Top Rated Backdrop Alternatives
Backdrop has enabled us to consolidate and manage the materials that we send daily to our customers. With a number of products we support, there are endless spec sheets, white papers and video we need to get to customers both inside and outside of the sales process. With Backdrop we're able to do this right from within Outlook which is part of our existing workflow Review collected by and hosted on G2.com.
The only qualm I can think of is that Backdrop tests to add features quickly which can sometimes be jarring. Its hard to say that is a dislike because we have used many of the new features, however knowing ahead of time would give us some notice to inform our users, thats all. Review collected by and hosted on G2.com.
15 out of 16 Total Reviews for Backdrop
Overall Review Sentiment for Backdrop
Log in to view review sentiment.
Backdrop offers many features that assist sales. With Backdrop you can be assured the customer receives the information you sent him / her even when they say they didn't receive it. You receive messages telling you when they open the doc(s) and for how long. Superior! Backdrop offers a library where docs are stored, so you don't have to hunt for them each time you start a campaign or allows you to include select docs with other communication you are sending your customer. When you have multiple users, this will enable you to have all users select from the same list of docs. We use Backdrop to send all quotes and associated documentation with each proposal. Backdrop lets you know when the information sent is forwarded to others in their organization for review or if they pass your information on to contacts outside their organization. Review collected by and hosted on G2.com.
The one and only dislike I have is finding enough time in my day to fully utilize all the features Backdrop offers in my hectic day. Don't get me wrong. Backdrop is easy to use and learn it's not a challenge to use if you use computer programs at all, I am simply trying to fit 20 lbs into a 2 lbs bag. Review collected by and hosted on G2.com.
Easy to use, great way to present more than just your bid but a full portrait of your company as a way to always remind your customer of who you are and what you can do. Review collected by and hosted on G2.com.
Trial period usage did not give us the full benefits of Backdrop due to limited features during this time. It's like wanting to buy a sport car but only allowing the user to drive a yugo. Review collected by and hosted on G2.com.
I like the ease of adding attachments for our customers. Review collected by and hosted on G2.com.
I don't like getting a report everyday saying that emails were not viewed or printed. I would like to only receive an email to let me know when a customer is viewing or interacting with the information I sent. Review collected by and hosted on G2.com.
Backdrop gives us the ability to deliver multiple documents and information in a format that is more appealing to both our clients and our team. We haven't seen anything like it on the market and it's poised to give us an edge over our competition. Review collected by and hosted on G2.com.
Nothing to dislike at this time, just keep updating the interface and features, as you're doing. Review collected by and hosted on G2.com.
The ease of use and actionability of customer insights. Review collected by and hosted on G2.com.
It's not a CRM, but it doesn't pretend to be. For small businesses or somebody taking their first step, it's a pretty good starting point. Review collected by and hosted on G2.com.
The ability to see/know if your correspondence with your customer is being reviewed Review collected by and hosted on G2.com.
Some companies firewall protection don't allow external links such as Backdrop. Makes it more difficult to track/gauge any of their responses Review collected by and hosted on G2.com.
Enables us to template our sales process with Collections and off the shelf content we commonly use
Sales signals on Forward tracking is life changing Review collected by and hosted on G2.com.
The free plan is a bit limiting.
Backdrop adds features pretty often but sometimes this means moving a feature I’ve become used to and I need to find it again Review collected by and hosted on G2.com.
I like the ability to track the recipient's read of my texts. Review collected by and hosted on G2.com.
I am having difficulty with seeing my collections every time. It seems like I have to redo them since they don't always show up. Thus, is this product ready for primetime??? Review collected by and hosted on G2.com.
