Top 10 Automat Alternatives & Competitors

(18)4.6 out of 5

Research alternative solutions to Automat on G2, with real user reviews on competing tools. Conversational Marketing Software is a widely used technology, and many people are seeking user friendly, simple software solutions with profiles, lead gathering, and sales conversion. Other important factors to consider when researching alternatives to Automat include marketing and user experience. The best overall Automat alternative is Drift. Other similar apps like Automat are Intercom, HubSpot Marketing Hub, Qualified, and Zendesk Support Suite. Automat alternatives can be found in Conversational Marketing Software but may also be in Live Chat Software or Marketing Automation Software.

Best Paid & Free Alternatives to Automat

  • Drift
  • Intercom
  • HubSpot Marketing Hub

Top 10 Alternatives to Automat Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Automat stacks up to the competition, check reviews from current & previous users in industries like Cosmetics, Consumer Goods, and Financial Services, and find the best product for your business.
    #1
  1. Drift

    (1,251)4.4 out of 5
  2. Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

    Categories in common with Automat:

    Reviewers say compared to Automat, Drift is:

    Easier to set up
    More usable
    Easier to admin
    #2
  3. Intercom

    (3,327)4.5 out of 5
  4. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Categories in common with Automat:

    Reviewers say compared to Automat, Intercom is:

    Easier to set up
    More usable
    Easier to admin
    Customerly
  5. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (34)4.4 out of 5
  6. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

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    Reviewers say compared to Automat, Customerly is:

    Easier to set up
    Easier to admin
    More usable
    Visit Website
    #3
  7. HubSpot Marketing Hub

    (12,346)4.4 out of 5
  8. Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.

    Categories in common with Automat:

    Reviewers say compared to Automat, HubSpot Marketing Hub is:

    Easier to set up
    More expensive
    More usable
    #4
  9. Qualified

    (1,114)4.9 out of 5
  10. Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1000+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.comto learn more.

    Categories in common with Automat:

    Reviewers say compared to Automat, Qualified is:

    Easier to set up
    More expensive
    Better at meeting requirements
    #5
  11. Zendesk Support Suite

    (6,149)4.3 out of 5
  12. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Automat:

    Reviewers say compared to Automat, Zendesk Support Suite is:

    Easier to set up
    More usable
    More expensive
    #6
  13. Brevo Marketing Platform

    (2,216)4.5 out of 5
  14. Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.

    Categories in common with Automat:

    Reviewers say compared to Automat, Brevo Marketing Platform is:

    Easier to set up
    More usable
    Easier to admin
    #7
  15. ActiveCampaign

    (13,791)4.5 out of 5
  16. ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster.

    Categories in common with Automat:

    Reviewers say compared to Automat, ActiveCampaign is:

    Easier to set up
    Better at meeting requirements
    Easier to admin
    #8
  17. Birdeye

    (3,148)4.7 out of 5
  18. Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

    Categories in common with Automat:

    Reviewers say compared to Automat, Birdeye is:

    Easier to set up
    More usable
    Easier to admin
    #9
  19. Podium

    (1,845)4.6 out of 5
  20. Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

    Categories in common with Automat:

    Reviewers say compared to Automat, Podium is:

    Easier to set up
    More usable
    Easier to admin
    #10
  21. Tidio

    (1,616)4.7 out of 5
  22. Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

    Categories in common with Automat:

    Reviewers say compared to Automat, Tidio is:

    Easier to set up
    More usable
    Easier to admin
    Customerly
  23. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (34)4.4 out of 5
  24. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

    Visit Website

    Reviewers say compared to Automat, Customerly is:

    Easier to set up
    Easier to admin
    More usable
    Visit Website