116 BackBox Reviews
Overall Review Sentiment for BackBox
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Backbox is a very good Network automation, security and management tool. It is being used for backing up the network devices in our organization. If has good features and easy to use. Implementation is also not that difficult, once it is installed your life becomes easier. For an instance if we are backing up any network devices like routers, it saves all the configuration file and we can have CLI access of the device via Backbox. It also generates the notification alert via mail if there is any issue while backing up and generates the list of all devices that has been backedup. Customer Support is also good, you get quick timely help. It has a feature that if you dont login into Back box for longer period of time then account gets locked or expired automactically. So overall its a good experience!!! Review collected by and hosted on G2.com.
Since its a automation tool so there are minor bugs which can be neglected as they keep on upgrading and adding new features. So no major issue or conerns. Review collected by and hosted on G2.com.
It has great features, one of them is the ability to record screen when someone make any changes in the system of the equipment. Review collected by and hosted on G2.com.
Maybe it could be the learning curve and the updates Review collected by and hosted on G2.com.
BackBox is not just a tool; it’s a network automation partner that empowers teams to focus on innovation rather than maintenance. For those seeking to streamline their network management processes, increase efficiency, and bolster security, BackBox is the go-to solution. Review collected by and hosted on G2.com.
to automate backup processes ensure that you’re prepared for any eventuality, from hardware failures to malicious attacks.needs customization Review collected by and hosted on G2.com.
Backbox proves highly efficient in generating configuration backups for your network devices, minimizing manual efforts and optimizing capacity. Review collected by and hosted on G2.com.
Its limitation lies in the fact that it doesn't supports certain security devices from specific vendors. Review collected by and hosted on G2.com.
The product seems to just work, mostly I can just set it up and forget about it, very little maintenance beyond updates once or twice a year(Our choice many more updates are released, we chose to do twice a year). Anyways, probably te easiest software to setup and maintain, and as far as unsupported hardware, the support people over at backbox are second to none, something won't back up, call them, they will build a custom script for you. And if you want to be even more adventurous, they will even show you how to build your own scripts, which I have done, and it's even in their database now, your welcome! These guys are great and they will go the extra mile for you when needed, HIGHLY RECOMMEND! Review collected by and hosted on G2.com.
The only bad thing I can say about Backbox as an application is that I am constant getting the disconnected message. I don't know why, but it is always "reconnecting" seems constant, but as I said I would imagine if I contacted support about it, they would help me resolve that issue as well. Review collected by and hosted on G2.com.
BackBox has been a complete timesaver for our company. We have over 300 Juniper devices deployed throughout shops in both the US and Canada. With the click of a mouse I am able to run backups, pull inventory numbers, upgrade/patch devices and send out configuration changes. What used to take us weeks now only takes hours. Coupled with BackBox's excellent support staff, there hasn't been anything done though the command line that can't be done by the BackBox software. The product is easy to deploy and easy to use. It's highly customizable with templates can be copied and edited to save time. BackBox has been a huge lifesaver for our company. Review collected by and hosted on G2.com.
I don't really have anything to say about BackBox being least helpful. Maybe if it was free, but that wouldn't be a very good business model for them. Review collected by and hosted on G2.com.
Since we have just integrated BackBox into our operations, I can say that the ease of use is very obvious. The clone and edit functions are very strong, thus, the device settings can be easily manipulated across the network of Cisco switches. We have developed the custom scripts that have changed our remediation procedures which were very complicated before. The intellicheck feature is also a plus, it gives you real-time validations that are almost limitless in their scope. Review collected by and hosted on G2.com.
On the other hand, the default list of devices in BackBox may seem a bit overwhelming to the beginners at first. Besides, the advanced features were more difficult to understand than I thought; the one-on-one support would be of great help to me to use the full potential of custom scripting. Review collected by and hosted on G2.com.
The best thing is user interface. It is very simplifed and easy to understand.
The best feautre is intergration with network devices.
Backbox is driving the decline of repetative tasks. There are numerous things we can do in Backbox which increase the frequency of use.
We got the experience similar to ease of implementation. Customer support is also very responsive which helps to resolve you query at earliest. Review collected by and hosted on G2.com.
Honestly till date I haven't receive any unplaeast response not from the device and customer support. Review collected by and hosted on G2.com.
the flexibility with running scripts and backuping end devices Review collected by and hosted on G2.com.
i dont think i can come up with something i dont like
for now, everything is fine :) Review collected by and hosted on G2.com.
