Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed

Benchmark Email Reviews & Product Details

Zack R.
ZR
Head of Design
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Benchmark Email?

The template editor is fairly easy to use (if not a bit fiddly) and the set up is simple. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

Dreadful customer support and the chat window closes and resets if you change pages within the site, so not easy when following step-by-step instructions. UK support phone number out of action. Test Email function frequently out of service so can't present the newsletters to others before submission. Also creating a sub account for other users allows the master account to share things with them, but they are unable to share it back to the master account after having made very long updates and changes to campaigns. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Email Marketing Review collected by and hosted on G2.com.

Benchmark Email Overview

What is Benchmark Email?

Work smarter, not harder, to ignite customer relationships. Benchmark Email makes it easy to create and send emails that keep you in touch with your audience. Try Benchmark Email with a Free account. CREATE EMAILS THAT CONVERT Users of any skill level can build email campaigns that drive results. An intuitive no-code email builder paired with the power of AI-generated content makes it easier than ever to send messages that resonate with your audience. Start from scratch, or choose from an extensive library of ready-made templates. GROW YOUR LIST Create custom landing pages, forms and surveys to grow and engage your list. Anyone can use Benchmark Email's simple lead generation tools to attract new subscribers. Or, connect to the lead gen tools you love with Zapier. PERSONALIZE OUTREACH Send timely, personalized email content using automation workflows in a visual builder. Trigger emails based on your contacts' behavior or attributes. OPTIMIZE AND MEASURE SUCCESS Reporting tools give insight into top-performing campaigns, while a/b testing provides a lever for improving your key metrics. Ready to join thousands of marketers who engage subscribers with Benchmark Email? Sign up for a Free account today!

Benchmark Email Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
Show LessShow More
Product Description

Benchmark is an international, easy-to-use email and event marketing service provider. Affordable, friendly and stylish.

How do you position yourself against your competitors?

Benchmark Email is a global email marketing platform with 24/7 support in 9 languages. Users love using the platform in their own language and receiving local support from our friendly, knowledgeable experts. With simple tools and top-notch support, Benchmark Email helps users of every skill level succeed at email marketing to grow their business.


Seller Details
Company Website
Year Founded
2004
HQ Location
St. Louis, MO
Twitter
@BenchmarkEmail
19,082 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
Description

Benchmark Email is a comprehensive email marketing platform that offers tools for creating, sending, and analyzing email campaigns. Designed for businesses of all sizes, it features a user-friendly drag-and-drop editor, customizable templates, and automation capabilities. Benchmark Email also provides analytics to track campaign performance, list management tools, and integration with various applications to enhance marketing efforts. Their services aim to help businesses engage with their audience and optimize their email marketing strategies effectively. For more information, visit their website at https://www.benchmarkemail.com.


Allie W.
AW
Overview Provided by:
Vice President of Product Marketing

Recent Benchmark Email Reviews

SC
Sanket C.Mid-Market (51-1000 emp.)
4.0 out of 5
"Best software tool for Email Marketing - Benchmark Email"
The UI of software is user Friendly Its easy to use Results are very good as compair to other products
Suraj L.
SL
Suraj L.Small-Business (50 or fewer emp.)
4.0 out of 5
"A simple yet powerful tool for email marketing and automation"
Benchmark email integrates easily with the database with no hustles. It also easy to use and provides a good analytics for the campaigns. This hel...
Pantula  S.
PS
Pantula S.Small-Business (50 or fewer emp.)
2.5 out of 5
"Feedback of Benchmark email"
The design appearance of the interface. ease to use and customer friendly, not too much rush with required features
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Benchmark Email Media

Benchmark Email Demo - Effortless Onboarding
Get email marketing up and running in minutes, not days, with an easy-to-following configuration wizard.
Benchmark Email Demo - Easily Design Emails
The simple, yet powerful drag-and-drop builder helps you save time and create professionally designed email campaigns that engage your audience - whether you're an email marketing novice or pro.
Benchmark Email Demo - Smart Content, powered by Open AI
Generate new or updated email copy based on a few keywords or block of text. With Smart Content, email inspiration is always at your fingertips, so you can engage more effectively - and more often - with your audience.
Benchmark Email Demo - A/B Testing
Automatically a/b test subject lines and email content to identify your most impactful messaging before sending to your full contact list.
Benchmark Email Demo - Capture New Leads and Subscribers
Intuitive form and landing page builders allow users of any experience level to collect contacts and subscribers. You can easily grow your list to grow your business.
Benchmark Email Demo - Automate Email Marketing Workflows
Email marketing novices can get started with simple built-in automations, while pros can leverage the full-blown visual automation builder for more complex workflows.
Answer a few questions to help the Benchmark Email community
Have you used Benchmark Email before?
Yes

Video Reviews

102 out of 103 Total Reviews for Benchmark Email

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.

Benchmark Email Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Benchmark EmailQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Keval M.
KM
Founder of a Tech Company | Digital Marketing Head
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Benchmark Email?

- A/B testing is love, I was able to A/B test my email and generate results in a week.

- Analytics are good, but if we could go a little more in-depth—like Google Analytics—it would make the tool awesome. - Ease of use is a priority, and benchmark ticks the box.

- Another advantage is ease of integration—I was able to easily integrate it with my database I wanted to target. To thoroughly test the tool, our frequency of use is consistently increasing. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

- Now, there is no such thing as a free lunch. I understand, but it seems the upgrade prices are quite high.

- That leads me to scalability, where if tomorrow I need to scale my user base to 5 digits, it will be challenging for me. So, we need to take note of this as well.

- My partner raised a question about Zoho CRM integration. Not sure if he was able to seamlessly integrate Zoho CRM into this tool. But overall, this tool is helpful, so I am gonna rely on this. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

The tool is helping you send out emails in bulk, allowing me to test the mailers at different levels. Apart from that, I was able to change the database and mix and match with different audiences. Ultimately, my business is ROI-intensive; there, the analytics and A/B testing help to find the right audience, analytics, and conversions. Review collected by and hosted on G2.com.

DT
Senior Lead Email Marketing Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Benchmark Email?

Overall performance of Tool and deliverbility Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

Not happy with prices and sometime found minor glitch Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

I am a Team Lead and i need a email marketing solutions for team with better deliverbility and easy to use with good percent of results for my campaign and Benchmark has solved my this issue with good delivery rate, open and click through rate also with better eamail building support via ai and many more problems are solved Review collected by and hosted on G2.com.

SC
Email Marketing Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Benchmark Email?

The UI of software is user Friendly

Its easy to use

Results are very good as compair to other products Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

Prices are a litle bit higher

email limitaions are their also Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Benchmark is solving my whole Email marketing problem with its high Deliverability rate as a Email marketing Lead i am satisfied with its AI email making features and its overall perfomance of deliverability my sales are boosted. Review collected by and hosted on G2.com.

Tazyeen G.
TG
SEO Content Writer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Benchmark Email?

Benchmark Email is easy to use and manage.It is time saving as it helps manage repititative tasks.Benchmark Email's performance analytics is a great feature to check email performance. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

I would like to say that limitee free plan and lack of customer support are two things that I dislike. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

It benefits me at my work as it enhances communication with customers.Lead generation tools such landing pages and email drip campaigns is beneficial for gaining new clients at our firm. Review collected by and hosted on G2.com.

AP
Software Engineer
Transportation/Trucking/Railroad
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Benchmark Email?

I find the gallery with the set of predefined templates helpful; and the AI-suggested content prompts often inspire ideas further. I need very little design skills to find templates and assemble these professional-looking email marketing messages in under a half hour. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

I am unable to create various link chains or send e-mails depending on a particular action of a subscriber. This makes it hard to establish communications and further develop leads and the distinct consumer profile. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Benchmark Email makes it easy to create emails and to manage the list. It enables me to share engaging newsletters and promote subscriptions through landing pages and forms. This makes it easier for me to SEG correct interact with my audience to promote my brand. Review collected by and hosted on G2.com.

Suraj L.
SL
Sr. Performance Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Benchmark Email?

Benchmark email integrates easily with the database with no hustles.

It also easy to use and provides a good analytics for the campaigns. This helps to fine-tune the campaigns. The interface is easy to use and friendly. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

Customer support is not that great. The chat window is also not very efficient. It has bugs. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Sending email sequences to my subscriber database.

Managing the lead flow in emails. Review collected by and hosted on G2.com.

Pantula  S.
PS
Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Benchmark Email?

The design appearance of the interface. ease to use and customer friendly, not too much rush with required features Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

structuring can be more developed along with more intergration options. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Writing email is a big task, Benchmark reduced the time killing and creates almost reliatable email for purpse. Review collected by and hosted on G2.com.

Richard E.
RE
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Benchmark Email?

They were helpful to get on board, it is pretty easy to use, looks good at the recieving end and cost effective Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

I have not found anything I dont like at the moment Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

communicating with my mailing list. Inspite of the fact that everyone has signed up for my newsletters, Microsoft were blocking me sending emails to my customers, suggesting i was spamming. Review collected by and hosted on G2.com.

Adina A.
AA
Selling Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Benchmark Email?

Benchmark Email has made our email marketing a breeze. The best part is how easy it is to use. We're not tech experts, but this platform is super user-friendly. We can create stunning emails with just a few clicks, thanks to the drag-and-drop builder and customizable templates. The analytics are great for tracking our email performance, and the automation options have saved us time. Plus, the customer support is top-notch - they're always there when we need help. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

If we had to find a downside, it's that the free plan might be a bit limiting for small businesses. It would be better if they offered more on the free plan. But honestly, the paid plans are reasonably priced and totally worth it for what you get. Overall, Benchmark Email has simplified our email marketing and helped us succeed. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Benchmark Email streamlines our email marketing efforts. It simplifies the process of creating and sending emails, saving us time and effort. This efficiency is crucial for meeting deadlines and maintaining a consistent email marketing schedule. Review collected by and hosted on G2.com.

BEHERA PRAKASH K.
BK
Team Lead Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Benchmark Email?

I recently had the pleasure of working with Benchmark, a leading email marketing company, and I must say, they exceeded my expectations in every aspect. As someone who values effective communication and outreach, I found their services to be not just satisfactory, but truly exceptional.

User-Friendly Platform:

Benchamark email marketing platform is incredibly user-friendly. The intuitive interface makes it easy for both novices and experienced marketers to navigate through the various features seamlessly. Setting up campaigns, designing visually appealing newsletters, and managing subscriber lists have never been more straightforward.

Personalization and Targeting:

One standout feature of benchmark services is their commitment to personalization. The platform offers robust segmentation and targeting tools, allowing users to tailor their messages to specific demographics. This level of personalization undoubtedly enhances engagement and conversion rates.

Automation and Workflow:

Automation is a key strength of benchmark. The ability to set up automated workflows for different customer journeys is a game-changer. From welcome emails to cart abandonment reminders, the automation features are versatile and efficient, saving both time and resources.

Analytics and Reporting:

The detailed analytics and reporting tools provided by Benchmark are invaluable for assessing the performance of email campaigns. Real-time data on open rates, click-through rates, and other crucial metrics enable marketers to make data-driven decisions and continuously optimize their strategies.

Customer Support:

Customer support is often a make-or-break factor for me when choosing a service provider. benchmark did not disappoint. Their customer support team is responsive, knowledgeable, and always ready to assist. Whether it's a technical issue or a query about best practices, their support team goes the extra mile to ensure client satisfaction.

Affordability and Scalability:

Despite the high quality of their services, benchmark offers competitive pricing plans suitable for businesses of all sizes. The scalability of their solutions makes it easy for businesses to start small and grow their email marketing efforts as their needs evolve.

In conclusion, I wholeheartedly recommend benchmark to anyone in need of a top-notch email marketing solution. Their combination of user-friendly design, powerful features, and excellent customer support sets them apart in a crowded market. If you're serious about optimizing your email marketing campaigns, look no further than benchmark. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

not found any loop polls about the company. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Engagement tools designed to help your business guide your customers through the customer journey. Bring customers in with signup forms that automatically fit into any space on your site you want. Automated and triggered follow up tools to stay in touch with your subscribers. Target, Test and Track success. Review collected by and hosted on G2.com.