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babelforce
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babelforce
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4.7 out of 5 stars
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babelforce Pricing Overview

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babelforce has 4 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs.
NamePriceFeatures
babelFlex Plus
Contact Us1 Per Agent Per Month
Request Demo
The essential babelforce automations, plus our one-of-a-kind No-Code UI.
  • All standard call flows
  • All dynamic No-Code call flows
  • Triggered messages
  • SMS Email integration
  • Code-able helpdesk / ticketing actions
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babelEnterprise
Contact Us1 Per Agent Per Month
Request Demo
All babelFlex Plus functionality, as well as:
  • Dynamic call and messaging campaigns with integrated data
  • Conversational AI features including VoiceBots, speech recognition, NLU
  • Custom integrations
  • Guaranteed uptime SLA
babelUltimate
Contact Us1 Per Agent Per Month
Request Demo
All babelEnterprise functionality, as well as:
  • Dedicated enterprise deployment
  • Additional professional services packages and Customer Success support
VoiceBot Licences
Contact Us1 Per Channel Per Month
Request Demo
This licenses are for customers needing custom VoiceBots with conversational AI features including speech recognition or natural language understanding.
  • Deeply integrated VoiceBot service
  • Natural Language Understanding
  • Text to Speech
  • Speech to Text

babelforce pricing & plans

Pricing information for babelforce is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase babelforce must be conducted with the seller.
Pricing information was last updated on October 10, 2024
Questions about pricing?
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babelforce Pricing Reviews

RM
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about babelforce?

We are using Zendesk in our organisation and have been on the saerch for a phone system which cooperates in the best way with Zendesk. Babelforce fills all the needs we have in regards to Zendesk and offers even more valuable solutions to drive and grow our business. We are very impressed by the possible solutions Babelfore can offer.

Furthermore the cooperation with the Babelforce team is a real enrichment for us. The team is very straight forward, very effective and offers solutions in the best way and last but lot least the cooperation is a lot of fun. Review collected by and hosted on G2.com.

What do you dislike about babelforce?

Honestly there is actually nothing what we dislike. Neither about the system nor about the team. Review collected by and hosted on G2.com.

What problems is babelforce solving and how is that benefiting you?

Babelforce will enable us to focus on our strategic important customers and deliver them an optimal service.

Due to automatisms and assistants we will free up customer service resources which we then will use to support sales campaigns and grow our business Review collected by and hosted on G2.com.

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Response from Vladimir Nikolić of babelforce
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Ralf,

thank you for the feedback, great to see that you have positive outcomes in using babelforce.

Besides the quality of the solution we offer, it is lovely to hear that the team and the service are on par with it.

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MH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about babelforce?

Babelforce impresses with its versatile softphone platform, seamlessly integrating telephony into business operations. Its intuitive interface simplifies communication workflows, enabling efficient call handling and management. With robust features and reliability, Babelforce empowers businesses to streamline their telecommunication processes, enhancing productivity and customer satisfaction. Whether managing inbound calls or facilitating outbound campaigns, Babelforce excels in providing a comprehensive solution tailored to meet diverse business needs.

It has been a pleasure to work with Imke. She has always been assisting us and was available on a short note when questions arise. Review collected by and hosted on G2.com.

What do you dislike about babelforce?

Phone conferencing (warm transfer) with agents needs improvement. Review collected by and hosted on G2.com.

What problems is babelforce solving and how is that benefiting you?

Babelforce revolutionized our global hotline management by integrating all channels into one user-friendly platform. With streamlined operations, we efficiently handle inquiries worldwide, ensuring prompt and effective customer support. Its robust features empower our team to manage calls effortlessly, enhancing productivity and customer satisfaction. Babelforce truly simplifies our communication workflow, enabling us to deliver exceptional service across borders. Review collected by and hosted on G2.com.

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Response from Vladimir Nikolić of babelforce
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Always glad to hear that babelforce delivers, and is recognized, a flexible yet powerful solution which helps in your operations.

Regarding conferencing - happy to share that we are working on exactly that feature enhancement.

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