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195 Authorize.net Reviews
Overall Review Sentiment for Authorize.net
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It has the details about why the transaction was not successful easily identified, allows for customized recurring donations, and has a search function. Review collected by and hosted on G2.com.
You cannot easily download reports (it's a multi-step process), search is kinda complicated, and the end-user experience is not that great. Review collected by and hosted on G2.com.
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It's very simple once you understand the terminology, Almost everything you could need help with is covered on their help site. It can be as hands-on or hands-off as you choose. They really leave it up to the customer to decide what level you want to be at. Do you want to be responsible for entering credit card information so you can keep track of your customer base or who has a credit card on file or would you rather set up a gateway and allow the customer to enter all their information? You have the choice to do one or both of these things at any time while using Authorize.net. You can charge a credit card and get immediate approval or rejection or you can set it up to process all credit card transactions at the end of the day. The turn around is very quick as well. The funds are in your account within a couple of days of charging a credit card. Review collected by and hosted on G2.com.
The transactions can be broken up if you're not careful so you will have to be aware of that if you have prepared a deposit for a batch of credit card charges when looking for the corresponding deposit, If you deposit some before your cut off time and some after that will appear as two or more separate deposits in your bank account. This relevant to my company because we have to record the credit card processing fee Authorize.net charges as soon as we receive the deposit and this can be tricky when I have several deposits in the bank but they are combined in my system. The look of the invoices you can send out through Authorize.net as well as the receipts are very plain and you have little editing options. Review collected by and hosted on G2.com.
Amazing merchant account allowing us to run payments through our website Review collected by and hosted on G2.com.
When we have some dispute charges, there is 50-50 chance it will be declined. Review collected by and hosted on G2.com.
I like the option to process payments and review payment very easily. I like that there is the option to void payments and refund payments. and that we can search payments using multiple options. I like that all information can be easily accessed and viewed. Review collected by and hosted on G2.com.
I dont like that payments cannot be searched after a few months. there should be unlimited amount of time where payments can be accessed and viewed by searching the credit card number. I dont like that some fields are not the same when processing payments. Review collected by and hosted on G2.com.
Authorize.net is a phenomenal payment based program. It allows the employees to be able to take and refund payments with an ease. In Authorize.net you can easily locate and make payments when needed. It is enjoyable that when a payment is refunded, Authorize.net does not allow you to refund that same payment more than once. The system is very high functioning and secured. Review collected by and hosted on G2.com.
Since using Authorize.net I have not experienced an issue with the program. It is a program/system that functions as expected. Authorize.net meets the direct requirements of the payment operating system. The uses of Authorize.net can be easily located. The functions of the program and the program is self is going in the right direction. The compliance of the program is completely protected. Review collected by and hosted on G2.com.
Authorize.Net makes it easy for us to handle money in a safe and protected way. I love how secure everything is so that we don't run the risk of any confidential customer information getting released. Review collected by and hosted on G2.com.
The design layout of Authorize.Net is not very inviting and makes the website very boring. It also can be hard to find some of the information that is needed. Review collected by and hosted on G2.com.
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I like that AuthNet is simple to set up and provides all the basic tools that a business owner needs to collect payment anywhere. I am able to process a card, set up a card to process, delay the process but capture the information, set up recurring billing, organize accounts and subscriptions into groups and categories, and export data for further organization. Review collected by and hosted on G2.com.
One thing I dislike about AuthNet is that I am unable to add a second notification email on the account. One person receives the email notification right now, and it would be helpful if more than just one person could be notified when a transaction comes through. I also dislike that sometimes for no apparent reason, cards are declined. Sometimes it takes one or two tries to get a card to process, and nothing seems to be the problem with the info we are entering. It also lacks in basic reporting. Some functions are difficult to find and it takes some knowledge about basic merchant terms to find what you are looking for. But once you get the hang of it, it is simple. I also don't like that there is a 120 day window in which you can process refunds, and processing the refund is complicated. I wish there was a way to set up recurring billing in one step, rather than the two step process that is in place now. Review collected by and hosted on G2.com.
Does everything you would need a payment processor to do. The UI is not entirely user-friendly and I find it hard to sort by certain criteria. Review collected by and hosted on G2.com.
Exported csv's are sometimes inconsistent though I'm not sure if that's an Authorize.Net issue or a back-end issue for our website. Though for the same report I can have two different outcomes so I assume it is Authorize.Net. Makes it time-consuming to clean up data before doing any sort of formula work or analyses. Review collected by and hosted on G2.com.
It's easy to authorize payments through them! We use it on our site and we also use it manually to charge cards. Review collected by and hosted on G2.com.
I'm not sure if i dislike anything yet. It's pretty good so far! Review collected by and hosted on G2.com.