Authorize.net Reviews & Product Details - Page 15

I like how you can search by various options. It is easy to tell if you credit card sales and if your direct debit sales have went through. I like how easy it is to refund for things as well. No major complaints, just some minor complaints. Review collected by and hosted on G2.com.

I hate how specific you have to be when searching for a credit card transaction. It does not allow you to do the first couple of letter of a first or last name, or of the child's name, in my case. Also, it would be helpful to group them in certain categories. Instead of looking at a declined transaction in the entire organization, I prefer to search by a segment of the organization, in which we are billing those customer separately. Other than that, I like it a lot! Review collected by and hosted on G2.com.

Helpful features for limiting spam and fraudulent card checking, simple Virtual Terminal for transactions. Review collected by and hosted on G2.com.

Sometimes difficult to navigate, the interface could be refined, in my opinion. Review collected by and hosted on G2.com.

Ease of use and ease programming into website. Reliable service and good support Review collected by and hosted on G2.com.

Limited on back office reports Cannot pull up specific day reports for detailed card info. Other online gateways have more robust reporting Review collected by and hosted on G2.com.

The thing i like best about authorize.net is that we are able to set up recurring billing for our clients and have payments taken out monthly (or daily or weekly if we wanted).

We get a report emailed to our inbox that verifies that everyone's payment was processed and if someones was declined or expired as well.

We don't use this feature yet but if you have a website you can link your authorize.net to it and people can purchase things through your website.

One more thing is that it not only does recurring billing but also has a credit card reader that people can buy cash and carry in your store if that is something that you do. It is super helpful and nice to have all those things in one place. Review collected by and hosted on G2.com.

The website is a little complicated to navigate at times but the tech support is pretty helpful if i need them.

I can usually figure the problems i have either just by clicking around. So not bad at all. Review collected by and hosted on G2.com.

Seamless integration with Recurly makes accepting credit card payments with Authorize.net a breeze. The integration was easy for the developers. Review collected by and hosted on G2.com.

Sometimes it fails. But fortunately this does not happen very often. Reporting could use a major update, as currently it is entirely based on exported reports and it really looks like a solution from the 20th century. Later you need to play with exported data in Excel to actually do something useful with the numbers you get. Other tools usually provide not only data, but also some additional description on how to use it and some explanation on what the data means. There are no best practices you could learn from either. Review collected by and hosted on G2.com.

They have an outstanding customer service team. Their online help tool is outstanding. Review collected by and hosted on G2.com.

I would like to see more download options for the transaction settlement report. Review collected by and hosted on G2.com.

It's super secure, fairly easy to set up, and works directly with most website platforms out of the box. They have support for apple pay, and paypal. Trustworthy company. Review collected by and hosted on G2.com.

Some API changes can be annoying, or their new secure routing. But it's all for the better in the end. It just may temporarily break your solution. Review collected by and hosted on G2.com.

I like that it streamlines me being able to enter in information from sales myself, even if I don't have a credit card processor on me Review collected by and hosted on G2.com.

Since I don't work in our accounting department and just do sales, there's not a way that I can go back myself and fix payments if they're messed up Review collected by and hosted on G2.com.

I like the fact that hooking up the payment system is really quick and that you can add your credit card in a few simple steps. Review collected by and hosted on G2.com.

I dislike that sometimes the mobile app on the Android platform is a bit slow to load pages, sometimes taking 5 or 6 seconds to load a page. Review collected by and hosted on G2.com.

Authorize is extremely easy to learn, very straightforward tools where you can charge, refund and link to e commerce platforms. We use authorize across all our webstores. I love how authorize offers an certified seal in an html code so users can post on their website to gain credibility.

The website overall is extremely easy to explore and you can offer different log ins for employees.

One feature I really enjoy is when we refund the customer, there is an option to send them an email notification so the customer gets a receipt of when they can expect a return. Review collected by and hosted on G2.com.

I believe that the search engine could be optimized visually. I will search a specific time period and when there are more than 12 transactions from that day, the remaining days will get rolled over to the next page. The "next" page button is very difficult to spot and way too small. I would love to see the whole list show up or have a more clear "next" button. Review collected by and hosted on G2.com.