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Backlog Reviews & Product Details

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Pricing

Pricing provided by Backlog.

Free

Free
Per Month

Starter

$35.00
Per Month

Backlog Media

Backlog Demo - Kanban Board
Kanban-style boards let you understand where every task is at a glance, edit with a click, and estimate delivery in seconds. Each project has its own board for easy, drag-and-drop updating of issues.
Backlog Demo - Gantt Chart
Gantt charts allow you to quickly visualize and edit the timeline of your entire project.
Backlog Demo - Issues - List View
In Backlog, a piece of work or a ticket within a project, such as a task is represented as an issue. Issues help you stay organized and keep track of tasks in the project and their timelines. Standardize issue creation by creating templates, or set up automatic issue creation via an email add...
Backlog Demo - Backlog Dashboard
This is a home page for a project, various information about the project is displayed here. This includes the 50 latest activities, such as new and updated issues, Wiki, comments, uploaded files and Subversion commit log.
Backlog Demo - Code Review
Backlog has Git & SVN code review built in, so no additional integrations are needed to use it. Version control helps the team keep track of the change history of files and work concurrently on code using the branching and merging functions. What’s more, they can link code updates to issues i...
Backlog Demo - Bug Tracking
Backlog’s clean, intuitive interface lets any team member log bugs clearly and quickly. With fields for descriptions, screenshots, priorities, and more, anyone can report issues—no technical background needed.
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Backlog Reviews (433)

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Reviews

Backlog Reviews (433)

View 1 Video Reviews
4.6
433 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Backlog for its user-friendly interface and effective task management, which streamline project workflows and enhance team collaboration. The integration of features like Git and visual tools such as Gantt charts helps teams stay organized and aligned. However, some users note that the mobile app experience could be improved, as it lacks some functionalities found on the desktop version.

Pros & Cons

Generated from real user reviews
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Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Good tool for Management"
What do you like best about Backlog?

Good UI. Create & Assign Task Quickly . Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Cannot see the progress line like MS Project Review collected by and hosted on G2.com.

Response from Joanna Latarska of Backlog

Dear Customer,

Thank you for your review, we love to hear our customers opinion. We are happy to hear you have such a positive experience with Backlog.

Thank you for your feedback about projects' progress as well, our team will review and consider it.

Please also see the attached link with Backlog's Gantt chart overview - a timeline of issues/tasks progress, feel free to contact us if you have any questions about it.

See how Backlog improved
M Aleem J.
MJ
LEAD QA
Mid-Market (51-1000 emp.)
"Its very simple and easy . its features includes reporting are very good ."
What do you like best about Backlog?

Bug reporting and creating tasks. it's very easy no complexity like jira. This application has multiple features including bug tracking tasks creation reports integration. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Sometimes it goes down and it won't respond once between my work it stops working. it happend to me in the mid of the project it goes down and i was not able to send report. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Great product for the value"
What do you like best about Backlog?

As a small organization, cost was a major factor in our choice to use backlog. There are more feature-rich solutions out there, but those solutions cost 5 to 10 times more.

With that said, the simplicity of backlog has it's advantages, including that it's easy to transition people who aren't familiar with product management software because there aren't loads of options and the software doesn't require extensive training. It's also generally easy to navigate, and Nulab seems to be adding more and more features that we enjoy taking advantage of. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Simplicity is a two-sided coin - while it's nice for new users, it's a problem as we get more familiar with the software and run into it's limitations. It would be nice to be able to move issues from one project to another, to create user groups who are not allowed to create issues, to require fields when creating tickets, etc etc. Review collected by and hosted on G2.com.

Taguchi Y.
TY
Managing Director
Small-Business (50 or fewer emp.)
"Simple project management platform"
What do you like best about Backlog?

As a project manager who has to manage multiple projects at a time, I appreciate Backlog's integrated dashboard to have a good glance of projects at a single stop. I love the centralized dashboard that I can switch from one project to another. Backlog also offers integration with Slack that I can track the latest updates without logging into the platform. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

I have a little complaint to Backlog for its project management features, yet I would be even happier if I could have more selection for integration options. Currently, Backlog offers integration with Slack and Chatwork. If you are using Teams, Yammer, and other communication platforms, there is no native connector available. Review collected by and hosted on G2.com.

Janani N.
JN
Senior Software Engineer / Lead Engineer
Small-Business (50 or fewer emp.)
"An excellent online project management software"
What do you like best about Backlog?

In this pandemic era, everyone is moving forward to remote working and working from home. First of all, the best option is to select an online project management tool accessible to everyone quickly. Additionally, Backlog has the most attractive and prominent features in its user interface, which will make life easier for all the developers and project managers. The best part I see in this software is that flexible and highly responsive Gantt charts and boards. We can easily edit durations, timelines and even change the status of a task with just drag and drop. This saves a lot of time when compared to other ordinary project management software that has irresponsive Gantt charts and boards. Plus, we can integrate the notifications to other messaging software to get notified whenever there is an update. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Backlog only allows creating two levels of parent-child tasks. However, we would need to further divide the subtasks in order to keep track of the progress. Additionally that, Backlog does not have the the capability to track time spent on subtasks separately. Therefore we see a drawback in the time tracking and team management features of this software. I see some restriction in file management because there is a size limit as 10 MB of a single file to be uploaded. This is quite ok for documentation and other information. but not as a full base of all project files. Review collected by and hosted on G2.com.

Milan K.
MK
Small-Business (50 or fewer emp.)
"After months using free version for 1 project we successfully moved to paid version for all projects"
What do you like best about Backlog?

Easy to setup and use including graphic differentiation and access rights for individual projects (customer logo and colors).

No training required for users in our company who adopted this tool very fast.

In addition, GantChart is really usable with several options for grouping, automatic issue creation from email is also useful to support our clients and track how our internal specialists perform. Internal wiki is also used in our company to document not only the knowledges and technical information to be shared with others in the team, but also the meeting minutes related to our projects - everything stored and available in one place.

The mobile application also works as expected. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

It is not possible to create links/relations in GantChart helping to display dependencies and reschedule the project tasks when something happen - now all issues have to be moved manually.

Navigation in wiki would be enhanced little bit. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market (51-1000 emp.)
"Best free ticketing portal out there!"
What do you like best about Backlog?

The free version has all of the tools available that a ticketing portal could offer. It's very user friendly and greatly assists with maintaining organization and deadlines. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

The free version limits some capabilities such as storage capacity but there are many ways to avoid uploading files directly to Backlog Review collected by and hosted on G2.com.

JK
Strategy and Operations Consultant
Consulting
Small-Business (50 or fewer emp.)
"Backlog is the Jack-of-all-trades in project and product management,bugs and issues tracking."
What do you like best about Backlog?

This tool helps me to complete project backlogs quickly.

I like that I can organize,create and assign tasks and projects to teams with this tool.

Enhance ease of tasks prioritization.

It's simple to track and monitor progress of projects with Backlog.

This helps me to track bugs and issues and also solve them effectively. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

The performance of Backlog in managing projects is delighting and I lack any shortcomings to pinpoint. Review collected by and hosted on G2.com.

Ashley  L.
AL
Software Engineer
Mid-Market (51-1000 emp.)
"Perfect UX/UI."
What do you like best about Backlog?

Perfect UX/UI. Excellent for managing products, tasks and projects.

It is ideal to work with flexible Gantt charts and boards. Its connection to Slack to track updates in real time is seamless. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

There is no negative, I really like working with backlog. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Small-Business (50 or fewer emp.)
"A very nice product, simple to learn and use. Some QoL improvements missing"
What do you like best about Backlog?

The issues table is very concise, and displays all the information you would want in order to quickly prioritize issues. Moving issues between milestones is very nice, especially the option to bulk edit them to e.g. close them once a sprint is finished. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

There's a lot of page reloads, instead of just fetching and displaying data. Subtasking is messy, and not all that useful since they exist as separate issues anyway, having some kind of "super task" visible which hides subtasks would make managing projects easier, since one can stop considering all the child issues by themselves. Review collected by and hosted on G2.com.

Questions about Backlog? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

AA
Ankit Agrawal
Last activity almost 2 years ago

What is the quick way to change the assignee of the issue

Janani N.
JN
Janani Nayanathara
Last activity almost 2 years ago

Hi all, I do not seem to find a way to track actual time spent for subtasks in Backlog. Is there any workaround you all have figured out?

Pricing Options

Pricing provided by Backlog.

Free

Free
Per Month

Starter

$35.00
Per Month

Standard

$100.00
Per Month
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Backlog Features
Creation & Assignment
Due Dates
Task Prioritization
GANTT
Issue Tracking
User Reports & Feedback
Tester Reports & Feedback
Team Reports & Comments
Bug History
Data Retention