BackBox
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4.5 out of 5 stars
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BackBox Reviews & Product Details - Page 9

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BackBox Overview

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What is BackBox?

BackBox is an advanced, security-focused network device automation platform that simplifies and enhances network management for enterprises and service providers. By leveraging a robust Automation Builder and a library of over 3,000 pre-built automations, BackBox eliminates the need for extensive coding, reduces manual errors, and scales effortlessly to manage thousands of devices. This results in a lower total cost of ownership and a higher return on investment by automating repetitive tasks and improving operational efficiency. The platform addresses key challenges such as complex multi-vendor environments, inefficient manual processes, and the need for rapid vulnerability patching. With BackBox, users benefit from comprehensive security and compliance tools, streamlined network configuration management, and reliable backup and recovery solutions. Its proven ability to accelerate deployment and enhance network security makes it a valuable asset for managing large and intricate network estates.

BackBox Details
Product Website
Discussions
Languages Supported
English, French, Hebrew, Spanish, Turkish
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Product Description

BackBox offers a simple way to intelligently automate the backup, restoring and management of all devices on the network by providing centralized management for over 150 different technology manufacturers

How do you position yourself against your competitors?

BackBox offers a highly intuitive and versatile network automation platform designed to tackle complex network management challenges with ease. Unlike other solutions that may require significant coding or are limited in their automation capabilities, BackBox provides a no-code automation experience with its Automation Builder and a comprehensive library of pre-built solutions. This approach not only simplifies integration and scaling but also delivers robust security and compliance features that are tailored to both multi-vendor environments and evolving network needs, ensuring rapid and reliable operational efficiency.

Seller Details
Seller
BackBox
Company Website
Year Founded
2009
HQ Location
Global, OO
Twitter
@Back_Box
282 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
Description

BackBox is a market leader in network automation, security and management solutions. We help companies worldwide automate and streamline complex tasks, ensure network health and performance, achieve business continuity, and do more with fewer resources.

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Overview Provided by:
Nicole Ferro

Recent BackBox Reviews

HT
Hasan T.Enterprise (> 1000 emp.)
4.5 out of 5
"Affordable automation tool with extensive capabilties"
Easy to use and very easy to implement. It gives direct value after the integration. Must have features already implied in the solution. Extensive...
Read more
Joel Mauricio R.
JR
Joel Mauricio R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great tool"
It has great features, one of them is the ability to record screen when someone make any changes in the system of the equipment.
Read more
JE
Jane E.Small-Business (50 or fewer emp.)
4.0 out of 5
"Reliable backup and recovery for network infrastructure"
The most notable attribute about BackBox is how we can ensure consistency in all network devices. We have an automated process that keeps everythin...
Read more

BackBox Pricing

Premium
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Enterprise
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Standard
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2 people requested security information

BackBox Media

BackBox Demo - BackBox Dashboard
This is the BackBox dashboard with widgets users can customize, showing info about a variety of BackBox features, like backup status, network usage, system information, Intellichecks status, and license info.
BackBox Demo - BackBox Device Management
View from one location all devices managed across your network, providing easy access to all devices, backup files and status. (BackBox supports over 180 devices)
BackBox Demo - BackBox Dynamic Inventory Information
BackBox's Dynamic Inventory shows up-to-date information on hardware and software information collected from all devices, current to the last time a backup was done on the device.
BackBox Demo - IntelliChecks by Device Report
BackBox shows at a glance, by device, the status of the device and why any of the checks failed. Identify and solve problems quickly!
BackBox Demo - BackBox Quick Task Job
BackBox allows users to execute jobs on demand, without the need to schedule them.
BackBox Demo - BackBox Technical Survey Report
BackBox provides a flexible inventory report for any device, providing configuration details, connections information and any info we can pull from the device.
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117 BackBox Reviews

4.5 out of 5
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117 BackBox Reviews
4.5 out of 5
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117 BackBox Reviews
4.5 out of 5
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BackBox Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BackBoxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
EI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BackBox?

Good product.

Easy to use

Easy to integrate Review collected by and hosted on G2.com.

What do you dislike about BackBox?

PS Team not keeping deadlines commitments Review collected by and hosted on G2.com.

What problems is BackBox solving and how is that benefiting you?

Allows us to perform backups, and also to automatically perform secure configuration management Review collected by and hosted on G2.com.

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TD
Network Analyst
Financial Services
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BackBox?

Backbox is an easy to use, high functionality device which is easy to integrate, support and implement highly repeatable and efficient automations for sanity across your infrastructure. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

Backbox UI is sometimes buggy and slow which can impact usability. Review collected by and hosted on G2.com.

What problems is BackBox solving and how is that benefiting you?

Sanity checks and automations across the estate. Review collected by and hosted on G2.com.

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Chris G.
CG
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about BackBox?

Ease of use, super easy to navigate menus which are clear and cocise unlike some other tools from other providers. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

Nothing much, BackBox works extremely well as our companies backup tool and for configuration compliance audits and remediation, also providing network vulnerability management and network configuration change. Review collected by and hosted on G2.com.

What problems is BackBox solving and how is that benefiting you?

We use Backbox to index our F5 estate esnuring all certificate renewals are up to date and not misse casing any outage, we also backup all our other equipment (729 devices in total) Review collected by and hosted on G2.com.

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Gary L.
GL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BackBox?

Ability to manage all your devices from one pane of glass. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

Scripting requires learning Backbox's own language.

You have to to enter the script line by line, making coding very painful. Review collected by and hosted on G2.com.

What problems is BackBox solving and how is that benefiting you?

We are attempting to use backbox to Upgrade the devices. Review collected by and hosted on G2.com.

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Kevin M.
KM
Network Security Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BackBox?

Backbox is simple to use. It's easy to add devices via device discovery. Customer Support is also top notch. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

Occasionally, devices will import incorrectly categorized. Review collected by and hosted on G2.com.

What problems is BackBox solving and how is that benefiting you?

Backbox solves the issue of Configuraiton Management, Policy Management, and network automation. Review collected by and hosted on G2.com.

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OV
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BackBox?

with BackBox you have one single point for your backup and regular tasks management Review collected by and hosted on G2.com.

What do you dislike about BackBox?

Learning the BackBox scripting could take time Review collected by and hosted on G2.com.

What problems is BackBox solving and how is that benefiting you?

Monitoring on backups failures Review collected by and hosted on G2.com.

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Adael C.
AC
Senior Infrastructure Engineer
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BackBox?

Simple and powerful.

Very easy to config.

excellent support Review collected by and hosted on G2.com.

What do you dislike about BackBox?

Not so much.

Basically it works very good Review collected by and hosted on G2.com.

What problems is BackBox solving and how is that benefiting you?

Backup solution for network devices Review collected by and hosted on G2.com.

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Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about BackBox?

Backbox is highly flexible and customisable tool performing complex network task with simple steps. I am very much satisfied with the knowledge of support team and their willingness to help customers to perform a successful deployment. Their after sale support is also great. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

Nothing to dislike. Comparable or can be integrated list needs to be updated. How we can use ML and AI in this. Review collected by and hosted on G2.com.

What problems is BackBox solving and how is that benefiting you?

Network task automation, upgrades , patching, auto backup are few examples Review collected by and hosted on G2.com.

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Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BackBox?

Great automation, easy to use GUI and interface, plus fantastic weekly support meetings to discuss tickets. Review collected by and hosted on G2.com.

What do you dislike about BackBox?

There is nothing particular I dislike about Backbox Review collected by and hosted on G2.com.

What problems is BackBox solving and how is that benefiting you?

Automation of upgrades and backups are very easy to use too Review collected by and hosted on G2.com.

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Verified User in Computer & Network Security
AC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BackBox?

Backup and restore works easy and reliable

Reporting tools

Support organisation Review collected by and hosted on G2.com.

What do you dislike about BackBox?

Complex to add new non standard automations Review collected by and hosted on G2.com.

What problems is BackBox solving and how is that benefiting you?

Central backup facility with reporting about status.

Central overview of certificate renewal

We hope to be able to soon add log harvesting Review collected by and hosted on G2.com.

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