benefits realized are turning these trends into a formula for reducing injuries and lost-time incidents, as well as getting reports submitted in a timely manner. Review collected by and hosted on G2.com.

Response from Anna Fiume of Benchmark Gensuite® EHS

Thank you for taking the time to share this review, we’re pleased to hear that our modules’ tracking and reporting capabilities have been able to meet your EHS needs. Our goal is to offer flexible solutions across a range of businesses and industries as well as exploring new opportunities to deliver business-specific configurations. We would be happy to set up a demo of our Do It Yourself features. You can reach out to your dedicated Gensuite Service Manager for our team to setup a call with you.

Verified User in Machinery
UM
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

The website is quite simple and very plain as not to confuse you as you're navigating thru it. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

Not much to dislike about it, I have only used it once so far... Review collected by and hosted on G2.com.

Recommendations to others considering Benchmark Gensuite® EHS:

None Review collected by and hosted on G2.com.

What problems is Benchmark Gensuite® EHS solving and how is that benefiting you?

Speed of the website to find exactly what i am looking for Review collected by and hosted on G2.com.

Response from Anna Fiume of Benchmark Gensuite® EHS

Thank you for a great review! We are thrilled to hear your first impressions using Gensuite and that our product offerings’ interfaces have hit the mark!

Verified User in Warehousing
UW
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Gensuite® EHS?

I like that everything is one place and the info is easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Gensuite® EHS?

Genusuite sometimes isn’t user friendly especially when it comes to providing all of the permissions. Review collected by and hosted on G2.com.

What problems is Benchmark Gensuite® EHS solving and how is that benefiting you?

Helps tracking on the number of audits required by our business. Review collected by and hosted on G2.com.

Response from Anna Fiume of Benchmark Gensuite® EHS

We appreciate you taking the time to share your experiences and are happy to hear Gensuite can be a comprehensive platform for all your business compliance needs! As permissions are managed by Business Administrators, we recommend checking your permissions with your Business Administrator to make sure you have access to all the tools you need. You can also reach out to your Gensuite Service Manager if you have any questions about permissions management for your business.