116 BackBox Reviews
Overall Review Sentiment for BackBox
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I likeI like the stability of the product and the speed of development of new features. Product support is fantastic Review collected by and hosted on G2.com.
There is nothing in the Backbox product that i dislike Review collected by and hosted on G2.com.
The automation process to backup a lot of diferent devices (multibrand) with only one clic. After check the backup is donde correctly, you can schedule de backup. Review collected by and hosted on G2.com.
Some backups process taking a lot of resources of the backbox vm machine. You really need a vm with hig resources to have ait good performance. Review collected by and hosted on G2.com.
Backbox is easy to use - manage multiple devices from other vendors in one place. Documentation is user friendly. Customer support team is magnificent, they always solve the cases. Implementation and integration is fast and easy. I use this tool several time of week.
. Review collected by and hosted on G2.com.
Reporting is not fancy. The price of licence is little expensive. Review collected by and hosted on G2.com.
First of all, we liked the software's performance since the base platform is pretty repsonsive and performent. It allows for users to perform their daily actions in a quick way. Also, the ease of use of the solution is much appreciated as it's very user-friendly. Finally, this solution is compatible with a very large set of manufacturers / products and integrates perfectly in most existing network and security infrastructures. Review collected by and hosted on G2.com.
Some minor cosmetic issues regarding web UI (could be updated / refreshed) or bugs also related to web UI (user logging issues) but overall nothing too serious. Review collected by and hosted on G2.com.
Backbox has a very simple to use backup and restore process, with the ability to automate configuration baseline checks, along with templated updates. The customer support is extremely responsive.
Implementing the product is extremely easy, within an hour it can be routingly backing up your whole network infrastructure and applying updates from the library of pre-built tasks.
The product roadmap looks impressive, with improvements for NVM, Service Now integration etc. Review collected by and hosted on G2.com.
So far, nothing - the barrier to unlocking the value it offers is just down to the we have available to keep integrating it into our processes. Review collected by and hosted on G2.com.
easy use, fastly backup and restore, backup verification, support many products Review collected by and hosted on G2.com.
Some help files not enough and product web site not rich content. But support teams answer the quetions very fastly. Review collected by and hosted on G2.com.
The best point about BackBox are the follow :
. Reactive support
. usability
. support to integrate the product
. Easy to add equipement Review collected by and hosted on G2.com.
BackBox need to work on the following point :
. support of Cyberark Central Credential Provider
. inventory information are not well parsed Review collected by and hosted on G2.com.
Backbox is a very stable, automatized backup solution. It is very easy to implement, easy to manage, and very flexible for most of the companies. What I like the best about Backbox is that it is a very stable and straightforward solution. Also, it's front-end is very user-friendly. Review collected by and hosted on G2.com.
Licensing is a little bit restrictive, because of registered a fixed IP. It sometimes limits the flexibility of the solution. Review collected by and hosted on G2.com.
