BackBox Reviews & Product Details

The most notable attribute about BackBox is how we can ensure consistency in all network devices. We have an automated process that keeps everything aligned and instead of having to manually backup configurations or getting tripped up by not having something in the particular timeframe, it saves that work. This cuts out human error and prevents our security policies from being tampered with. It has also come in handy due to the ability to instantly escape to a previous configuration when unexpected issues arise, which saves for hours of troubleshooting. Review collected by and hosted on G2.com.

The main frustrating part about BackBox is that when it can’t backup the same way across vendors sometimes a restore gets complicated. Things have slowed us down since we’ve had to spend extra time making sure the settings are applied correctly. In addition some automaton features haven’t been fully automated yet requiring that you manually turn certain things on to allow for perfect hands free management (minus a bit of manual intervention). Review collected by and hosted on G2.com.

Automatic backup feature in BackBox helps our organization largely. The manual backups of our systems consumed a huge amount of IT team time, and the system saves time and reduces the risk of data loss. This flexibility in scheduling allows us to perform the backups at times when there is no operation, so that we do not interrupt the operation. The rollback system allows the quick recovery of the system in case of any errors by automatically restoring the old system states. This solution made backup management system simpler and more reliable. Review collected by and hosted on G2.com.

Sometimes we experience some disruption to our work routine due to the backup process being occasionally longer than expected. System interface works but the system requires an updated design to provide a better user experience. However, despite other considerations, these problems remain minor. Review collected by and hosted on G2.com.

The BackBox system simplifies both infrastructure supervision and protection tasks. Our team uses three hours of saved work time each week through BackBox automation which handles recurring activities between vulnerability assessments and patching and configuration management. Our security data from the reporting tool enables us to make informed security choices. Review collected by and hosted on G2.com.

The system requires additional development work on several aspects. The interface sometimes experiences problems which cause buttons to malfunction or screen freezes to happen briefly. The backup restoration system should have better clarity as a few team members struggle to comprehend its logic. Review collected by and hosted on G2.com.

BackBox is the most valuable offering in terms of the capability to automatically back up various network devices and systems. It integrates really well with our other network management tools and we don’t now need to manually track or schedule any backups. One thing we’ve realized is that we can now do strategic things and let automation handle the mundane backup work. Additionally, it’s nice to be able to monitor everything you have in all in one centralised dashboard. Review collected by and hosted on G2.com.

There are some problems with BackBox, and one of these is of the setup type, which may take time to get through especially for those with little knowledge on network backup. The documentation is rather slightly confused at some points so that the persons who are going to use the application for the first time will have some problems to get started. Sometimes, however, it has made it less efficient at introducing it to various teams or departments, resulting in more assistance and problem solving. Review collected by and hosted on G2.com.

I like most BackBox’s proactive approach to its backup management. The software itself doesn’t just automate the backups, it automatically updates them regularly without us needing to do anything. It’s especially useful if you’re managing lots of systems and also helps minimize the chance of backup failures. I also like that it eases my mind over the status of backups, by reminding me about it. With BackBox I know our systems are always protected. Review collected by and hosted on G2.com.

One problem I have with BackBox is that it does not always optimize the backup function for all the devices in the same way. Naturally, when it comes to some of the older systems, the overall setup can seem somewhat complicated. However while these controls are relatively new, one has to invest considerable time in order to get everything working hitherto in the older equipment, which is highly time consuming especially where time is of essence. Review collected by and hosted on G2.com.

What I find most appealing in BackBox is the capacity of running network devices backup in an automated way. As for the integrated tools, it is fully compatible with the existing network management tools which simplifies its setup and installation process. Oh yeah, it performs compliance audits regularly – a plus that guarantees our security. The usability level is high and therefore we spend less time at capturing the routine work and more time on unique challenges. Review collected by and hosted on G2.com.

The biggest disadvantage that can be pointed at BackBox is that the reporting options should be more flexible. At times I have a little challenge in producing report exactly as i wish with the contents which can sometimes hamper the auditing session. Further, like practically in all the tools, its interface is rather easy to use but it seems to be a bit outdated as it is not as user friendly as it could sometimes appear. Some of these are minor but can be problematic; they cause time inefficiencies particularly where I am busy. Review collected by and hosted on G2.com.

The thing I like most about BackBox is that it automates network backups and server configuration management. It saves us time by taking away those manual processes and helping with compliance because we can track the change so we know we’re secure and up to date. With the integration with SolarWinds, we are now able to monitor and manage networks better. We also use it to help reduce downtime during maintenance periods allowing us to maintain smooth operations without disruption. Review collected by and hosted on G2.com.

I dislike BackBox for its outdated user interface which makes it hard to navigate from one place to another. Besides, the reporting features are really limited because they can’t be customized to specific requirements. Sometimes these issues slow us down when we need to churn out detailed insights to stakeholders or solve problems quickly. Additionally, you have to spend further effort on the onboarding stage since the interface is not efficient for users to pick up quickly. Review collected by and hosted on G2.com.

The best thing about BackBox is how it virtualizes the network and device backups. It guarantees that we have our up to date configurations stored safely so when we have to deal with outages or upgrades, we can have our configs down. Very flexibility and reporting feature enable to know system health. That we integrate it with our network monitoring tools, which makes troubleshooting faster, not to mention more efficient. Review collected by and hosted on G2.com.

Handling very large scale networks sometimes becomes difficult for BackBox. During a longer backup operations, our system slows down and reduces productivity at critical maintenance windows. The latter, however, also feels dated, with a user interface that is functional but dated — it feels less intuitive than we’ve come to expect in other platforms. Overall usability of such a large scale environments varies according to these drawbacks. Review collected by and hosted on G2.com.

While there are many other scheduler out there, BackBox is unique for it’s automation and robust scheduling features. Once it has been configured, we never need to think about missing backups or not having configured to do regular ones. Since we can rely on it without constant oversight, it has become indispensable to always keep our network devices protected. It is also flexible given our multi device environment due to its wide device compatibility. Review collected by and hosted on G2.com.

BackBox is generally not bad, just the backup of large or old devices can take longer than you expect. This particularly shows when network connections are slow, thereby delaying complete backup process. A drawback is without that detail to report what error was made, troubleshooting becomes that much harder when something breaks while performing the backup. The interface could also be a little bit more intuitive for new users, which would make it a bit easier to manage backups. Review collected by and hosted on G2.com.

I must say, BackBox, in my opinion, the best feature is how it deals with the scheduling of the backup and restore features simplifying our network efficiency. The scheduling capabilities and detailed logging are useful to keep us informed on all the work done, and increase transparence for the disaster recovery. This is advantageous as it ensures we are always ready for any unravelled problem in the networks for we are just a click away from reconfiguring them. Review collected by and hosted on G2.com.

I’ve noticed one disadvantage that is implemented in BackBox, concerning reporting – it is not very flexible and not very detailed as well. This has made it difficult for us to produce fine grained data for our analysis, hampering our capacities to monitor trends and detect issues within the network backlog. Increased flexibility in reporting values would be a great advantage for monitoring recovery efficiency and dealing with new problems. Review collected by and hosted on G2.com.