Babelway Pros and Cons

- Cloudbased: No installation needed, just a browser. As soon as you're registered, you can start building the connections. Accessible from anywhere with sufficient security features built in. Regular updates with new features.

- Easy to learn: you don't need to be an IT specialist to set-up connections. Someone with reasonable Excel (formula) skills can set up connections with quite complex transformations after dedicating 2-3 days self-training.

- Collaborative: easy to share setups with other companies/people so the work does not have to be done twice. If you don't have sufficient resources to build connections yourself, you can easily outsource to externals and have them work in your environment directly or in their own environment and copy it over to yours afterwards

- Transparant: whether you set up the connections and transformations yourself or have it done by someone else, you still remain "in control" since you have full access to the setup. There is no "black box" as is the case with other software where you always need to have changes done by (and wait for) the software supplier. You can also see how a file is processed in the different steps

- Great support: the service desk is very responsive and don't just solve the problem but also explain what you did wrong and how they solved it... Review collected by and hosted on G2.com.

Although I'm using Babelway for over 10 years, I still regularily "stumble" into features I did not know yet so I guess Babelway can still improve their communication on all its possiblities/features. Review collected by and hosted on G2.com.

At each interaction we have, Babelway demonstrates competence, flexibility, reliabiliby and efficiency, making it an outstanding partner!

From Sales to Customer Support, with a particular focus on their Project Manager(s), I truly appreciate Babelway's service and flawless operations. Review collected by and hosted on G2.com.

Frankly… there is nothing to dislike about them! Review collected by and hosted on G2.com.

Reactivity, and the ability to find a quick solution to my problem Review collected by and hosted on G2.com.

I have not had the opportunity to find anything to criticize about Babelway to date. Review collected by and hosted on G2.com.

they are open for any discussion and help you with your problems pro activily Review collected by and hosted on G2.com.

how the website works. I don't know how the manage and build page works Review collected by and hosted on G2.com.

Mostly ease of use. Easy navigation. The creation of flows and workflows in the product is smooth. Review collected by and hosted on G2.com.

Lack of documentation, although the support is very good. Review collected by and hosted on G2.com.

I can simply ask a customer or supplier: "What message format can You give me", and implement their format relatively fast, dependent on the complexity of the needed information. Saving both sides implementation time/money. Review collected by and hosted on G2.com.

I'd like some extra reporting features. To have a better view of which channel costs us the most to see if we can save costs. Review collected by and hosted on G2.com.

A. they got the answer correct.

B. they did it in less than 30 minutes. Review collected by and hosted on G2.com.

Only that I have to do it all thru email. Review collected by and hosted on G2.com.

- Efficiency

- Quality of work

- customer focus

- collaborative tool Review collected by and hosted on G2.com.

Problem to find what I don't like. Even the cost seems to be ok. Review collected by and hosted on G2.com.

The interface of work, the availability of the helpdesk, the competence of the speakers Review collected by and hosted on G2.com.

Sometimes the error message associated with an error message is unclear. It would be interesting to know the line of the input file that causes the error. Review collected by and hosted on G2.com.

I have received excellent support from Hassan who diligently explained my issue in detail and helped solving my problem with his vast knowledge and experience! Thank you! Review collected by and hosted on G2.com.

Nothing. This value is too short. It should have 40 characters or more. Review collected by and hosted on G2.com.