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Best payment gateway to deal with
195 Authorize.net Reviews
Overall Review Sentiment for Authorize.net
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I like that it is quick, easy as well as user friendly. I rarely have issues with the website not synching or malfunctioning. Review collected by and hosted on G2.com.
To be honest there is nothing that I dislike about authorize.net. Review collected by and hosted on G2.com.
It's the most conservative (oldest) of all major payment gateways, so it's also the most well documented with the largest number of out of the box setups for any language or use case you want. It's more well rounded than probably any other solution, other newer solutions have more narrow usages (which fit most people fine) whereas Authorize probably has the broadest (also complex) solution around and accepts obscure cards like Diners Club.. Review collected by and hosted on G2.com.
It's very complex relative to the newer competitors such as Stripe or Braintree / Paypal. Stripe set the new standard when the set one fee for all cards and capped all secondary charges. Authorize has tried to keep up but has a large user base to keep happy and can't change as fast because it has such a broad number of use cases. Review collected by and hosted on G2.com.
I like that authorize makes transactions super simple by allowing a swipe option. Review collected by and hosted on G2.com.
The only thing I would say I dislike is the interface. Its not as user friendly as it could be. Review collected by and hosted on G2.com.
When I first started using Authorize.net, over 5 years ago, there were two primary options for payment solutions: Paypal and Authorize.net. During that time, I had decided to go with Authorize.net since it was slightly cheaper than Paypal based on the size and quantity of the transactions my websites would be handling. Most of the documentation was fairly straightforward and I was able to implement my payment solutions relatively quickly. Review collected by and hosted on G2.com.
It's been more than 5 years since I've been using Authorize.net and very little has changed in regards to their API and documentation. This is not good. As numerous other payment solutions have sprouted up offering better documentation, more functionality and API libraries in other languages, Authorize.net has had very little to show. Even their pricing is no longer competitive to some of the other solutions that are out there. Review collected by and hosted on G2.com.
Bottom line -- it's never failed me.
I build ecommerce sites for my clients and consult with dozens about the best "gateway" on the market. There are many who claim to be awesome, but the only gateway that has never disappointed me is Authorize. Flexible, accurate, fast, dependable, high-availability, and consistent.
Support is great, too -- everytime I've reached out, they've been tremendous. Review collected by and hosted on G2.com.
I'm not sure this is still relavant -- I suspect that their support offices still have normal business hours and do not offer any evening/weekend support. I'd love to know that technical and account support was 24x7. Review collected by and hosted on G2.com.
Processes credit card payments in an effective manner. Convenient that it uses a browser interface so that I can access the payments screen from anywhere. Review collected by and hosted on G2.com.
The interface is clunky and confusing. It looks like it was made for an older version of windows (think windows 98). IT only works well in internet explorer which is a real drag. The password reset tool is difficult and slow to use. Review collected by and hosted on G2.com.
One of the best things about the Authorize.net gateway today is the simplicity of being able to use their back-end virtual terminal system. It used to be nearly impossible to be able to figure out how to use the system, but today with the simple "virtual terminal" link, it's so much easier and very easy to enter in the information necessary to process a credit card and if you need, you can also edit the fields to pass along more information to your processor. Review collected by and hosted on G2.com.
I dislike the fact that you cannot change the batch time to make it more convenient if you put through a charge within 1 hour of when the transactions would normally be closed out. Review collected by and hosted on G2.com.
With Authorize.net you can get a PCI-DSS 3.0 complainant system up and running in no time. They have APIs to do everything and their SDKs are comprehensive enough to expose all the functions. They have option to store customer cards on their own infrastructure, which means I as a consumer did not have to worry about the security, A transaction can be changed into recurring with a click of a button. APIs to manage subscription meant that I was able to build self serving SAAS application with zero human intervention. Review collected by and hosted on G2.com.
Their XML SOAP based API is dreadful. They have a JSON based API but its still in beta. They donot have a Python SDK so i had to build my own. The fees are on the higher end. You cant take multiple currencies from same account. Review collected by and hosted on G2.com.
