Video Reviews
195 Authorize.net Reviews
Overall Review Sentiment for Authorize.net
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Authorize.net is such an easy platform to use, and whenever I've ever had any questions, I've always had immediate, helpful responses, that resolved any issues. I highly recommend (and do often) to business owners. Review collected by and hosted on G2.com.
I have no complaints with Authorize.net. The interface could look a little more modern, but that doesn't impact the performance, so it's not an issue. Review collected by and hosted on G2.com.
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The ease of use and how quickly we transitioned from our previous merchant provider to this new one. Whenever I've had an issue or question, the customer support team have been so helpful and were able to walk me through step by step. Review collected by and hosted on G2.com.
It is sometimes difficult to find certain things I'm looking for. Takes me a little bit of time to find it but when I do it is easy to navigate. Review collected by and hosted on G2.com.
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Auth.net does offer a lot of services all together which is great! Support experience has been unhelpful about half the time. Website design could definitely be more intuitive. Instant communication from POS to auth.net Review collected by and hosted on G2.com.
The fact that it takes 5+ hours for many of our merchants' transactions to batch out and send to the processor. It usually doesn't hit the processor on time to merchants to get the next-day funding that they paid extra for. We often get blamed for that. Review collected by and hosted on G2.com.
It seems to be fairly simple to navigate and find what I need. Other areas I have no idea what they are so I stay away from them. It was easy to change bank account information when we switched accounts. I use it often to look up credit card payments and sometimes to refund charges which was easier to do than I thought it was. I don't know much about the nuts and bolts of implementing it so I can't speak to that. Review collected by and hosted on G2.com.
I can't think of anything off hand although our organization is planning on moving away from using them. I don't know why. Review collected by and hosted on G2.com.
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I like the functionality - that its easy to use, and has everything you need simplified.
It is also easy to train someone for Auth.net, and it has a mobile app! Review collected by and hosted on G2.com.
The server's lag so it causes batch out times to be delayed, which causes issues when merchants expect to receive their funds. Review collected by and hosted on G2.com.
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its reliability and stability in processing online transactions. The platform prioritizes security, employing encryption and fraud prevention measures to protect sensitive customer information. various integration options, making it compatible with a wide range of e-commerce platforms and shopping carts. Review collected by and hosted on G2.com.
Some users may find the pricing structure of payment gateways, including Authorize.net, to be a concern. This could include transaction fees, monthly subscription fees, or additional charges for certain features. While Authorize.net is praised for its flexibility, some users might find the integration process complex, especially if they are not familiar with programming or development. Review collected by and hosted on G2.com.
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Authorize.net is an easy system to install and use. You can customize invoices or checkout pages to fit your company branding. It's also very easy to create and send invoices. Review collected by and hosted on G2.com.
The only downside that we have found is some transactions are declined for minor reasons. This causes frustration for our clients from time to time. Review collected by and hosted on G2.com.
We use integrated to SalesPad version which makes the process seemless and relaible for our customers. My favorite features are the great Customer Service folks that helped me many times, the consistency and reliablity of platform and the user friendlness of site. Review collected by and hosted on G2.com.
I do not have any dislikes. I have been very satisfied with performance and supoort. Review collected by and hosted on G2.com.
I like that there are the options of running a one-time sale, storing a card for future use, or having reccuring payments. Review collected by and hosted on G2.com.
I wish that you could just PAUSE a recurring payment instead of deleting it completely. I also am not loving the 2part security now with the login process but I understand it is safer. Review collected by and hosted on G2.com.
You save money plain and simple. Simple user interface for debit and credit card transactions at a lower cost to the business. Customer support is very attentive. We use the interface daily to interact iwth customers. Review collected by and hosted on G2.com.
You are not able to accept ACH transfers from clients. Review collected by and hosted on G2.com.