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Setup with Stripe is effortless, and you don't have to do anything to get great charts that show you all the essential SaaS metrics that help you understand what's going on. We use it to track sign ups, churned users, and metrics such as LTV, MRR, ASP, LTV. We also use annotations to keep track of incidents we had, changes we've made in the product and marketing campaigns we run. Review collected by and hosted on G2.com.
I would love to have more control over what's considered churn vs. trial (e.g., if someone signed up and churned after a day, one company may count this as churn while for another, this is just a trial that didn't convert). Review collected by and hosted on G2.com.
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90 out of 91 Total Reviews for Baremetrics
Overall Review Sentiment for Baremetrics
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Baremetrics is one of my favourite analytics tools (and I've used a few). Setup is dead simple, the prouct is easy to use and the features work as advertised. I recommend it to most SaaS clients and will keep do so! Review collected by and hosted on G2.com.
I think cost is the only con since it can get pricey if you want all the features. But honestly if you want a product that just works out of the box -- can't go wrong with Baremetrics. Review collected by and hosted on G2.com.
I like the user interface and the fact that many of the key metrics are accessible so quickly in the product with minimal setup. It is really honed in on the financial health of our SaaS product and integrates well with the accounting software we use, xero.com (it works with QB as well). It's a great product to make sense of revenue, profit, churn and more (ARR, MRR, MRR Growth, ARPU, LTV, much much more) at a glance. We like it and our investors like how meaningful data is clearly presented. Support is great. Andrew, our salesperson was great. Review collected by and hosted on G2.com.
Can't say that I've run into anything I dislike so far. Review collected by and hosted on G2.com.
Being able to see our data in one central source (from the app stores, web purchases, etc.) and have clear visibility into important KPIs like MRR and LTV. Review collected by and hosted on G2.com.
We historically have had issues with our Apple data syncing correctly, but BM has gone above and beyond trying to fix it. Review collected by and hosted on G2.com.
I've been very pleased with Baremetrics, it's an efficient and easy-to-use tool for tracking revenue and customer metrics. The insights are clear, and it helps simplify decision-making without adding extra work. The support has also been great, with Jacci being especially helpful and responsive whenever needed. Overall, a solid and reliable platform. Review collected by and hosted on G2.com.
Everything is great, don't have really anything negative about it. Review collected by and hosted on G2.com.
When it comes to business metrics, you can get a competent advice (from both business and technical perspective) within a dozen of minutes. Incredible. Review collected by and hosted on G2.com.
Not a single thing for this field actually Review collected by and hosted on G2.com.
Baremetrics' customer support, as exemplified by Jacci's assistance, has been excellent. You were quick to respond to my queries, provided clear explanations, and went the extra mile to accommodate our requests. The overall experience has been positive and efficient. Review collected by and hosted on G2.com.
Pricing was out of range but Jacci definitely helped us with this aspect. Review collected by and hosted on G2.com.
Our company was really struggling to make sense of our Stripe reports. We tried out a few different analytics services, but nothing seemed to click until we found Baremetrics. I was blown away by not only the useful tools but also the personalized customer support they offered.
I was especially excited to try out Recover once I saw how much money we were losing due to failed payments. And sure enough, after we started using it, we saw a noticeable improvement in our revenue. I can't wait to see how it plays out in the long run.
Baremetrics isn't just about fancy charts—it's like having a reliable partner for uncovering insights and recovering lost revenue. Review collected by and hosted on G2.com.
The developer documentation could use some improvement, and having node packages for advanced integration would be incredibly beneficial. Review collected by and hosted on G2.com.
We are an ecommerce SaaS company that recently switched from ProfitWell to Baremetrics. We had been using ProfitWell for many years. A few months ago, we changed our pricing model to value-based pricing, utilizing Stripe as our payment processor. We were shocked to discover that ProfitWell doesn't integrate with Stripe's metered usage. This revelation caused us to panic, as it meant our reporting would no longer be accurate. Fortunately, Baremetrics came to the rescue. Jacci from Baremetrics only needed one call to show us around and help us configure the required reports. The rest is history. We look forward to working with Baremetrics for many years to come and building a long-lasting relationship. Review collected by and hosted on G2.com.
As of now, there isn't anything we dislike about Baremetrics. In fact, it feels like a massive upgrade compared to the tool we were using previously. The seamless integration with Stripe's metered usage, coupled with the comprehensive reporting capabilities, has significantly enhanced our analytics workflow. We're thoroughly impressed with Baremetrics and haven't encountered any shortcomings thus far. Review collected by and hosted on G2.com.
- It's easy to use and I use it daily
- We also use Cancellation insights
- Jacci and her team are very pro-active/responsive Review collected by and hosted on G2.com.
- We've put in a feature request to make the cancelation flow even more dynamic in order to capture as much relevant information from the user. Review collected by and hosted on G2.com.
