Bambuser Reviews & Product Details

The best thing about Bambuser is that we can easily assist our customers through video calls. Even though we are remote, it feels almost like talking in person. Everything becomes very personal. Additionally, we reach more customers who might not have visited our physical store. Review collected by and hosted on G2.com.

The issues we may encounter when using Bambuser include the customer leaving the tab, which causes us to disappear. We can hear the customer, but they can no longer hear us. This seems to be a particular problem for customers calling in from their mobile phones. It also happens that the customer accidentally backs out, thereby ending the call. It would be helpful if the customer received a message saying, 'Are you sure you want to end the call?' Another feature I would like is more statistics, such as the exact time we missed a call. Review collected by and hosted on G2.com.

style of software, people and dynamics. Attention to personal brand details, transparency in communication mostly Review collected by and hosted on G2.com.

(Criticism is often something that could be taken too seriously, in any case, the positive aspects are privileged above.)

Some topics could be deprioritized despite the immediate engagement Review collected by and hosted on G2.com.

It's easy for the end-users to operate!

Their focus on development their products, based on feedback from their customers!

Interest in the well-being of us as customers!

Straight forward and easy implementation! Review collected by and hosted on G2.com.

Nothing major to mention, but we do see the need for them to improve Social Selling even more. Review collected by and hosted on G2.com.

Bambuser's features are really easy to use. The team is very proactive and keen to receive feedback from their customers, so that they can quickly develop the solution to meet any business challenges we may encounter. Review collected by and hosted on G2.com.

Nothing to dislike! Of course some features are not 100% perfect and still need improvement but we are sure that Bambuser team is working on it. Review collected by and hosted on G2.com.