Bambee Pros and Cons

Ease of use and peace of mind knowing I have all of the required documents in place to keep our comany and our employees protected. Review collected by and hosted on G2.com.

It can be hard to casually get in touch with someone. A simple question requires an official request. Review collected by and hosted on G2.com.

The basic support and ready-to-use templates are definitely good.They offer a refund if not satisfied. The only thing I wish for is a way to save documents as PDFs. Review collected by and hosted on G2.com.

Bambees service isnt as comprehensive as expected. they handle compliance and onboarding paperwork, their policy, and document templates. their customer support can be slow. Review collected by and hosted on G2.com.

Prompt respond, less than a few minutes. Review collected by and hosted on G2.com.

Nothing to dislike, very satisfiy with all the assistance and help. Review collected by and hosted on G2.com.

Kind, friendly, professional staff customer support Review collected by and hosted on G2.com.

not to quick on reviewing job discriptions Review collected by and hosted on G2.com.

One place to add employees, track time, complete mandatory trainings, store documents, and more. Review collected by and hosted on G2.com.

Would have liked a quicker option to ask questions like a chat Review collected by and hosted on G2.com.

Bambee makes every part of the HR process easier. Our rep is quick and knowledgeable and gets back to me with new policies or answers to my questions within twenty-four hours. I never have to question whether or not the wait will be long, and I can tell my execs confidently that we will have an answer or a new policy the next business day. Review collected by and hosted on G2.com.

There isn't anything I do not like. I do wish it was a little easier to go in and save my documents as a PDF and have it look nice. As of right now, everything is kept in an online filing cabinet, so it isn't really designed to be printed off. I prefer paper, though, so I would love to have a little notebook full of everyone's policies that looks super sharp! Review collected by and hosted on G2.com.

I was so excited to start with Bambee as I having lots of small HR issues that were such a drain on my time as a small business owner. I was constantly worried I wasn't compliant with the never ending issues with HR, so in that regard, the signup process was very easy - they make it very very easy to provide your credit card, its their best internal feature, they clearly spent a lot of time developing this side of their platform. Money first, product later, umm.... well not really Review collected by and hosted on G2.com.

After they hounded me to sign up after my initial sales call they onboarded me. Now, this is a new Bambee feature where they get to charge you for what is essentially a demo of their product, its an impressive revenue stream. After my 'onboarding call' there was zero input from my account manager. Now, things are a little weird these days with Covid-life so I said I'd give her some time, and more time, and more time - still no input at all. It was only when I requested an immediate cancelation that I got any Bambee interaction where a lady called me within 60 seconds of the cancelation email. Given the speed of this return call, I have a feeling that they monitor this cancelation request email a lot, it must get a lot of traffic.

So, after my $699 & $199, I received nothing but a demo of their product (note - Bambee calls this onboarding and will charge you, lol, oh Bambee). Essentially, this is fraud and you should really beware of this company and its practices. Contact me if anyone is looking for a more in-depth account of my short time with this horrible 'company', that's how badly I want no one to ever use them again.

All of these positive reviews must be staff there is no way anyone would give them a 5 star review Review collected by and hosted on G2.com.

I am completely dissatisfied with this company. Review collected by and hosted on G2.com.

After enrolling for a year (don’t worry, lesson learned – never again) our assigned HR Manager communicated to us that she would provide us with a job description the next day. After changing the date to the next day, then to the next week, the job description was finally delivered another day later than communicated.

While we registered for this service on April 14th, it wasn’t until May 3rd that we were assigned an HR Manager that actually provided any assistance to us. Because we had signed up less than 30 days after our new HR Manager was assigned to us, I requested a pro-rated refund effective the next day, on May 27th. We didn’t hear back (surprise!) so we followed up a few times and were finally told on June 2nd that she would escalate my request to a supervisor. On June 10th, after not hearing a word back, I called the main Bambee phone number and left a message. Still no communication.

I was finally able to schedule a call with them for today, June 15th. Our entire experience with Bambee has been horrendous. They sell you on services they refuse to provide and then deny to issue any sort of refund. This company is not honorable and I caution any business against using them. Review collected by and hosted on G2.com.

The initial onboarding experience was fantastic and put our minds at ease that someone was paying attention to all the HR details. We had our documents before we knew it, and our HR pro was there every step of the way. Review collected by and hosted on G2.com.

Not much thus far. Been a consistent experience thus far. Review collected by and hosted on G2.com.

Great help with multi-state compliance.. Review collected by and hosted on G2.com.

Can be a bit slow to respond sometimes.. Review collected by and hosted on G2.com.