--- title: Avoma Reviews meta_title: 'Avoma Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1363 reviews by the users' company size, role or industry to find out how Avoma works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1363 scale: '5' date_modified: '2026-07-14' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Avoma Reviews **Vendor:** Avoma **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,363 ## About Avoma Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Intelligence, Avoma empowers teams to streamline workflows, enhance customer interactions, and accelerate growth. With Avoma, you can automatically schedule and record meetings, receive full transcripts and AI-generated notes, and sync actionable insights directly to your CRM. Its AI-powered technology helps capture crucial customer information before, during, and after meetings—providing real-time insights and auto-scoring sales and customer calls with AI-powered scorecards. Avoma’s advanced Revenue Intelligence capabilities streamline forecasting and pipeline reviews with deal engagement activity, deal health and risk scores, and automated win/loss analysis. Built to empower both customer-facing reps and leaders, Avoma provides actionable insights at every stage of the customer journey. For more information, visit avoma.com. ## Avoma Pros & Cons **What users like:** - Users find Avoma to be **extremely helpful** for seamless call recordings and reliable transcriptions, enhancing meeting efficiency. (18 reviews) - Users value the **seamless and reliable transcription** of Avoma, enhancing call reviews and note-taking significantly. (16 reviews) - Users appreciate the **high accuracy and reliability** of Avoma, enhancing their call management and note-taking efficiency. (14 reviews) - Users value the **seamless recording features** of Avoma, enjoying reliable transcriptions and easy access to meeting insights. (13 reviews) - Users commend the **automated meeting summarization** by Avoma, significantly enhancing meeting efficiency and follow-up ease. (13 reviews) - Time-saving (13 reviews) - Users value Avoma's **AI-powered transcription and summaries** , greatly simplifying meeting follow-ups and enhancing team collaboration. (13 reviews) - Users appreciate the **AI note-taking and insights** of Avoma, enhancing call reviews and feedback sharing. (12 reviews) - Users find Avoma provides **excellent ease of use** with seamless recording, transcription, and streamlined meeting insights. (12 reviews) - Integrations (11 reviews) **What users dislike:** - Users face issues with **recording reliability** , including notetaker drop-offs and transcription inaccuracies during calls. (11 reviews) - Users notice **inaccuracies in AI transcription** , which can lead to misunderstandings and affect the effectiveness of meetings. (10 reviews) - Users experience occasional **accuracy issues** with transcription that may require manual corrections, affecting insights and analysis. (9 reviews) - Users report occasional **transcription errors** with Avoma, impacting the accuracy of meeting summaries and insights. (9 reviews) - Users report occasional **inaccurate transcripts** , with errors in voice recognition affecting meeting insights and summaries. (8 reviews) - Inaccurate Transcription (7 reviews) - Poor Transcription (6 reviews) - AI Limitations (5 reviews) - Learning Curve (5 reviews) - AI Inefficiency (4 reviews) ## Avoma Reviews ### 1. A great transcription tool **Rating:** 4.0/5.0 stars **Reviewed by:** Garvit K. | Founding Frontend Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Avoma?** I felt the most beneficial when it replaced my notepad completely. Very useful in transcribing meetings. **What do you dislike about Avoma?** The note taking process can still be improved. It sometimes writes vague words when someone who is not a proper english speaker talks. **What problems is Avoma solving and how is that benefiting you?** I can now focus on understanding the crux of the meeting and not focus on writing anything. I can rely on Avoma for doing that. ### 2. Smooth experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Avoma?** Loved how easy it is to review past calls of mine and my colleague's. Using the transcript function to find some specific conversations is very valuable. **What do you dislike about Avoma?** Everything I need it for, I like. No dislikes as of now. **What problems is Avoma solving and how is that benefiting you?** transcribing and recording conversations. ### 3. Allows us to efficiently support our clints from signing-onboarding & understanding our client needs **Rating:** 5.0/5.0 stars **Reviewed by:** Hunter S. | Client Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Avoma?** Avoma gathers the meeting insights in a clean format allowing us to review the conversation from a Client Success role to gain knowledge of the new partner before onboarding our new clients. **What do you dislike about Avoma?** There are not any downsides I have come across during my time using Avoma as it has been a great addition to our process. **What problems is Avoma solving and how is that benefiting you?** Recording of sales conversations to better understand our clients needs ### 4. Avoma has been extremely helpful for myself and my team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Avoma?** I like being able to look back on my meetings to review, find important details and get feedback/training on how the meeting was handled. The support has been awesome as well - Sarah has checked in with us multiple times to make sure we are using the tool and understanding it okay. The whole website itself is also very easy to use. **What do you dislike about Avoma?** I will say not every meeting will be a "need to look back on". So Avoma isnt needed for intensive daily use - I do check in daily to update the purpose/outcome. But not for review. **What problems is Avoma solving and how is that benefiting you?** Avoma helps me understand more about the calls I take, how I handle them and the overall outcome of the call. It can help me understand things I might not have caught on the phone and identify opportunities with client to pursue. ### 5. Essential meeting companion **Rating:** 5.0/5.0 stars **Reviewed by:** Justin M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Avoma?** The notes summary and easy syncing with Hubspot The sentiment analysis The summary of time each person in meeting spends talking...and the speed ie. takeaways we can use to refine delivery and train staff **What do you dislike about Avoma?** sometimes the actions aren't 100% accurate **What problems is Avoma solving and how is that benefiting you?** saving loads of time updating crm staff training with real data ### 6. I like using it for looking at my calls, however I still have to manually upload them from zoom **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan G. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Avoma?** The insights it provides is great, it lets me understand what I did well and wrong on the call **What do you dislike about Avoma?** The manual uploads from zoom, it is very frustrating **What problems is Avoma solving and how is that benefiting you?** It helps me understand how well I am doing throughout the business cycle. ### 7. Effective and Impactful Communication Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Madison M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Avoma?** I love that Avoma makes video recording and note-taking so easy! As a consultant who picks a client up after an initial sales call, reviewing the initial conversations that occurred before I was brought in is helpful! There is nothing like a video chat to show your client's true tone, personality and needs. Avoma makes my life much easier and makes my work outputs more bang-on! **What do you dislike about Avoma?** I sometimes have a hard time finding videos if I do not know exactly what they are called. I have a feeling this is a 'me issue', and can be resolved through more training for myself and/or my team in terms of process and best practices. **What problems is Avoma solving and how is that benefiting you?** Avoma saves me hours of note taking/reviewing, and allows me to clearly see what a client is feeling/saying in terms of tone, body language etc. ### 8. Best tool for meeting data collection/retention **Rating:** 5.0/5.0 stars **Reviewed by:** Jason J. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Avoma?** Its ability to seamlessly record meetings, shared screens, voices, and transcribe the audio while also laying out the key/important sections of the meeting. The ease of implementing Avoma into meetings and integrating the transcipts into our project management software is another great functionality. We utilize Avoma for every meeting we have whether internal or external. **What do you dislike about Avoma?** So far I have not found anything I dislike about Avoma. As a business we have never ran into any issues **What problems is Avoma solving and how is that benefiting you?** Avoma solves the issue of meeting retention. No longer do we need to worry about recording or transcribing the recording. Its default is set so it joins any meeting our workspace emails are attached to. With the ability to go back to any meeting and re-watch/read the transcripts there is no longer any information loss or information skewing. ### 9. Really easy to use with a great team that helps adapt the platform to our needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Avoma?** I love the scorecards. They have AI and manual ones that let us go in and easily score calls and share the feedback with our teams. We use it essentially every day. **What do you dislike about Avoma?** I don't feel like the integration into salesforce is working as well as it should quite yet. **What problems is Avoma solving and how is that benefiting you?** It just really helps us get good insight into the way that our AEs are pitching the platform and how we can correct. ### 10. Avoma saves time and keeps me organized **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Avoma?** Being able to concentrate on the meeting without taking a lot of notes. Being able to go back and review the call with key points in the call so I don't have to remember where the conversation took place. **What do you dislike about Avoma?** I wish I could pause the recording when a client is late for the meeting and start it when they arrive. **What problems is Avoma solving and how is that benefiting you?** Allows me to go back and review my call with clients ### 11. Helpful Tool for Meeting Recordings and Product Demos **Rating:** 4.5/5.0 stars **Reviewed by:** Sophie J. | Head of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Avoma?** I love the automated meeting recordings and transcripts. It's very easy to clip and share as needed. **What do you dislike about Avoma?** Searching for meetings can be pretty slow. I've had occassional issues with the meeting recording not being saved, but it's rare. **What problems is Avoma solving and how is that benefiting you?** It's incredibly helpful to have my meetings recorded automatically which I can go back and review for notes and follow up items. ### 12. AI driven meeting assitant delivering a real impact **Rating:** 5.0/5.0 stars **Reviewed by:** Shravi S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Avoma?** AI Score Cards 💥💥💥 User friendly Love the snippets Love the intuitiveness with which one can collaborate with team members. I use it to review all my meetings periodically. **What do you dislike about Avoma?** I don't dislike anything, but It'd be great if the language translation game can be upped. **What problems is Avoma solving and how is that benefiting you?** The AI Score Cards are the best-used feature for me so far, as this has been helping me find an objective way to evaluate quantifiable metrics. The AI scorecards have also been crucial in helping us make informed decisions, collaborate & learn & improvise our sales processes. The summary of notes that highlights key takeaways, feature requests discussed by clients, pain points & action items ensures that we never miss out on anything & this has also been a major level influencing our future discussions with clients. ### 13. It is an amazing solution that reduces my workload each time I have to organize a meeting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Avoma?** AI Meeting Assistance thatt automatically transcribes my meeting. **What do you dislike about Avoma?** There is nothing that I can think of for now. **What problems is Avoma solving and how is that benefiting you?** The time it would take me to summarize a meeting is now taken care of. ### 14. Simple and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Zach S. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Avoma?** I like the ability to listen to calls at different speeds. Additionally i like going over to the transcript and being able to quickly search for a certain keyword. **What do you dislike about Avoma?** So far I have nothing but good things to say. **What problems is Avoma solving and how is that benefiting you?** It assists with me being able to focus on the call without having to quickly jot everything down. I can later grab what i need from Avoma ### 15. The best AI notetaker I have ever used....but expensive **Rating:** 2.5/5.0 stars **Reviewed by:** Guido S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Avoma?** The AI behind it, the powerful multi language settings, the detailed notes and summary **What do you dislike about Avoma?** The price of course. The unstable terms. They significantly reduced the available minutes of my plan from 3600 to 2400 withour prior notice. **What problems is Avoma solving and how is that benefiting you?** meeting notes, transcripts and action items. I can download the transcript, send it to CHATGPT and get amazing feedback. ### 16. Well organized and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda S. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Avoma?** The transcripts! I love how much less focus needs to go into taking notes during a meeting so you can spend more time actively listening. **What do you dislike about Avoma?** There isn't much I dislike but I would say the accuracy of who is saying what in a meeting can sometimes be incorrect. **What problems is Avoma solving and how is that benefiting you?** As mentioned, it solves the need for taking notes during a meeting so you can spend more time actively listening. ### 17. A Game Changer AI Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Avoma?** Avoma plays a huge part in our team. The AI features are so helpful that they can improve the workflow of the customer service team. **What do you dislike about Avoma?** Though these features are mostly advanced, there are circumstances where the transcriptions are not that accurate, especially if the call has a lot of background noises. **What problems is Avoma solving and how is that benefiting you?** Avoma helps the customer service team review calls through its mostly accurate transcription, AI prediction, call summary. ### 18. Great for Sales team to target pain points **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Avoma?** Our team has been using Avoma for a few months now and very happy! It's great to have transcription of the conversation and categories to target. Our team finds the custom categories helpful in addressing pain points/solution sales. **What do you dislike about Avoma?** So far it's great! The only feedback I'd have is when hopping on a zoom it says "recording" and mutes their microphone immediately. It's not a huge deal & I believe is a requirement for zoom/avoma partnership. Other than that, Amazing product! **What problems is Avoma solving and how is that benefiting you?** Pain points for customers written out. Our team can filter by those pain points to understand best solutions ### 19. Effortlessly Accurate: Transforming Detailed Discussions into Concise Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Avoma?** High accuracy in transcripts. This allows me to get a holistic view of detailed discussions quickly by just reading a concise conclusion. Moreover, the ease of use and simple interface is great. **What do you dislike about Avoma?** Nothing that comes to mind at the moment **What problems is Avoma solving and how is that benefiting you?** Transforms Detailed Discussions into Concise Summaries. I do not have to go through the entire meeting to get an idea of what exactly happened during the call. ### 20. Easy integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Avoma?** I appreciated the easy integration with Zoom, which has been working pretty seamlessly so far. **What do you dislike about Avoma?** There seem to be features that are/were tied to a different member on our team, yet the push notifications keep popping up for me. It's just a bit confusing and repetitive. **What problems is Avoma solving and how is that benefiting you?** Free flowing conversations can be hindered by note-taking, so having this peace of mind is nice as we engage in productive conversations and discussions with partners. ### 21. Extremely Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Jack B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Avoma?** One of my favorite things about Avoma is the AI summary notes from the entire meeting at the end. Rather than writing notes, I can share the summary with our team and other departments so we can work quicker & more efficiently across departments. **What do you dislike about Avoma?** There's not really any downside to this. **What problems is Avoma solving and how is that benefiting you?** It's helping me spend more time on my pipeline so I don't have to write a bunch of notes or try to remember what we talked about in meetings. I'm able to put more time into making sure I'm having a quality meeting/demo. ### 22. invaluable SAAS Sales tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Avoma?** Searchable transcripts that will take you exactly the part of the conversation you need to revisit. **What do you dislike about Avoma?** Avoma's playback isn't as snappy or responsive as the rest of the interface so it may feel like videos/ux take a second longer to load. **What problems is Avoma solving and how is that benefiting you?** During meetings, I would get bogged down trying to get all the notes down as the meeting was flowing. With Avoma, I offload all that work so that that I'm completely present with the client. That means I can focus on really listening to the context of what a client is providing. ### 23. VP, Commercial Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | VP, Comm Op's, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Avoma?** User experience, the onbaording/training experience, analytics I can use to impact my business. **What do you dislike about Avoma?** Using multiple calandars has proven to be a challenge given our unique setup. **What problems is Avoma solving and how is that benefiting you?** Giving us visibility into our sales consultations. ### 24. Avoma is Fantastic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Avoma?** I have really enjoyed how easy it is to ust and how we are able to easliy use the scheduler for our appointments. They also have an integration with Zoho our CRM and are currently working on a GoTo Connect integration. **What do you dislike about Avoma?** The integrations are taking longer than we would like. **What problems is Avoma solving and how is that benefiting you?** Being able to record all of our Google meetings for quality assurance. ### 25. Great for recording important meetings and providing minutes **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Avoma?** Recording capability, getting back to the meeting after a certain time, snippets **What do you dislike about Avoma?** Not great AI note summary, frequent mistakes in words and meeting attendees **What problems is Avoma solving and how is that benefiting you?** Knowledgebase you can return to ### 26. Great Insights, Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jaelin W. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Avoma?** Avoma makes taking notes easy. After a call I can go back and pin point key phrases and words that make creating notes easy and effecient. When customer support is needed I have no issues, however, I rarely need it. I frequently use Avoma for all of my customer facing calls and have even recieved questions from clients asking about the service. Implementation and training was quick and easy. It also integrates very well with Google meet. **What do you dislike about Avoma?** If I could change one thing about Avoma it would be an easier way to start an impromptu meeting **What problems is Avoma solving and how is that benefiting you?** Avoma allows me to be more engaged in my conversations and in return helps me convert more business as I am not missing out on key words from my clients ### 27. This has been an asset **Rating:** 5.0/5.0 stars **Reviewed by:** Madison B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Avoma?** The AI transcribing, and call scoring are very helpful. **What do you dislike about Avoma?** I want to be able to create my own scorecard template. **What problems is Avoma solving and how is that benefiting you?** Avoma helps me identify the tone of my voice during my meetings, and highlights the key details of every meeting so I can easily grab those notes for the next time I meet with my client. ### 28. Manager, Customer Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Avoma?** I love that it picks up sentiment on calls and portrays that in the transcript and the summary of the call. **What do you dislike about Avoma?** I 'm still somewhat new to Avoma, but I wish it was a little easier to view how my team is doing and the options we have for integrating with our CRM. **What problems is Avoma solving and how is that benefiting you?** Gathering how my team members are doing on their calls with their clients ### 29. Helpful call review platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Avoma?** I have been impressed with the customer service more than anything. When I had an issue, our account manager Sarah reached out to me quickly to address my concerns. Very professional **What do you dislike about Avoma?** Still downsides with how accounts are connected with calls and zoom meetings **What problems is Avoma solving and how is that benefiting you?** Avoma helps me listen to calls and see why my team is excelling or struggling ### 30. Avoma gives my team the tools we need to produce high-quality content in an efficient manner. **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon G. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Avoma?** We conduct a ton of external interviews, either with clients or with other subject matter experts. We then turn those interviews into rich pieces of content for our clients. It's imperative that our team is able to reliably review the interview recordings and transcripts, share notes, and collaborate with teammates. Avoma is the perfect tool for our use case, and we're happy with the results. **What do you dislike about Avoma?** I'm not sure I dislike anything, if I'm being honest. There's so much you can do to customize it to tailor your Avoma instance to your own. I'm still in the process of getting it all setup, but I know it'll work even harder for us once I've done so. **What problems is Avoma solving and how is that benefiting you?** It allows our account management team to collaborate seamlessly with the content team. Important conversations are had on weekly syncs with clients, and we can easily share transcripts or snippets with internal stakeholders when we learn something new that needs to be communicated. It's also been very helpful with note-taking since they have AI doing it for us. I've stopped hand writing notes since their AI notes never miss important action items. ### 31. Easy to use and navigate. **Rating:** 5.0/5.0 stars **Reviewed by:** Shahe D. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Avoma?** How easy it is to use and listen to all previous calls, create playlists of calls to listen to later on. **What do you dislike about Avoma?** Sometimes I have trouble finding certain calls but for the most part its easy after I find it. **What problems is Avoma solving and how is that benefiting you?** Its helping me get better at my job and more confident on the phones. ### 32. Wonderful product, wonderful staff **Rating:** 5.0/5.0 stars **Reviewed by:** Ashton S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Avoma?** It is very user friendly, great AI functionality and many different tricks to enhance your daily activities. I thought I knew how to use it but then had a training session with Allen, one of their customer success team members and he taught me and my team so many more tools and functions of Avoma that we were not even aware of. I am so excited to learn more and use it every day! **What do you dislike about Avoma?** The download function going to a zip file sometimes causes some issues for my clients but thats really it. **What problems is Avoma solving and how is that benefiting you?** It helps take notes during complex and technical meetings. It organizes the meeting notes and breaks them down to specific takeaways and key points. ### 33. Easy to use and insightful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Avoma?** Avoma is a useful tool for call recordings. It takes it to the next level with its AI notes that summarize the key points from the call and analytics about talk time on the call, pain points, etc. **What do you dislike about Avoma?** The notetaker joins the calls as a separate member which can sometimes be a little bit distracting for people. **What problems is Avoma solving and how is that benefiting you?** Avoma allows me to be more present on calls. Instead of worrying about having to take meticulous notes the entire time, I can rest assured that Avoma has be covered. ### 34. I was a skeptic - but it is surprisingly useful - even for a small team **Rating:** 5.0/5.0 stars **Reviewed by:** Tim K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Avoma?** It is REALLY easy. 1 click of a button and you get intelligent summaries of your calls. **What do you dislike about Avoma?** The integrations aren't terrific (or I am dumb) - I hoped that the summarries would easily find their place to an activity or the notes section of a contact or deal in Hubspot. **What problems is Avoma solving and how is that benefiting you?** It is the best summary provider that I have used and it segments the summaries into key sections like pain points, takeaways, nice moments, etc. ### 35. Game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Brian K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Avoma?** The ability to automatically document all of our company's calls, both internal and external, has changed how we do business. Our sales process has improved 10x, and there is no longer a reason to have a disagreement on "I never said that" - simply pull up the transcript! It also integrates nicely with our CRM system. We use it for every call that we have. **What do you dislike about Avoma?** It can be a little overwhelming to get started, but their support team is excellent. **What problems is Avoma solving and how is that benefiting you?** Having templeted notes being automatically generated is our number one use. It has helped improve our sales process and provided an easy solution for sales coaching, giving us insights we never had before. ### 36. Incredible service - both the product and customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Avoma?** Avoma is incredibly insightful and customizable - all while being user-friendly. Each part of their staff that I have interacted with have been very **What do you dislike about Avoma?** Nothing - from start to finish everything has been great. **What problems is Avoma solving and how is that benefiting you?** Being able to score the sales team's calls based on transcripts we have pre-programmed has been incredibly efficient to pin point coaching opportunities. ### 37. Avoma Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Avoma?** Amazin captions & transcriptions, insights, keywords **What do you dislike about Avoma?** I wish I could click on a sentence in the transcript and the video would go to that moment of speech **What problems is Avoma solving and how is that benefiting you?** We needed a place to store our client meetings, and not only that, a place that would give us information about the meeting without having to revisit it in its entirety. ### 38. Great experience with Avoma **Rating:** 4.5/5.0 stars **Reviewed by:** Rifan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Avoma?** Avoma has been a useful tool in our day-to-day operation, it's quite effective and helps us with follow-ups. **What do you dislike about Avoma?** nothing for now , the product has been performing well in its space. **What problems is Avoma solving and how is that benefiting you?** Avoma is making things easier in terms of assessing the whole meeting and providing us with valuable insights ### 39. Manual note keeping is a thing of the past with Avoma! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Avoma?** AI Note Taker is the best feature of Avoma, it was easy to set up and intregrates right into our preferred video meeting client **What do you dislike about Avoma?** Customers not wanting to use AI note taker, not Avoma's fault **What problems is Avoma solving and how is that benefiting you?** Avoma helps me summarize meetings and provides me with great notes to share with customers/ teammates. ### 40. I can practice active listening and concentrate on the meeting without worrying about taking notes. **Rating:** 5.0/5.0 stars **Reviewed by:** Falnderim F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Avoma?** Helps me put my full attention towards the client and really listen to their unique situations and needs. The transcription feature is my favorite since it allows me to revisit specific points of the conversation based on what was said. Even more importantly I can listen/read what the client said exactly the way they said it. **What do you dislike about Avoma?** The notes organization feature is very nice but still needs a little bit more work. It takes some time to adapt to the way I communicate so that the notes are organized in a way that make sense and with few errors. **What problems is Avoma solving and how is that benefiting you?** I work as an Implementation Specialist. Essentially I am in charge of collecting preparing the service execution for each new client. As a part of that function I run kickoff calls which last 90 minutes at least. During that time many topics are covered and keeping notes can sometimes be difficult/impossible. Avoma enables me to run my meeting effectively without having to worry about writing down notes. Often times I have to loop in colleagues that couldn't attend the call which is very easy with Avoma. I share a link and they have access to: organized notes, transcription, call recording. ### 41. Great tool for any GTM team **Rating:** 5.0/5.0 stars **Reviewed by:** Owen J. | Sales Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Avoma?** - Clarity of recordings - Ease of Use - Accurate Transcriptions - Integratable - Seamless User Experience **What do you dislike about Avoma?** - not much to say, been a great tool so far! **What problems is Avoma solving and how is that benefiting you?** I can keep up to date with customer calls I am not present on. ### 42. Great solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2023 **What do you like best about Avoma?** Avoma really shines as a one-stop solution for managing meetings more efficiently. It's like having a personal AI assistant that takes care of recording and transcribing your meetings, so you can stay focused on the conversation instead of scrambling to take notes. What's really cool is how it transcribes everything in real-time, which is a huge time-saver. You can just go back to the key points later, without having to replay the whole meeting. Then there's the AI-generated notes and summaries, which are super handy for quick reviews and follow-ups. It's like having a smart summary of your meeting without the effort. Plus, the insights you get from the Conversation and Revenue Intelligence features are invaluable for making smarter decisions and tweaking your sales approach. **What do you dislike about Avoma?** Reports that sync with SFDC aren't as customizable as I would like, and the defaults mean I can't utilize it as effectively as I'd like **What problems is Avoma solving and how is that benefiting you?** Avoma addresses the challenge of managing time effectively during and after meetings. By automating the recording and transcription of meetings, it saves users from the time-consuming task of manual note-taking. This allows participants to focus more on the discussion and less on documenting it, leading to more productive meetings. The platform's collaborative features, like shared agendas and the ability to give feedback, enhance team collaboration. This ensures that everyone is aligned and can contribute effectively, both during and after meetings. ### 43. Great Assistant for your meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Sivaraman K. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Avoma?** Avoma is very easy to use. Customer support is great. **What do you dislike about Avoma?** Notes taken during the calls can be a bit better. **What problems is Avoma solving and how is that benefiting you?** Avoma is helping me take notes during my meetings with clients. The video recording and transcripts are beneficial for reference post-meetings. ### 44. Surfacing Voice of the Customer Trends **Rating:** 3.5/5.0 stars **Reviewed by:** Bennett S. | Marketing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Avoma?** It starts with high accuracy in the transcription. Organizing the notes through tagging. Then enabling me to blend notest across multiple meetings to then quickly present trends. All in hours, not days, of work. **What do you dislike about Avoma?** Voice to text technology is very hard to execute, I get it. Especially around deciphering and assigning multiple speakers. While manually assigning the speaker, the system will toggle back to original speaker it assigned. This is mostly an issue when I am manually uploading meetings / webinar where the system is not originally invited and is not famililar with who was invited. **What problems is Avoma solving and how is that benefiting you?** Avoma is helping me understand the voice of the customer faster so I can present back social proof for brand strategy work I do for clients. Plus, it quickly helps craft customer testimonials use on website and social marketing channels. At the same time, they want to charge me for changing my work-email address log-in. What, do folks not change work-emails over time? ### 45. No More Notetaking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Avoma?** Since we started systematically using Avoma, I'm confident that we have all of the information I need about our client meetings available where it's most relevant - connected to the right people, acccounts, deals, etc. in our CRM system. That includes calls that I've not been on. I can quickly scan the auto-generated summary, and dip into the transcript and/or recording if I need more detail. Integration with CRM, Meeting platform, and Outlook is easy to set up and works flawlessly. **What do you dislike about Avoma?** Transcription still feels a bit raw. It's very usable, but far from perfect. I went through the process of creating a voiceprint, but haven't noticed any significant change. **What problems is Avoma solving and how is that benefiting you?** I am a good listener, but not the best notetaker. When taking notes I find that I don't listen as effectively and the quality of customer interactions suffers as a result. Avoma takes that burden completely and I'm completely engaged in the discussion. ### 46. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Avoma?** Transcript of the meeting is divided accordingly based on the topic discussed with headings **What do you dislike about Avoma?** Points under each header is not always accurate. For example, there is a discussion regarding Topic A, the transcript is miscategorized and is given under Topic B **What problems is Avoma solving and how is that benefiting you?** Avoma helps in recording the meetings with clients and also creates transcripts in real time. This also helps in going through the recordings once the meeting is done. ### 47. Avoma review **Rating:** 4.5/5.0 stars **Reviewed by:** Rachana K. | Product manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Avoma?** Filters and Transcript makes it easy to search **What do you dislike about Avoma?** Recommendations or most useful data on top without having to search **What problems is Avoma solving and how is that benefiting you?** Watching meeting recordings ### 48. Good Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Avoma?** The features of Avoma and the aesthetic look of the program are very easy to use. **What do you dislike about Avoma?** The impromptu meeting can be slow sometimes **What problems is Avoma solving and how is that benefiting you?** Creating detailed notes to be reviewed afterwards helping me focus more on the client instead of capturing all notes and followups during the meeting. ### 49. Decent. The interface could be better, also take a little while for the recordings to come thru. **Rating:** 3.0/5.0 stars **Reviewed by:** Eli J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Avoma?** I like how it's integrated with our SFDC and can easily find old recordings **What do you dislike about Avoma?** Again, the time it takes after a call has ended can be between 30 mins **What problems is Avoma solving and how is that benefiting you?** To have a recording of our meetings ### 50. Good tool for conversation intelligence **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Avoma?** I like the transcript part the most. It gives a good summary of the meeting and actionable next steps which are pretty accurate **What do you dislike about Avoma?** Nothing as such. It does all the work nicely. **What problems is Avoma solving and how is that benefiting you?** I usually go to avoma for sales recordings and getting meeting notes and next steps. It saves me a lot of time. ## Avoma Discussions - [How do I learn to better navigate the website?](https://www.g2.com/discussions/42928-how-do-i-learn-to-better-navigate-the-website) - 1 comment, 1 upvote - [View Avoma pricing details and edition comparison](https://www.g2.com/products/avoma/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+01%3A55%3A00+-0500&secure%5Bsession_id%5D=6dfc242c-c38d-4d69-88f8-add86dd12daf&secure%5Btoken%5D=fcd22ced1e8301b064e4813b5935d56a3ff5536b41f25e164d63d5142bc9af4d&format=llm_user) ## Avoma Integrations - [Aircall](https://www.g2.com/products/aircall/reviews) - [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) - [Highfive](https://www.g2.com/products/highfive/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - [Lifesize](https://www.g2.com/products/lifesize/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Zendesk Sell](https://www.g2.com/products/zendesk-sell/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Avoma Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Routing** - Match and Route - Multi-Objects - Territories - Working Hours **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Meeting Tools** - Minutes - Notes **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **Platform Operations** - Service level Agreements - Audit Logs - Duplicate Match - Capping - Analytics - Integrations - Alerts & Notifications - AI Lead Matching & Routing **Account Management** - Rep Performance - Account Engagement **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Generative AI** - AI Text Summarization **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - Sales Forecasting **Generative AI** - AI Text Summarization **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Avoma Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,919 reviews) - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,504 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (748 reviews)