Axios HQ Pros and Cons

The ease of writing. I save countless hours with my copy for internal and external newsletters. The smart brevity and AI features help me find what I need to write about and give me a good starting point. The customer support is also top notch with the chat feature. Review collected by and hosted on G2.com.

Contact implementation. I hate to compare but i wish there was a similar contact mangement as Contact Contact has. Each newsletter is different and I wish there was a central audience section where you can assign series too or even mass delete/unsubscribe if they are not active emails. Review collected by and hosted on G2.com.

The platform is incredibly intuitive and easy to onboard and train new members. The chat feature is really helpful when it comes to answering questions and recieving support. I'm also very impressed with the metrics you're able to extract for analyzing readership and user behavior with our communications. Review collected by and hosted on G2.com.

It's a pretty new product! There's a healthy amount of quality of life improvements on their roadmap that I can't wait to see implemented, such as a calendar view of all communication series. However, the team is very good at providing consistent monthly updates and helpful resources as new features are added. Review collected by and hosted on G2.com.

I love the ability to review analytics - I always check out the read rate! Review collected by and hosted on G2.com.

The inability to attach documents to communcations Review collected by and hosted on G2.com.

I love that Axios HQ is constantly updating its platform based on feedback from its users. Axios HQ allows me to easily compose a one-off or newsletter. I can add photos, links, polls, and more that are displayed cleanly and make it easier for employees to digest my company's communications. Review collected by and hosted on G2.com.

Axios HQ could do a better job at organizing audience lists as well as more customizations within the design of each communication Review collected by and hosted on G2.com.

The Smart Brevity format and the UI in which it is presented. Review collected by and hosted on G2.com.

Lack of ad options make management a bit difficult. Review collected by and hosted on G2.com.

It's very easy to use and we have access to direct support if needed. The Axios team has been great Review collected by and hosted on G2.com.

The only thing that I don't like is that every newsletter has to have a different audience and you cannot edit audiences across the board. Review collected by and hosted on G2.com.

I work with clients who use Axios HQ as the staging for their email newsletters. The Axios HQ platform serves as a great collaboration tool to allow us to clean up the text, work through questions on content, and get the content ready to be sent to external readers. Review collected by and hosted on G2.com.

I think some some additional collaboration tools would be helpful for users who are going through multiple drafts with their content. Also, it seems like some of the options (like version history) go away once an email is sent. It would be great, looking back, to see who made a particular change (especially if the change created an issue with the content). Review collected by and hosted on G2.com.

Axios is very user friendly and it keeps communication short and to the point. Review collected by and hosted on G2.com.

It takes time to get used to navigating the service but it is great once you get the hang of it. Review collected by and hosted on G2.com.

I like the reading time so our users know how long it takes before opening an email from us. This has increased our open and click-through rates. Review collected by and hosted on G2.com.

I feel like since they are newer the tiers of plans can be confusing on what you need or should get. Review collected by and hosted on G2.com.

Axios HQ has made our internal communications process simpler and more manageable. Smart Brevity has seeped into our comms, even outside of Axios. The layout is super easy to read and the newsletter/email design has been seamless with Axios's template library.

My favorite thing about Axios HQ is the customer service. Their willingness to constantly improve the platform and ensure we accomplish our goals hs been a breath of fresh air compared to other email marketing platforms I've used in the past. Review collected by and hosted on G2.com.

There are a few formatting options and UI improvements that can make the tool better. However as mentioned, the Axios HQ team improves their platform regularly! Review collected by and hosted on G2.com.