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Authorize.net Reviews & Product Details - Page 10

Authorize.net Overview

What is Authorize.net?

🏆Voted the Best Payment Gateway for Fraud Prevention by Forbes! Authorize.net has been helping merchants and small businesses accept payments anytime, anywhere since 1996. We offer you everything you need to sell more, sell faster, and sell securely.

Authorize.net Details
Product Website
Languages Supported
English
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Product Description

An Authorize.net Payment Gateway account allows you to accept credit cards and electronic checks from websites and deposit funds automatically into your merchant bank account. Our solutions are designed to save time and money for small- to medium-sized businesses.


Seller Details
Seller
Visa
Company Website
HQ Location
Foster City, California, United States
Twitter
@visa
418,326 Twitter followers
LinkedIn® Page
www.linkedin.com
28,283 employees on LinkedIn®
Ownership
NYSE: V
Total Revenue (USD mm)
$15,082
Description

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than
00 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid. Learn more at Visa.com.


Kasey S.
KS
Overview Provided by:
Marketing Technology Lead @Visa

Recent Authorize.net Reviews

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Alex D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Authorize.net is completely user friendly and the interface is extremely easy to navigate."
The most helpful featue of Authorize.net is the ability to solve any issues a customer is currently having when looking up their order or if they h...
SP
Sarah P.Small-Business (50 or fewer emp.)
4.5 out of 5
"Efficient credit card processor"
They consistently run and process monthly credit card payments. I like that you can manually set up a subscription if needed.
Jeffrey K.
JK
Jeffrey K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great payment processor for your ecommerce website."
Authorize.net syncs very well with our Wordpress and Woocommerce website allowing us to process credit card transactions in a simple and easy manor.
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Authorize.net Media

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Video Reviews

195 Authorize.net Reviews

4.2 out of 5
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195 Authorize.net Reviews
4.2 out of 5
195 Authorize.net Reviews
4.2 out of 5

Authorize.net Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Authorize.netQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Authorize.net?

It has the details about why the transaction was not successful easily identified, allows for customized recurring donations, and has a search function. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

You cannot easily download reports (it's a multi-step process), search is kinda complicated, and the end-user experience is not that great. Review collected by and hosted on G2.com.

What problems is Authorize.net solving and how is that benefiting you?

It was the donation platform we were required to use, so that did allow us to get donations tagged to our account, rather than our fiscal sponsor. Review collected by and hosted on G2.com.

Ezhilarasan P.
EP
Ops Lead Customer Support Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Kourtney K.
KK
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Authorize.net?

It's very simple once you understand the terminology, Almost everything you could need help with is covered on their help site. It can be as hands-on or hands-off as you choose. They really leave it up to the customer to decide what level you want to be at. Do you want to be responsible for entering credit card information so you can keep track of your customer base or who has a credit card on file or would you rather set up a gateway and allow the customer to enter all their information? You have the choice to do one or both of these things at any time while using Authorize.net. You can charge a credit card and get immediate approval or rejection or you can set it up to process all credit card transactions at the end of the day. The turn around is very quick as well. The funds are in your account within a couple of days of charging a credit card. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

The transactions can be broken up if you're not careful so you will have to be aware of that if you have prepared a deposit for a batch of credit card charges when looking for the corresponding deposit, If you deposit some before your cut off time and some after that will appear as two or more separate deposits in your bank account. This relevant to my company because we have to record the credit card processing fee Authorize.net charges as soon as we receive the deposit and this can be tricky when I have several deposits in the bank but they are combined in my system. The look of the invoices you can send out through Authorize.net as well as the receipts are very plain and you have little editing options. Review collected by and hosted on G2.com.

What problems is Authorize.net solving and how is that benefiting you?

We receive payment for things quicker and we have the ability to now take credit card payments so that alone is worth it. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Authorize.net?

Amazing merchant account allowing us to run payments through our website Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

When we have some dispute charges, there is 50-50 chance it will be declined. Review collected by and hosted on G2.com.

What problems is Authorize.net solving and how is that benefiting you?

Dispute charges Review collected by and hosted on G2.com.

LB
Payments processing specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Authorize.net?

I like the option to process payments and review payment very easily. I like that there is the option to void payments and refund payments. and that we can search payments using multiple options. I like that all information can be easily accessed and viewed. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

I dont like that payments cannot be searched after a few months. there should be unlimited amount of time where payments can be accessed and viewed by searching the credit card number. I dont like that some fields are not the same when processing payments. Review collected by and hosted on G2.com.

Recommendations to others considering Authorize.net:

I would recommend to be very thorough and make sure to review everything before submitting it as sometimes the fields are not the same for every login. also to research and navigate to better acclimate yourself with the site. Review collected by and hosted on G2.com.

What problems is Authorize.net solving and how is that benefiting you?

The problems that i am solving with authorize is not finding payments using the credit card. I find that if you are to search using the name or transaction id, the information can be located. It is a great tool to view transactions and to make auditing easier to review. Review collected by and hosted on G2.com.

CT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Authorize.net?

Authorize.net is a phenomenal payment based program. It allows the employees to be able to take and refund payments with an ease. In Authorize.net you can easily locate and make payments when needed. It is enjoyable that when a payment is refunded, Authorize.net does not allow you to refund that same payment more than once. The system is very high functioning and secured. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

Since using Authorize.net I have not experienced an issue with the program. It is a program/system that functions as expected. Authorize.net meets the direct requirements of the payment operating system. The uses of Authorize.net can be easily located. The functions of the program and the program is self is going in the right direction. The compliance of the program is completely protected. Review collected by and hosted on G2.com.

Recommendations to others considering Authorize.net:

Authorize meets the requirements that companies need when looking for a properly functioning payment system. Being able to locate a payment in a time manner when a client or even a boss asked you to do so. If a refund is needed the steps are very simple. I would honestly suggest that when using Authorize.net that the individual pay attention to the different tabs and the information under each tab. Understand the system and the way it functions will make its use that make efficient. This is a well recommended product. Authorize allows you to process payments manual and instantly. Review collected by and hosted on G2.com.

What problems is Authorize.net solving and how is that benefiting you?

Authorize.net offers the ability to be able to locate payments made by a client for one's company. There is an ease when a payment need to be processed or refunded. The quality of Authorize net is amazing. Being able to easily find the tools such as making a payment by card or check and even refunding is very beneficial to the employees and employers. Being about to instantly process a payment, being able to take split payments and manual and Echeck payments. Review collected by and hosted on G2.com.

HM
Customer Service Agent
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Authorize.net?

Authorize.Net makes it easy for us to handle money in a safe and protected way. I love how secure everything is so that we don't run the risk of any confidential customer information getting released. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

The design layout of Authorize.Net is not very inviting and makes the website very boring. It also can be hard to find some of the information that is needed. Review collected by and hosted on G2.com.

What problems is Authorize.net solving and how is that benefiting you?

We are benefiting greatly from a source that can let us pay people and keep track of their payments. It allows our online services to remain online and allows customers to do everything through our website at home. Review collected by and hosted on G2.com.

Frances W.
FW
VP of Fulfillment
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Authorize.net?

I like that AuthNet is simple to set up and provides all the basic tools that a business owner needs to collect payment anywhere. I am able to process a card, set up a card to process, delay the process but capture the information, set up recurring billing, organize accounts and subscriptions into groups and categories, and export data for further organization. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

One thing I dislike about AuthNet is that I am unable to add a second notification email on the account. One person receives the email notification right now, and it would be helpful if more than just one person could be notified when a transaction comes through. I also dislike that sometimes for no apparent reason, cards are declined. Sometimes it takes one or two tries to get a card to process, and nothing seems to be the problem with the info we are entering. It also lacks in basic reporting. Some functions are difficult to find and it takes some knowledge about basic merchant terms to find what you are looking for. But once you get the hang of it, it is simple. I also don't like that there is a 120 day window in which you can process refunds, and processing the refund is complicated. I wish there was a way to set up recurring billing in one step, rather than the two step process that is in place now. Review collected by and hosted on G2.com.

Recommendations to others considering Authorize.net:

If you are needing a basic processor that is not a swipe-technology, AuthNet is a great fit. We are satisfied with the fees in place and the ability to do what we need it to. It is simple to set up and doesn't take long to learn to navigate the features and familiarize yourself with the terminology. Review collected by and hosted on G2.com.

What problems is Authorize.net solving and how is that benefiting you?

AuthNet solves the problem of payment collection on our website, and card processing. We charge all cards through AuthNet, and AuthNet is the processor set on other applications such as EventBrite. We wouldn't even be able to run cards without a processor, and that is the main way that most people pay. Every business owner needs a processor that doesn't take such a hefty chunk out of your profits! AuthNet has been satisfactory that way. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Authorize.net?

Does everything you would need a payment processor to do. The UI is not entirely user-friendly and I find it hard to sort by certain criteria. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

Exported csv's are sometimes inconsistent though I'm not sure if that's an Authorize.Net issue or a back-end issue for our website. Though for the same report I can have two different outcomes so I assume it is Authorize.Net. Makes it time-consuming to clean up data before doing any sort of formula work or analyses. Review collected by and hosted on G2.com.

What problems is Authorize.net solving and how is that benefiting you?

Fills the role of payment processor. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Authorize.net?

It's easy to authorize payments through them! We use it on our site and we also use it manually to charge cards. Review collected by and hosted on G2.com.

What do you dislike about Authorize.net?

I'm not sure if i dislike anything yet. It's pretty good so far! Review collected by and hosted on G2.com.

What problems is Authorize.net solving and how is that benefiting you?

It's just any easy way to have customers pay. We used to have to ender in ALL customer transactions though this like dial up thing. It wasn't as easy as Authorize. Review collected by and hosted on G2.com.